4.2/5
★★★★☆
based on 38246 reviews published

Latest positive customer reviews

5 /5
★★★★★

Fast delivery, top customer service.

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Acheteur Vérifié
purchased on 21/11/2020
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5 /5
★★★★★

* Well-protected and packaged product * Fast delivery * Very good quality * Not at all disappointed with the models com

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Acheteur Vérifié
purchased on 21/11/2020
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5 /5
★★★★★

Order super well packaged and fast shipping! Perfect, I recommend

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Acheteur Vérifié
purchased on 21/11/2020
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5 /5
★★★★★

Perfect communication and products.

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Acheteur Vérifié
purchased on 21/11/2020
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5 /5
★★★★★

Order processed very quickly even with cov

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Acheteur Vérifié
purchased on 20/11/2020
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4 /5
★★★★☆

Activity time a little short, but still a good product.

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Exactly what I was looking for

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

PERFECTLY MATCHES EXPECTATIONS

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Order arrived on time with excellent product packaging it's perfect

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

First of all, I was very disappointed following a problem with 2 jars of thinner. I was recontacted following my comment and they sent me 2 new jars without me taking any action. A very professional gesture which shows a very good quality after-sales service. This is becoming so rare these days that it deserves to be highlighted.

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Order as describedthank you

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Package arrived on time and well packaged. Responsive team

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Parcel arrived on time and in good condition good telephone reception

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

As expected - fast delivery! Completely satisfied

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Model conforms to order. Box in perfect condition. To be renewed

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Very good experience good comunication fast delivering and nice products. Outstanding

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Verified Buyer
purchased on 20/11/2020
5 /5
★★★★★

Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3) komen ze niet terug met een oplossing. Zij hebben niet geleverd maar geven ook niet het geld terug. Telefoonnummer werkt niet mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

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Verified Buyer
purchased on 20/11/2020
4 /5
★★★★☆

1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.

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Verified Buyer
purchased on 20/11/2020
5 /5
★★★★★

Great Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models

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Verified Buyer
purchased on 20/11/2020
Answer from 1001hobbies
Sir Hatt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Very good experience Very good experience, good comunication, fast delivering and nice products. Outstanding

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Verified Buyer
purchased on 20/11/2020
Answer from 1001hobbies
Roberto, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Great Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you's then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!!! Would definitely use again - Thank you for your service 1001 models

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Acheteur Vérifié
purchased on 20/11/2020
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Answer from 1001hobbies
Sir Hatt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Very good experience Very good experience, good comunication, fast delivering and nice products. Outstanding

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Acheteur Vérifié
purchased on 20/11/2020
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Answer from 1001hobbies
Roberto, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Perfect delivery

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Geverifieerde Koper
purchased on 20/11/2020
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5 /5
★★★★★

Smooth processing of the order definitely worth repeating

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Geverifieerde Koper
purchased on 20/11/2020
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5 /5
★★★★★

Good service and product quality.

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Comprador Verificado
purchased on 20/11/2020
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5 /5
★★★★★

Impeccable delivery times and tracking. Items received well packaged and in good condition.

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Very satisfied Reasonable delay

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Good service despite late delivery due to covid-1

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Very good and fast service! Thank you

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Perfect. I recommend it.

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Large selection of 172nd scale models. Scale that interests me. Many brands

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Acheteur Vérifié
purchased on 20/11/2020
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4 /5
★★★★☆

Quality service but delivery a little long compared with some sites... That said, you get personalized, efficient service if you contact the site, and advice from friendly people... In short, I recommend

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

I am satisfied with the parcel - fast delivery.

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Acheteur Vérifié
purchased on 20/11/2020
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4 /5
★★★★☆

No disappointment except for the delivery time ....but difficult economic situation

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Fast and compliant.

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Acheteur Vérifié
purchased on 20/11/2020
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5 /5
★★★★★

Very good. Super responsive communication! Parfai

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Acheteur Vérifié
purchased on 20/11/2020
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4 /5
★★★★☆

Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

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Verified Buyer
purchased on 19/11/2020
4 /5
★★★★☆

It just came in a little late

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Geverifieerde Koper
purchased on 19/11/2020
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5 /5
★★★★★

All good Lots of products available and safe delivery with tracking Nothing to say

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Comprador Verificado
purchased on 19/11/2020
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5 /5
★★★★★

I am pleased. This is my fourth or fifth order and I have been satisfied with all of them. I would include color catalogs of vallejo acrylic paints in the product offering and the colors themselves of course.

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Comprador Verificado
purchased on 19/11/2020
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