★★★★☆
based on 38065 reviews published
Latest neutral customer reviews
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.
There were errors that took a long time to correct and were badly corrected. It's not wonderful
Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.
At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.
At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.
Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is
Order fulfilled in biblical time for a product presented in stock and instead not available. Too bad
Zeer ontevreden! Een artikel besteld op 06/12/2020 en tot op heden nog steeds niet ontvangen. Na herhaaldelijk contact doen ze me verschillende 'aanbiedingen': 5% korting op volgende aankoop een credietnota terugzenden van artikel (!). Terwijl de wettelijke levertermijn van 30 dagen ruimschoots is overtreden en ik dus recht heb om de verkoopsovereenkomst ongedaan te maken en ze mijn geld terug moeten storten!
Frankly, the preparation is too long and the top of the propeller plate does not correspond at all to the photo. My hpi motor housing is very satisfactory.
Great experience I will definitely repeat it
My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.
TOO MANY PRODUCTS IN REASSOR IT'S PAINFUL
Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
Order placed before christmas based on stock given as available on the site but not received on january 11, 2021... making for a disappointed child! 1001maquettes only acknowledged the delayed availability after a complaint (no spontaneous information on the availability of the product).
I haven't received the paint I ordered... I haven't received the paint I ordered yet!
Order arrived on time but for an all-in-one model (glue, brush, paints) including 3 paints, but the brochure indicates many more colors needed, including mixes. Not very reg
I haven’t received the paint I ordered… I haven’t received the paint I ordered yet!
Such a small package in such a big box! Not very ecological.
The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
Desperate access to the site In my experience t:ouffu bad link between pages and DESPERATE SLOWNESS Both with Linux and Windows On the other hand rich site Fast enough delivery despite the crisis
I ordered my items on 27 December 2020 and they still haven���t arrived. I know this may be a result of this country���s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with
Package arrived safely but did not arrive for Rey
Everything is perfect on the 1001 maquettes side, the delivery problem comes from colissimo unfortunately.
Delivery times not met
The reference does not match the photos
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
Good service but expensive
Shipment a little longer than other modelism sites
Delivery was quicker than expected and that's great. On the other hand, the price of delivery is much too expensive and increases too quickly from 399 to 799, which can limit the choice of orders... especially as 2*399 is 798... in short. Otherwise, everything was well packaged and I found many things I couldn't find elsewhere at very competitive prices... which is important for a hobby.
Long wait to which is added that the box of games arrived in poor condition rather disappointed given the price of the a
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
I think the very long delay is due to the festive season.
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
Parcel not received Stuck in customs because you didn't enclose a facsimile
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.