/5
★★★★☆
based on 36832 reviews published
★★★★☆
based on 36832 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Too bad that very very bad........ does not exist!!!! Après 3 semaines de commandeet toujours rien Si on n'a besoin de rienle site est parfait Amazon peut être tranquille avec des sociétés comme la votre Second experienceand certainement la de
Acheteur Vérifié
purchased on 23/11/2020
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1
/5
★☆☆☆☆
Model too fragile
Acheteur Vérifié
purchased on 22/11/2020
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1
/5
★☆☆☆☆
Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these
Verified Buyer
purchased on 21/11/2020
1
/5
★☆☆☆☆
Order not yet received
Acheteur Vérifié
purchased on 21/11/2020
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1
/5
★☆☆☆☆
Hello I did not receive my order I received something else instead that has nothing to do with my paintings ordered I sent you an email for this to which no response was given me. So 1 star
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
I'm still waiting for the order to be delivered! I hope it arrives one day.
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
Verified Buyer
purchased on 20/11/2020
1
/5
★☆☆☆☆
Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company
Verified Buyer
purchased on 20/11/2020
1
/5
★☆☆☆☆
Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
Verified Buyer
purchased on 20/11/2020
Answer from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
1
/5
★☆☆☆☆
Product niet geleverd en geen geld terug. Fraudsters! I don't know where these people come from. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
Acheteur Vérifié
purchased on 20/11/2020
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Answer from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
1
/5
★☆☆☆☆
They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service
Comprador Verificado
purchased on 20/11/2020
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1
/5
★☆☆☆☆
Package very damaged very long to receive the package. Disappointed
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.
Acheteur Vérifié
purchased on 19/11/2020
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1
/5
★☆☆☆☆
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
Acheteur Vérifié
purchased on 19/11/2020
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1
/5
★☆☆☆☆
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
Verified Buyer
purchased on 19/11/2020
1
/5
★☆☆☆☆
Incorrectly applied decals. No response to messages and the hotline flies off the line after the legal information.
Verifizierter Käufer
purchased on 18/11/2020
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1
/5
★☆☆☆☆
Order still not sent for 1 week...
Acheteur Vérifié
purchased on 18/11/2020
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1
/5
★☆☆☆☆
Shipping extremely long more than a week to ship my package and difficult to contact them the site is not
Acheteur Vérifié
purchased on 17/11/2020
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1
/5
★☆☆☆☆
I can't be satisfied since I haven't received anything yet.
Acheteur Vérifié
purchased on 17/11/2020
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1
/5
★☆☆☆☆
Incomplete description is misleading and makes the price inappropriate.
Acheteur Vérifié
purchased on 17/11/2020
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1
/5
★☆☆☆☆
I did not receive the parcel!
Acheteur Vérifié
purchased on 16/11/2020
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1
/5
★☆☆☆☆
The package never arrived. I emailed several times and the same tracking link was submitted stating the packing was in the UK. This went on for 2 weeks and still no package. Ended up buying the same thing on Amazon. I was very disappointed.
Verified Buyer
purchased on 16/11/2020
1
/5
★☆☆☆☆
My order Order (Ref 231316) has shown as being shipped for the last 5 days on the 1001 Hobbies site but Hermes tracking (5925887303705192) says that they have no received it from you? The postage is not cheap at ��6.99, Royal mail would have been a cheaper and more reliable option! Please advise what has actually happened to my parcel, if I'm going to get it and
Verified Buyer
purchased on 16/11/2020
1
/5
★☆☆☆☆
I ordered a yellow and white sailboat and received a red and black one!
Acheteur Vérifié
purchased on 15/11/2020
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1
/5
★☆☆☆☆
Deplorable!!! Shame to have to give a mark of 1. Product said to be in stock with delivery in 48h but received in 8 days and don't tell me it's because of covid I'm the owner of 2 E-Commerce sites and my customers are delivered on time. Parcel packed in a simple plastic bubble box arrived exploded. It was to offer I will have to do otherwise. Stop by
Acheteur Vérifié
purchased on 13/11/2020
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1
/5
★☆☆☆☆
My order at 1001hobbies never arrived at it's destination! After sending multiple e-mails to your customer service asking where my package is They notified me that they will conduct an investigation with the postal office However it has been 3 weeks and your costumer service is not responding to any of my e-mails that I have been sending regarding the progress about this investigation Your costumer phone number doesn't work either At least have the guts responding to this review! I am seriously losing patience with this company
Geverifieerde Koper
purchased on 13/11/2020
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1
/5
★☆☆☆☆
I ordered a black Macan in 124eme I receive a blue one I return it via customer service and at the second sending it arrives again blue. Customer service tells me they have no more blacks in stock! So I'm waiting for them to come back with a refund and reship the one I received. Disappointed and a per
Acheteur Vérifié
purchased on 09/11/2020
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1
/5
★☆☆☆☆
No article received UPDATE Meanwhile we are more than 3 weeks on and I still haven't received him money or article Disastrous company
Geverifieerde Koper
purchased on 09/11/2020
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1
/5
★☆☆☆☆
Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Acheteur Vérifié
purchased on 08/11/2020
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Answer from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure