★★★★☆
based on 38246 reviews published
Latest positive customer reviews
Fast delivery, top customer service.
* Well-protected and packaged product * Fast delivery * Very good quality * Not at all disappointed with the models com
Order super well packaged and fast shipping! Perfect, I recommend
Perfect communication and products.
Order processed very quickly even with cov
Activity time a little short, but still a good product.
Exactly what I was looking for
PERFECTLY MATCHES EXPECTATIONS
Order arrived on time with excellent product packaging it's perfect
First of all, I was very disappointed following a problem with 2 jars of thinner. I was recontacted following my comment and they sent me 2 new jars without me taking any action. A very professional gesture which shows a very good quality after-sales service. This is becoming so rare these days that it deserves to be highlighted.
Order as describedthank you
Package arrived on time and well packaged. Responsive team
Parcel arrived on time and in good condition good telephone reception
As expected - fast delivery! Completely satisfied
Model conforms to order. Box in perfect condition. To be renewed
Very good experience good comunication fast delivering and nice products. Outstanding
Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3) komen ze niet terug met een oplossing. Zij hebben niet geleverd maar geven ook niet het geld terug. Telefoonnummer werkt niet mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.
Great Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
Very good experience Very good experience, good comunication, fast delivering and nice products. Outstanding
Great Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you's then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!!! Would definitely use again - Thank you for your service 1001 models
Very good experience Very good experience, good comunication, fast delivering and nice products. Outstanding
Perfect delivery
Smooth processing of the order definitely worth repeating
Good service and product quality.
Impeccable delivery times and tracking. Items received well packaged and in good condition.
Very satisfied Reasonable delay
Good service despite late delivery due to covid-1
Very good and fast service! Thank you
Perfect. I recommend it.
Large selection of 172nd scale models. Scale that interests me. Many brands
Quality service but delivery a little long compared with some sites... That said, you get personalized, efficient service if you contact the site, and advice from friendly people... In short, I recommend
I am satisfied with the parcel - fast delivery.
No disappointment except for the delivery time ....but difficult economic situation
Fast and compliant.
Very good. Super responsive communication! Parfai
Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
It just came in a little late
All good Lots of products available and safe delivery with tracking Nothing to say
I am pleased. This is my fourth or fifth order and I have been satisfied with all of them. I would include color catalogs of vallejo acrylic paints in the product offering and the colors themselves of course.