English
★★★★☆
based on 39894 reviews published
Latest customer reviews
Subject: order number MFAUCRTPM, a model kit, brand Kitty Hawk. The contents of the kit are incomplete! A part (A) is missing.
Thank you for your response. We understand your frustration regarding the delivery time and we apologize for this inconvenience. Your satisfaction is our priority and we are doing everything we can to improve our service.
We would like to point out that you can contact customer service at the following email address: [email protected]
Best regards,
The 1001hobbies team
Hello, I placed an order including 1 tube of plasto (putty), 1 bottle of matte varnish and 1 jeep in 1/48... the latter is missing.
Thank you for taking the time to share your feedback. We are sorry to learn that your order was missing an item, specifically the 1/48 jeep. We are committed to resolving this type of issue quickly. Please do not hesitate to contact our customer service, who will be happy to assist you and ensure that you receive your product. Thank you for your understanding and your trust in 1001hobbies.
Best regards,
The 1001hobbies team
'-
Thank you very much for your feedback! We are delighted to see that you enjoyed your experience on our site "1001hobbies". If you have any suggestions or comments, please feel free to share them. Your satisfaction is our priority!
Best regards,
The 1001hobbies team
It took a while, but eventually my order arrived well.
Fast service, they have never let me down
Good purchase and it arrived very quickly
Everything perfect. delivered on time. Impossible to be more satisfied
Great price and timely delivery
So sad that I found out you were in France, the site had a nl address. The order itself was delivered well.
I am very disappointed with this order. I am a former customer. The box was damaged, already opened and the small parts are not numbered, I will never order from this site again. However, I am passionate about modeling.
Thank you for sharing your experience and we are sorry to hear that your order did not meet your expectations. Your passion for modeling is important to us, and we would like to help you resolve this issue. Could you please contact us directly at the email address "[email protected]" so that we can take the necessary steps?
We wish you an excellent day.
Sincerely,
The 1001hobbies team
Product received leaked out in the shipping box. Messy when it arrived.
RAS Quick and efficient command
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you found your order quick and efficient. Your satisfaction is our priority. See you soon on 1001hobbies!
Best regards,
The 1001hobbies team
First and fast service.
Fantastic time with shipping!! Will definitely order again in the near future for modeling products
First well cared for again
A bit of a long wait to finally learn that an item is permanently unavailable... Nevertheless, a satisfactory solution proposed by 1001 hobbies, so a positive shopping experience
We sincerely thank you for your feedback and are delighted that you found a satisfactory solution despite the wait. We strive to improve our service to minimize this kind of inconvenience in the future. Your opinion is valuable to us and helps us serve you better.
Best regards,
The 1001hobbies team
Services and products in compliance
We sincerely thank you for your positive feedback and your rating of 5/5. We are delighted to learn that our services and products met your expectations. Your satisfaction is our priority, and it is a pleasure to serve you at 1001hobbies. Please feel free to reach out to us for your upcoming projects!
Best regards,
The 1001hobbies team
Perfect and very nice
We sincerely thank you for your flattering review and are delighted to learn that your experience on our site 1001hobbies met your expectations. Your satisfaction is our priority, and we hope to see you again soon among us.
Best regards,
The 1001hobbies team.
Perfect, fast delivery, well packaged
Everything works perfectly
The company responsible for transport and shipping in Spain did not leave me any kind of notice to pick up the package, although its own page indicated so.
Prompt and accurate updates regarding order. Site easily navigated even with an international order.
Everything's great!
It's serious without bad surprises, it's good to rely on a caring team, thank you.
All good
The site states delivery in 24/48 hours, I received the package after 12 days. Furthermore, the packaging was lacking.
Thank you for your feedback. We apologize for the delay in delivery and for the insufficient packaging. We are committed to constantly improving our services and will take your comments into consideration to provide a better experience in the future.
We hope to have the opportunity to serve you again and to show you that this situation does not reflect our service standards.
Best regards,
The 1001hobbies team
No problems with shipping or delivery!
Very wide catalog.
Not bad selection but still a bit expensive
Thank you for your review and we are glad that you found a wide selection on our site 1001hobbies.
We understand that prices may seem high, and we strive to offer quality products.
We wish you an excellent day.
Sincerely,
The 1001hobbies team
All good
The last delivery was fine, but I still miss 1 item from the previous one!
Very good
Thank you very much for your positive feedback! We are delighted that you had a good experience on our site 1001hobbies. Don't hesitate to come back to see us for your next orders!
Best regards,
The 1001hobbies team
Good product but delivery times too long
Perfect impeccable
Thank you very much for your positive review and your rating of 5/5! We are delighted that you had a perfect experience on our site 1001hobbies. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The 1001hobbies team
Very good very professional
We warmly thank you for your positive review and your 5-star rating. We are delighted to know that you found our services very professional. Your satisfaction is our priority, and we strive to continue to provide you with the best possible experience on 1001hobbies. Looking forward to seeing you again soon!
Best regards,
The 1001hobbies team
Excellent and clear communication, great customer care!
All good, the price is high
Good selection, good prices & well packaged delivery
Fast delivery
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you benefited from a fast delivery. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. Please do not hesitate to reach out to us for your future purchases!
Best regards,
The 1001hobbies team
Just what I was waiting for