/5
★★★★☆
based on 37053 reviews published
★★★★☆
based on 37053 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Unfeasible
Acheteur Vérifié
purchased on 25/01/2022
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3
/5
★★★☆☆
In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.
Comprador Verificado
purchased on 01/02/2022
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3
/5
★★★☆☆
Cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments
Comprador Verificado
purchased on 07/02/2022
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3
/5
★★★☆☆
An item was missing from the parcel.
Acheteur Vérifié
purchased on 11/02/2022
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3
/5
★★★☆☆
Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET
Acheteur Vérifié
purchased on 30/11/2021
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2
/5
★★☆☆☆
The Gallic chariot was very poor quality
Verifizierter Käufer
purchased on 01/02/2022
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
3
/5
★★★☆☆
Long delivery times
Acheteur Vérifié
purchased on 07/02/2022
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3
/5
★★★☆☆
The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.
Acquirente Verificato
purchased on 19/01/2022
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3
/5
★★★☆☆
Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system.
Other than this inconvenience, nothing to complain about.
Acquirente Verificato
purchased on 21/01/2022
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3
/5
★★★☆☆
My order has not been completed yet, I am missing one item.
Comprador Verificado
purchased on 02/02/2022
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3
/5
★★★☆☆
PROBLEM ON A DELIVERY NO RESPONSE
Acheteur Vérifié
purchased on 05/02/2022
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3
/5
★★★☆☆
A little advance notice of the delay (in itself completely understandable) would have been appreciated. Thank you.
Acquirente Verificato
purchased on 23/01/2022
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2
/5
★★☆☆☆
Don't let us know anything , way too long delivery time .
Geverifieerde Koper
purchased on 22/01/2022
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3
/5
★★★☆☆
No notice of shipment received
Geverifieerde Koper
purchased on 04/02/2022
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3
/5
★★★☆☆
Delivery time too long.
Acheteur Vérifié
purchased on 29/01/2022
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3
/5
★★★☆☆
I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.
Acheteur Vérifié
purchased on 06/02/2022
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2
/5
★★☆☆☆
Delivery took 17 days, when in theory it should have taken 3 (all products were in stock).
Acheteur Vérifié
purchased on 22/01/2022
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2
/5
★★☆☆☆
Incredibly slow delivery time. Paid for express shipping (max. 1 week) and recieved my order a month and a half later. The order tracker and invoice stated all the items were packaged however there was an entire kit missing. Not impressed whatsoever. Don't buy from this site.
Verified Buyer
purchased on 23/12/2021
2
/5
★★☆☆☆
Haven't received me stuff yet and the Track and Trace is not working so far order placed on the 18-01-2022 and it is now the 8-2022 a month later.
Geverifieerde Koper
purchased on 18/01/2022
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2
/5
★★☆☆☆
I give 2 stars because the box was damaged I am disappointed
Acheteur Vérifié
purchased on 02/02/2022
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3
/5
★★★☆☆
Delivery time (15 days) Too long.
Acheteur Vérifié
purchased on 20/01/2022
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2
/5
★★☆☆☆
All very well.... but Correos is bad and it takes a long time... 10 days... Another faster delivery company of 24... 48h would be great... greetings
Comprador Verificado
purchased on 28/01/2022
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2
/5
★★☆☆☆
Large selection of many different items, which can be a little confusing. Prices are fair, even if sometimes a little more expensive than elsewhere, but the choice makes up for it. Delivery costs are quite high, especially when the item is not available immediately, when you have paid for 48-hour delivery and then find out by chance on the order summary e-mail that the item is not available for 2 weeks 🤔 and above all no information from the site about a possible delay. Otherwise we re-ordered outside the holiday periods and the delivery and deadline was respected.
Acheteur Vérifié
purchased on 20/12/2021
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3
/5
★★★☆☆
Fast delivery, but the package was badly packed, the box was twice as big as the items ordered, and they just wandered around inside without any padding or foam, bubble wrap, cardboard, etc. I expected better from this store. When it comes to models, you have to be careful.
Acheteur Vérifié
purchased on 02/02/2022
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3
/5
★★★☆☆
Preparation and delivery took too long
Acheteur Vérifié
purchased on 21/01/2022
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2
/5
★★☆☆☆
For my first order it's almost a fiasco.5 products ordered because in stock on the site and only 3 delivered and that 15 days after the order. Far from the 5 to 7 days indicated. It was almost impossible to contact me by phone in the morning or in the afternoon to find out what had happened to my order. On the 12th day I had a contact person who told me that the 2 missing books had arrived and that my order would be dispatched the same day. Now I have a credit on my account and I don't know if I'll have to pay postage again if I use this credit to buy other books. E-mail exchanges don't lead to much and I must admit I'm pretty disappointed at the moment. BR
Acheteur Vérifié
purchased on 19/01/2022
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2
/5
★★☆☆☆
Sorry but I consider the waiting time too long and the package arrived half open with 2 boxes of 3 totally folded
Acquirente Verificato
purchased on 11/01/2022
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2
/5
★★☆☆☆
Delivery is not as stated on the site.
Geverifieerde Koper
purchased on 17/01/2022
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3
/5
★★★☆☆
Too long to ship.
Acheteur Vérifié
purchased on 19/01/2022
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3
/5
★★★☆☆
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
Acheteur Vérifié
purchased on 24/01/2022
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