/5
★★★★☆
based on 37052 reviews published
★★★★☆
based on 37052 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Not easy to find a specific accessory such as a 1/72 verriere for P47 D. You need the exact designation to find it. Otherwise, delivery time a little too long.
Acheteur Vérifié
purchased on 02/03/2022
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2
/5
★★☆☆☆
Compliance with this article of the law: "article L. 111-1 of the French Consumer Code lays down a general obligation for the seller to provide information to the consumer " particularly on stock levels, so that the consumer can change seller if the stock is empty! Ambiguous information is not honest. This company's "stock" display should therefore be reviewed so as not to mislead the customer, which was my case. Delivered but in stages .... B.P
Acheteur Vérifié
purchased on 11/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3
/5
★★★☆☆
Not enough figurines
Acheteur Vérifié
purchased on 02/03/2022
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3
/5
★★★☆☆
Item arrived perfect pity about the timing I waited for it more than 1 month .
Acquirente Verificato
purchased on 23/02/2022
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3
/5
★★★☆☆
Order placed, OK more than a month later no news of the bag ordered kaoprends that the deadlines are hyper long etc it was not expected I was told to wait I ask for a refund never arrived I received the bag 4 days after foutage of geulle welcome
Acheteur Vérifié
purchased on 04/02/2022
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3
/5
★★★☆☆
For the items of my interest there is a large assortment but several are sold out and there is no telling when they will arrive. Many there is no photo . Some difficulty in some items to understand the scale.Answers to questions not fast.
Acquirente Verificato
purchased on 14/02/2022
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3
/5
★★★☆☆
The search function is limited, difficult to find WW1 aircraft, for example.
Geverifieerde Koper
purchased on 08/03/2022
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3
/5
★★★☆☆
Part of my order was missing.
Acheteur Vérifié
purchased on 22/03/2022
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2
/5
★★☆☆☆
Exceptional purchase following a very bad previous experience.
Acheteur Vérifié
purchased on 15/02/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
Hello , I have received my order: Easy Model https://www.1001hobbies.fr/391_easy-model , the product is made of PLASTIC and not METAL !!!!! very disappointed by your misleading presentation . Miniature Tiger 1/312 1944 Reference 9346220 , Tiger 1/312 1944
Acheteur Vérifié
purchased on 18/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
2
/5
★★☆☆☆
I was told my item wasn’t available two day post purchase. They offered me a similar item and told me I would not pay the balance. We thought it was a good gesture. However the item they sent was on sale for the same price. So we did think we where mislead. Then it took days to post abscess held up st customs because it didn’t have the proper paperwork. When it did arrive it had one wrap of bubble wrap ! Just one layer fir a 10kg item that had done electrical components. Poor show 1001 !
Verified Buyer
purchased on 13/03/2022
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time, see you soon https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
Site too expensive.
Acheteur Vérifié
purchased on 17/02/2022
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3
/5
★★★☆☆
I wish they would have shown on their site which country they were located in. I would not have ordered had I know they were outside the USA. I figure it took twice as long to get my item, and had I had an issue with it I would not have attempted to send it back to some overseas address. I guess live and learn..
Verified Buyer
purchased on 09/03/2022
2
/5
★★☆☆☆
Order returned on 24/02/2022 and I'm still waiting for an exchange!
Acheteur Vérifié
purchased on 06/02/2022
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3
/5
★★★☆☆
Phone can be manned goods better check if it is not damaged and or correct order, respond to mail earlier and faster
Geverifieerde Koper
purchased on 14/03/2022
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2
/5
★★☆☆☆
No response to my emails. Only response in French language. Why no Dutch language on my e-mail? I do not know if I received the right flight simulator, I have contact here with Ikaris. Waiting for message from Aerofly, if not good, then back to 1001 hobbies.nl.
Geverifieerde Koper
purchased on 04/03/2022
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2
/5
★★☆☆☆
Avoid this site!
Acheteur Vérifié
purchased on 26/02/2022
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3
/5
★★★☆☆
Good quality item except some which are advertised in metal and which are in plastic !!!!!! this should not happen, otherwise processing a little long.
Acheteur Vérifié
purchased on 05/03/2022
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2
/5
★★☆☆☆
Accepting orders that you don't have in stock creates problems. This has happened to me twice now.
Acheteur Vérifié
purchased on 19/02/2022
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2
/5
★★☆☆☆
Bof bof... out of 4 items ordered, finally some are out of stock, I replace them then finally I receive only half in my parcel, it's sent back again 1x. In short, I won't be coming back to this website.
Acheteur Vérifié
purchased on 30/01/2022
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2
/5
★★☆☆☆
Way too long delivery time
Geverifieerde Koper
purchased on 06/02/2022
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2
/5
★★☆☆☆
Product ordered in stock then finally reassorted, then reassortment date postponed... No comm and as luck would have it the order was sent without infoquant to the undelivered product on the same day as the cancellation request.
Acheteur Vérifié
purchased on 20/01/2022
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3
/5
★★★☆☆
I didn't quite see the scale of the tank I bought. Too small for me. Sorry but I won't open it and I'll send it back to you without opening the box. That said, I'm quite happy with the rest. However, you did give me a. Wrong return delivery address. So not happy about that. But not happy at all
Acheteur Vérifié
purchased on 02/03/2022
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2
/5
★★☆☆☆
Ad claimed the model was 1/400 scale instead I received a 1/700 scale
Verified Buyer
purchased on 04/02/2022
3
/5
★★★☆☆
Unresponsive service , lack of photos ( several angles ) deliveries too long , 1 cd received out of 11 cd , can do better ,
Acheteur Vérifié
purchased on 04/03/2022
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3
/5
★★★☆☆
Quick delivery and order conformity were respected, but it's a pity that the paints offered as complements were not exhaustive, for example the color blue 56 was not present, even though it's the main one. And without having the model, it's difficult to know in advance.
Acheteur Vérifié
purchased on 05/03/2022
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3
/5
★★★☆☆
Checking the article before sending it to the customer could prevent inconvenience.
Acheteur Vérifié
purchased on 15/02/2022
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3
/5
★★★☆☆
Very good choice, but when I place orders close together, I pay twice for postage even though they are grouped together.
Acheteur Vérifié
purchased on 28/01/2022
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3
/5
★★★☆☆
An order that is in preparation for more than 7 days I have seen orders shipped in less than 2 days.
Acheteur Vérifié
purchased on 18/02/2022
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2
/5
★★☆☆☆
When you place the order, they give you an idea of how long it will take depending on the chosen option. Then it turns out that this is not the case, not even by approximation. Tell the truth, period.
Comprador Verificado
purchased on 19/02/2022
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