/5
★★★★☆
based on 37055 reviews published
★★★★☆
based on 37055 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Have ordered since 20/12 /2021 when all items were in stock I am told an item is missing since I am waiting for news so disappointed.
Acheteur Vérifié
purchased on 20/12/2021
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2
/5
★★☆☆☆
Purchase on December 9, we are on January 10 and I still have not received the order. I had to contact them myself because otherwise I knew absolutely nothing... very disappointed.
Comprador Verificado
purchased on 09/12/2021
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2
/5
★★☆☆☆
6 weeks and still no order received
Acheteur Vérifié
purchased on 28/11/2021
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3
/5
★★★☆☆
It is a pre-order ... and there the times given are very random .... otherwise once the product returned, everything goes well.
Acheteur Vérifié
purchased on 23/11/2021
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3
/5
★★★☆☆
Got a lot of hassle with the order, emailed 5 times to find out when the expected order could be received. Too bad before that I was satisfied.
Geverifieerde Koper
purchased on 29/10/2021
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2
/5
★★☆☆☆
I had to make my purchase twice because the seller was unable to provide me with bank details for transferring the purchase price. Despite an eMai request and a phone call, I did not receive any bank details. With the 2nd order I then paid with paypal, although I didn't really want to.
Verifizierter Käufer
purchased on 11/12/2021
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2
/5
★★☆☆☆
Failure to meet delivery deadline
Comprador Verificado
purchased on 15/10/2021
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2
/5
★★☆☆☆
I still have received no shipment or details when I will receive delovery
Geverifieerde Koper
purchased on 24/12/2021
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2
/5
★★☆☆☆
Ordered on 11,12,21 should be in stock after demand his It comes on 27,12,21 after renewed demand on 4,1,22 his it comes on 5,1,22 today is the 10,1,22 and still nothing arrived.
Verifizierter Käufer
purchased on 11/12/2021
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2
/5
★★☆☆☆
Poor communication,order from early Dec.2021, still don't know when delivery will be made, mid Jan.2022 is listed....Other no follow up.
Geverifieerde Koper
purchased on 21/12/2021
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2
/5
★★☆☆☆
When I made the purchase it indicated that it would be delivered on January 3rd. As of today it has not arrived yet.
Comprador Verificado
purchased on 28/12/2021
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3
/5
★★★☆☆
I have had problems with a slow delivery that has taken weeks to complete. Also, items are not showing as out of stock on the website.
Comprador Verificado
purchased on 25/11/2021
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2
/5
★★☆☆☆
It was a gift. The order was placed on the 26th and on their website they announced shipping in 3-5 days and it arrived today, preventing it from fulfilling its function. If they can't meet the shipping deadlines they should have informed you in advance. it is not acceptable.
Comprador Verificado
purchased on 26/12/2021
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2
/5
★★☆☆☆
I then requested a refund of my payment. At least that worked. Unfortunately I don't have the kit now, but I won't be ordering from1001hobbis again.
Verifizierter Käufer
purchased on 03/11/2021
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3
/5
★★★☆☆
Lots of choice but long waiting times/delivery times
Verifizierter Käufer
purchased on 12/12/2021
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2
/5
★★☆☆☆
Delivery times on the site do not match actual delivery times. In fact, I still do not have my delivery!
Geverifieerde Koper
purchased on 25/12/2021
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2
/5
★★☆☆☆
I have been charged twice for my purchase and not received a refund. Neither have I yet received my goods. Poor customer servic0
Verified Buyer
purchased on 05/01/2022
2
/5
★★☆☆☆
The negative assessment is for having put on sale products that instead it was impossible to find and having ordered in early December in order to receive x Christmas this misunderstanding has created me a bit 'of problems ... Excellent instead the management of the problem a customercare always present with email updates and the resolution in the total refund took place in the time needed for foreign bank ...so to avoid the larks as sales and give real availability of products only then you acquire loyalty from customers!
Acquirente Verificato
purchased on 04/12/2021
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3
/5
★★★☆☆
Following the purchase of a model that I returned without opening the package (because the person had bought the same model ...) I bought another model while waiting for the refund of the first since 07/12 no refund no news and unreachable by phone .... for purchases fast delivery but returns is something else
Acheteur Vérifié
purchased on 14/12/2021
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3
/5
★★★☆☆
Shipping takes too long
Acheteur Vérifié
purchased on 10/12/2021
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2
/5
★★☆☆☆
I understand the timing of my order, but when you assure that it will arrive on time, you have to do it. Besides, there is no instructions on how to return the product.
Comprador Verificado
purchased on 31/12/2021
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3
/5
★★★☆☆
It's a shame the paints aren't included.
Acheteur Vérifié
purchased on 03/01/2022
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3
/5
★★★☆☆
Hello, I'm happy with the service except for one thing... I'd like to get in touch with you to send the remote control car back to you because the reverse gear works very badly, roughly one out of 10 times, but it's impossible because I can't find a way to contact you on your website. What should I do?
Acheteur Vérifié
purchased on 12/12/2021
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3
/5
★★★☆☆
Order incomplete, boat not possible to assemble waiting for supplier no news since 25/12; customer service replied but for the moment I have no solution. So I can't give you the highest mark, but the order went well, the package was well packed and received in ten days.
Acheteur Vérifié
purchased on 06/12/2021
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2
/5
★★☆☆☆
At this high price I was expecting a thick plastic cockpit like the original. What I got instead was a very light, poor-quality plastic cockpit. And when I see that I have to pay for a possible return if I'm not satisfied, this would be almost the price of a new model. I'm very disappointed.
Acheteur Vérifié
purchased on 26/11/2021
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3
/5
★★★☆☆
Delivery time too long. A date should be given if shipment cannot be made immediately.
Acheteur Vérifié
purchased on 17/12/2021
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3
/5
★★★☆☆
Fast delivery, shame to have to pay to use PayPal, and to advertise free delivery only to end up charging for it, it's a bit average.
Acheteur Vérifié
purchased on 03/01/2022
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2
/5
★★☆☆☆
Change delivery drivers....great problems with the incompetent private parcel company.
Acheteur Vérifié
purchased on 23/12/2021
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3
/5
★★★☆☆
I paid 2 x the order. I explained my problem. All I received in return was an automatic official letter...
I still don't know why I received an email with a request to pay. for another order no. and so I paid 2 x....
Acheteur Vérifié
purchased on 08/12/2021
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3
/5
★★★☆☆
I purchased a gift at 1001hobbies.com. The gift was mailed to my address instead of the shipping address. I paid extra for gift wrap, and the wrapping looked like it was just an old newspaper, loosely taped together, very sloppy.
Verified Buyer
purchased on 15/12/2021