/5
★★★★☆
based on 37291 reviews published
★★★★☆
based on 37291 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The egg blower fell apart every time I squeezed the little bellows. Not at all useable—clever idea, though.
Verified Buyer
purchased on 22/03/2022
2
/5
★★☆☆☆
I did not receive my complete order. The invoice for my order is #FA 290700. I had ordered and paid for 2 units of the product CMHB09, but only received 1. The rest of the order was delivered correctly.
Comprador Verificado
purchased on 12/03/2022
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2
/5
★★☆☆☆
Excessively long delivery time.
Comprador Verificado
purchased on 16/03/2022
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3
/5
★★★☆☆
Deductions "only" because of delays; once because a delivery was forgotten several days/week; an article was declared as available and could then only be delivered 14 days late. Value for money very good; quality very good. Store is reputable, with partial delivery delays.
Verifizierter Käufer
purchased on 24/03/2022
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3
/5
★★★☆☆
Although I was kept well informed of postage tracking etc my order took a long time to arrive.
Verified Buyer
purchased on 21/03/2022
2
/5
★★☆☆☆
1? months to ship
Acheteur Vérifié
purchased on 23/02/2022
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2
/5
★★☆☆☆
Not delivered in time 11 day normally estimated at 5 or 6 I do not recommend and for me it is the last time
Acheteur Vérifié
purchased on 20/03/2022
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3
/5
★★★☆☆
Remarkable amount of products in the catalog: too bad that, during the order it indicated me availability of the pieces I wanted to buy and then, after the order was placed, indicated that there was one piece less: Resulting in a credit that I don't know when I will be able to redeem...
Acquirente Verificato
purchased on 16/03/2022
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3
/5
★★★☆☆
Long delivery time. Poor shipment tracking
Verifizierter Käufer
purchased on 09/03/2022
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3
/5
★★★☆☆
Bonjour trop d'articles dans maquettes avions il faudrait remettre des chapitres 14/18 39/45 coree indochine ma commande a été validee et puis le jour de livraison il manque 1 articles pas content pas de geste commercial il faudrait tenir ses stocks a jour salutations
Acheteur Vérifié
purchased on 23/02/2022
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2
/5
★★☆☆☆
Inquiries regarding shipment processing are not answered - do not receive a status. Delivery takes time!
Verifizierter Käufer
purchased on 14/03/2022
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2
/5
★★☆☆☆
The prices of the products are not adjusted to the market.
Comprador Verificado
purchased on 13/03/2022
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3
/5
★★★☆☆
Not easy to find a specific accessory such as a 1/72 verriere for P47 D. You need the exact designation to find it. Otherwise, delivery time a little too long.
Acheteur Vérifié
purchased on 02/03/2022
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2
/5
★★☆☆☆
Compliance with this article of the law: "article L. 111-1 of the French Consumer Code lays down a general obligation for the seller to provide information to the consumer " particularly on stock levels, so that the consumer can change seller if the stock is empty! Ambiguous information is not honest. This company's "stock" display should therefore be reviewed so as not to mislead the customer, which was my case. Delivered but in stages .... B.P
Acheteur Vérifié
purchased on 11/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3
/5
★★★☆☆
Not enough figurines
Acheteur Vérifié
purchased on 02/03/2022
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3
/5
★★★☆☆
Item arrived perfect pity about the timing I waited for it more than 1 month .
Acquirente Verificato
purchased on 23/02/2022
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3
/5
★★★☆☆
Order placed, OK more than a month later no news of the bag ordered kaoprends that the deadlines are hyper long etc it was not expected I was told to wait I ask for a refund never arrived I received the bag 4 days after foutage of geulle welcome
Acheteur Vérifié
purchased on 04/02/2022
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3
/5
★★★☆☆
For the items of my interest there is a large assortment but several are sold out and there is no telling when they will arrive. Many there is no photo . Some difficulty in some items to understand the scale.Answers to questions not fast.
Acquirente Verificato
purchased on 14/02/2022
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3
/5
★★★☆☆
The search function is limited, difficult to find WW1 aircraft, for example.
Geverifieerde Koper
purchased on 08/03/2022
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3
/5
★★★☆☆
Part of my order was missing.
Acheteur Vérifié
purchased on 22/03/2022
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2
/5
★★☆☆☆
Exceptional purchase following a very bad previous experience.
Acheteur Vérifié
purchased on 15/02/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944
Acheteur Vérifié
purchased on 18/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
2
/5
★★☆☆☆
I was told my item wasn’t available two day post purchase. They offered me a similar item and told me I would not pay the balance. We thought it was a good gesture. However the item they sent was on sale for the same price. So we did think we where mislead. Then it took days to post abscess held up st customs because it didn’t have the proper paperwork. When it did arrive it had one wrap of bubble wrap ! Just one layer fir a 10kg item that had done electrical components. Poor show 1001 !
Verified Buyer
purchased on 13/03/2022
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
Site too expensive.
Acheteur Vérifié
purchased on 17/02/2022
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3
/5
★★★☆☆
I wish they would have shown on their site which country they were located in. I would not have ordered had I know they were outside the USA. I figure it took twice as long to get my item, and had I had an issue with it I would not have attempted to send it back to some overseas address. I guess live and learn..
Verified Buyer
purchased on 09/03/2022
2
/5
★★☆☆☆
Order returned on 24/02/2022 and I'm still waiting for an exchange!
Acheteur Vérifié
purchased on 06/02/2022
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3
/5
★★★☆☆
Phone can be manned goods better check if it is not damaged and or correct order, respond to mail earlier and faster
Geverifieerde Koper
purchased on 14/03/2022
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2
/5
★★☆☆☆
No response to my emails. Only response in French language. Why no Dutch language on my e-mail? I do not know if I received the right flight simulator, I have contact here with Ikaris. Waiting for message from Aerofly, if not good, then back to 1001 hobbies.nl.
Geverifieerde Koper
purchased on 04/03/2022
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2
/5
★★☆☆☆
Avoid this site!
Acheteur Vérifié
purchased on 26/02/2022
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3
/5
★★★☆☆
Good quality item except some which are advertised in metal and which are in plastic !!!!!! this should not happen, otherwise processing a little long.
Acheteur Vérifié
purchased on 05/03/2022
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