/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Bonjour le service commande et expédition fonctionne relativement bien mais le service COMUNICATION est a revoir totalement je passe commande le 18/12 pour le 24/12 le 23/12 je reçois un message m'expliquant que ma commande est seulement "en préparation" du coup je vous répond par un message peu agressif car déçu et le demain matin m'on informe que mon colis m'attend dans mon point relais! doc in 12 hours you finalized my order, you deposited it with the carrier mondial relay and this one delivered it to my village you are magicians of internet sales!!! finally the main thing is that my grandson got his gift on time thank you
Acheteur Vérifié
purchased on 18/12/2021
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3
/5
★★★☆☆
Transport costs:grayuit or paid
Acheteur Vérifié
purchased on 12/12/2021
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2
/5
★★☆☆☆
Actually free shipping from 69€, I paid shipping and handling fee. Too bad! Much more expensive than I realized, I would actually return the item and ask for the money back. But I needed the item immediately 🙁
Verifizierter Käufer
purchased on 13/12/2021
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3
/5
★★★☆☆
Delivery time too long and sales service not great.
Acheteur Vérifié
purchased on 16/11/2021
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3
/5
★★★☆☆
Very slow delivery
Geverifieerde Koper
purchased on 08/12/2021
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3
/5
★★★☆☆
We wanted this kit for a Christmas present but the kit came in a box that had been crushed when it had been packed. So it is not a satisfactory present.
Verified Buyer
purchased on 16/12/2021
3
/5
★★★☆☆
Happy with my order. But disappointed by the packaging which I paid 2.50 € to have an unfinished package, it lacks at least 20 cm of paper so we see the inside of the gift ... I am forced to redo it
Acheteur Vérifié
purchased on 13/12/2021
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3
/5
★★★☆☆
Reasonable website. Product good; price good; delivery very slow
Geverifieerde Koper
purchased on 01/12/2021
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3
/5
★★★☆☆
Slotted plexiglass protective box...
Acheteur Vérifié
purchased on 09/12/2021
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3
/5
★★★☆☆
Order arrived on time and everything was correct. However, tracking the package through the track and trace was impossible. Through the link we ended up on a French website, where there was no translation. This made receiving the order a bit messy.
Geverifieerde Koper
purchased on 14/12/2021
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3
/5
★★★☆☆
Order of November 9th sent on December 17th....Nothing to add:::
Acheteur Vérifié
purchased on 09/11/2021
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3
/5
★★★☆☆
Slightly long order preparation time
Acheteur Vérifié
purchased on 03/12/2021
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2
/5
★★☆☆☆
They take too long to solve a return after three phone calls
Comprador Verificado
purchased on 06/12/2021
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3
/5
★★★☆☆
Correct products. Delivery time and cost far too long and too high.
Acheteur Vérifié
purchased on 01/12/2021
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3
/5
★★★☆☆
Missing a certification of the miniature aircraft (statement 130 of this miniature) no document .fabrication !!! Disappointed
Acheteur Vérifié
purchased on 06/12/2021
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3
/5
★★★☆☆
I am satisfied with the speed of delivery of the package, but very disappointed with the quality of service concerning the implementation of gift wrap and gift message, service charged 2 €50, I had to redo the gift wrap and no message, fortunately I received the package instead of shipping it to the person concerned by the gift, I would have been too ashamed...
Acheteur Vérifié
purchased on 15/12/2021
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2
/5
★★☆☆☆
Delivery was returned by DHL - only DHL.... knows why Credit note took a very long time and had to be claimed several times.
I find a German homepage with a German telephone number and email address irritating and when I call, a call center (or something) in France answers, where you have little command of the English language.
Verifizierter Käufer
purchased on 18/10/2021
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2
/5
★★☆☆☆
I have only received part of the order and am still waiting for the second delivery. Problem management also leaves a lot to be desired. I placed my order three months ago and have not yet received a credit note.
Verifizierter Käufer
purchased on 27/10/2021
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3
/5
★★★☆☆
The order does not correspond to what was described as 125 sheets and I have received 10 sheets.
Comprador Verificado
purchased on 10/12/2021
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3
/5
★★★☆☆
Very long lead times (3 weeks to receive the item). Collection point changes at the last minute and further away than the one chosen.
Acheteur Vérifié
purchased on 26/11/2021
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2
/5
★★☆☆☆
Waiting 2 months for an order of over €170 without notice is just way too long.
Geverifieerde Koper
purchased on 03/12/2021
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2
/5
★★☆☆☆
The model boxes are very dusty it's unacceptable to make christmas presents to my grandchildren!!!!
Acheteur Vérifié
purchased on 10/12/2021
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2
/5
★★☆☆☆
Almost a month to receive the products . If an item is not available it would be legitimate not to leave it among those being purchased . Jonathan
Acquirente Verificato
purchased on 28/11/2021
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3
/5
★★★☆☆
The articles are very good and of good quality but the delivery times are far too long.
Acheteur Vérifié
purchased on 01/12/2021
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3
/5
★★★☆☆
Order took a long time to arrive
Comprador Verificado
purchased on 30/11/2021
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3
/5
★★★☆☆
Average delivery. Package damaged. 1 box damaged inside with broken figurine parts.
Acheteur Vérifié
purchased on 12/12/2021
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2
/5
★★☆☆☆
Mistake. a product received does not correspond at all to the product ordered. Fortunately, this rarely happens, but before the holidays, it's a bit of a bummer.
Acheteur Vérifié
purchased on 11/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3
/5
★★★☆☆
Preparation a little long
Acheteur Vérifié
purchased on 27/11/2021
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3
/5
★★★☆☆
The prices are attractive, I easily found what I wanted. The big negative point was the delivery time. We've got out of the habit of having to wait 15 days. If this had been specified, I would have been more reassured, as I didn't know the site and was afraid of a scam. Next time I'll do it in advance....
Acheteur Vérifié
purchased on 25/11/2021
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3
/5
★★★☆☆
I was expecting my order within the number of working days, which largely corresponded to my planned birthday. Unfortunately, after 10 days, I still hadn't received my parcel, which meant I had to urgently buy a new gift from a store, resulting in a budget that had doubled... This made me a little angry... Thank you hobbies, you've just lost a customer....
Acheteur Vérifié
purchased on 26/11/2021
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