/5
★★★★☆
based on 37055 reviews published
★★★★☆
based on 37055 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
It's a pity that when I placed my order, no message appeared to inform me that the requested quantity was not available. The result was 4 days lost to finalize my order, a new payment, reimbursement of the first order and a problem collecting the parcel... This does not call into question the quality of 1001 hobbies' service in general, which is very satisfactory.
Acheteur Vérifié
purchased on 24/01/2022
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3
/5
★★★☆☆
I regret that products said to be in stock at the time of my order are in fact out of stock, which has compromised my order which took far too long to reach me.
Acheteur Vérifié
purchased on 13/01/2022
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2
/5
★★☆☆☆
Far too long a delay for the supply of mock-ups, with no warning or explanation. Unacceptable.
Acheteur Vérifié
purchased on 19/01/2022
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3
/5
★★★☆☆
Parcel arrived but with a very/too long delay and unfortunately incomplete...I was however reimbursed for the missing product, fortunately I had made a PayPal payment as it was impossible for me to simply contact them. A very mixed experience for me.
Acheteur Vérifié
purchased on 28/12/2021
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3
/5
★★★☆☆
Anti-tank gun model, poor quality and not what I thought, as well as infantry soldiers
Acheteur Vérifié
purchased on 23/01/2022
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2
/5
★★☆☆☆
Very disappointed with the order where the products (color) did not meet my expectations. the color contained in the jars was either very thick, bordering on usable, or completely hardened, and therefore unusable.
Acheteur Vérifié
purchased on 19/01/2022
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3
/5
★★★☆☆
Not enough choice on motorcycles
Acheteur Vérifié
purchased on 26/12/2021
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2
/5
★★☆☆☆
ONLY BECAUSE IT WAS ON LINE DELIVERY 5 TO 7 DAYS BUT I DO NOT TAKE IT TO HEART I GOT IT NOW .SOMETHING TO LAUGH ABOUT !!!!!!!!!!!!!!!.UNTIL NEXT TIME .HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 13/11/2021
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3
/5
★★★☆☆
Give us the option of saving the basket before ordering, as we lose the basket when we leave the site without placing an order
Acheteur Vérifié
purchased on 01/01/2022
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3
/5
★★★☆☆
Too expensive
Verifizierter Käufer
purchased on 16/01/2022
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3
/5
★★★☆☆
Long delivery times before information. Stop promising a supply available in 2 days.
Acheteur Vérifié
purchased on 12/01/2022
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3
/5
★★★☆☆
Slow delivery
Comprador Verificado
purchased on 04/01/2022
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2
/5
★★☆☆☆
Extremely disappointed. Ordered ten days before Christmas, I paid the full price to have the guarantee of receiving my package in time .... but Chronopost decided to return the package to sender for no reason!
So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
Acheteur Vérifié
purchased on 23/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Unfortunately the period was very complicated for us Good day 1001hobbies customer service.
3
/5
★★★☆☆
Delay too long despite product marked in stock on the site
Acheteur Vérifié
purchased on 03/01/2022
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2
/5
★★☆☆☆
My order was not honoured and I had to ask for a refund several times.
Acheteur Vérifié
purchased on 06/12/2021
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2
/5
★★☆☆☆
Different product as advertised. Not the old die cut kit which I wanted. The newer laser cut kit was send.
Acheteur Vérifié
purchased on 16/01/2022
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2
/5
★★☆☆☆
I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...
Acheteur Vérifié
purchased on 29/12/2021
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2
/5
★★☆☆☆
Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review
Acheteur Vérifié
purchased on 11/12/2021
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3
/5
★★★☆☆
1 month to receive my order
Acheteur Vérifié
purchased on 19/12/2021
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3
/5
★★★☆☆
It took an awful long time to arrive, your carrier or the agreement you have with them seems bad to me, I bought another product through ALIEXPRESS and it arrived from France in three days.
Comprador Verificado
purchased on 04/01/2022
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3
/5
★★★☆☆
Delivery a little long due to product not being available...prices of rc items a little expensive
Acheteur Vérifié
purchased on 04/01/2022
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3
/5
★★★☆☆
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
Acheteur Vérifié
purchased on 10/01/2022
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3
/5
★★★☆☆
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
Acheteur Vérifié
purchased on 27/12/2021
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3
/5
★★★☆☆
Ordered 5-1 and delivered 18-1
Geverifieerde Koper
purchased on 05/01/2022
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3
/5
★★★☆☆
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
Geverifieerde Koper
purchased on 06/01/2022
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2
/5
★★☆☆☆
I open the box to assemble my slot car set and you guys gave me the wrong electrical plug !
I Live in the USA and you have me 2 round prong plug
Verified Buyer
purchased on 17/01/2022
3
/5
★★★☆☆
The only issue that I had was with the M4A3E8 Sherman Thunderbolt IV. Upon receiving it and opening the box I noticed that one complete Sprue (B Sprue) was missing.
Verified Buyer
purchased on 14/01/2022
3
/5
★★★☆☆
Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.
Verifizierter Käufer
purchased on 12/12/2021
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2
/5
★★☆☆☆
The previous order was never delivered because 1 item was out of stock. Finally after waiting 4 weeks my entire order was cancelled and refunded, including the items that were in stock. Still placed another order but have been waiting for at least 2 weeks. Status is "pending" but I wonder if the order will actually come.
Geverifieerde Koper
purchased on 25/11/2021
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3
/5
★★★☆☆
I understood that you had a problem, so we'll see about the next order for a real and, I hope, more than positive opinion.
Acheteur Vérifié
purchased on 09/01/2022
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