4.2/5
★★★★☆
based on 38643 reviews published

Latest positive customer reviews

5 /5
★★★★★

Horrible customer service. I paid for an order with expedited shipping for items they had listed as in stock. After two weeks of no order updates or delivery I sent an email. They told me that the in-stock items I paid for had to be ordered from elsewhere and would be arriving in another week or so. I asked for a refund for the expedited shipping. I had to contact them again for them to notify me that my package had been shipped. Still no refund for shipping difference. This company sucks. Customer service is atrocious. They don�t care about their customers. Avoid them at all costs.

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Verified Buyer
purchased on 01/02/2020
5 /5
★★★★★

Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US you will not be disappointed. I will certainly order from them again.

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Verified Buyer
purchased on 01/02/2020
5 /5
★★★★★

Fast shipping quality of my paintings ordered price very correct perfect packaging ... in short nothing to complain! for my first order at 1001 MAQUETTES I am very satisfied and will remain c

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

A little expensive but never a problem ordering or payingcontinue thank you.Mr Richard

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

I am very satisfied at the beginning a little dubious my first order well the second cool the third without any doubt work neat and especially the delivery super frankly you deserve 10 stars I wish you a huge success and believe me I will recommend your et

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Fast delivery, good price on items, all together a great shopping experience, will use again in future. Recommend.

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Verified Buyer
purchased on 01/02/2020
5 /5
★★★★★

Great customer service Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US, you will not be disappointed. I will certainly order from them again.

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Verified Buyer
purchased on 01/02/2020
5 /5
★★★★★

Very good service thank you again

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Acheteur Vérifié
purchased on 31/01/2020
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4 /5
★★★★☆

Delivery time sometimes a bit long because product not really in stock

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Good transaction and fast delivery. Satisfied with order.

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

But I'm a bit puzzled by the additional fees charged when paying with PayP

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

As usual good service. this time a little slower but still good communication.

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Fast delivery and product as described

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Acheteur Vérifié
purchased on 30/01/2020
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5 /5
★★★★★

Rapidly understandable in terms of control

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Acheteur Vérifié
purchased on 30/01/2020
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4 /5
★★★★☆

The model is very good but it lacks the walls of the angar otherwise it would be very empty.

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Comprador Verificado
purchased on 30/01/2020
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5 /5
★★★★★

Always very good and very good quality and fast super prati

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Acheteur Vérifié
purchased on 29/01/2020
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5 /5
★★★★★

Fast and good packaging this time

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Acheteur Vérifié
purchased on 29/01/2020
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4 /5
★★★★☆

Parcel received today in good condition. nickel !!!! I'll be back!

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Acheteur Vérifié
purchased on 29/01/2020
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4 /5
★★★★☆

Very good service and responsiveness to questions. Very large selection and reasonable prices including shipping. Site to be reviewed

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Acheteur Vérifié
purchased on 29/01/2020
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5 /5
★★★★★

Without reproach!

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Acheteur Vérifié
purchased on 28/01/2020
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4 /5
★★★★☆

Great item and fast shipping

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Acheteur Vérifié
purchased on 28/01/2020
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 28/01/2020
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5 /5
★★★★★

Delivery on time and well packaged. Impeccable

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Acheteur Vérifié
purchased on 28/01/2020
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5 /5
★★★★★

Serious efficiency

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Acheteur Vérifié
purchased on 28/01/2020
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5 /5
★★★★★

Oh dear..beginning to regret my order after reading site reviews. Ordered 6 days ago and no update on order status still showing processing? Sadly For a quick and reliable service it�s probably best sticking to eBay/Amazon.. Lol! Ok So it�s my fault. I should have known. No change here..still regretting ordering from these people. BF United Kingdom These people have no shame! Sending offers for �5 off my next order Lol! What makes you clowns think I would be foolish enough to order another thing from you! My original order was placed on the 21st Jan.. One thing at a time how about u send me my original order first.

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Verified Buyer
purchased on 27/01/2020
5 /5
★★★★★

Excellent sitoprices good and good assortment.

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Acquirente Verificato
purchased on 27/01/2020
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4 /5
★★★★☆

Waiting for my second order, satisfied with the first.

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Acheteur Vérifié
purchased on 27/01/2020
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5 /5
★★★★★

Never any problems!!! and fast delivery (I'm in the Paris area).

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Acheteur Vérifié
purchased on 27/01/2020
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5 /5
★★★★★

Clear except for your efficiency .Merc

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Acheteur Vérifié
purchased on 27/01/2020
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5 /5
★★★★★

Nothing to report everything is ok

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Acheteur Vérifié
purchased on 27/01/2020
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5 /5
★★★★★

Order fulfilled as expected with the requested scale model kits supplied even though the wait on the delivery was a bit long Payment method by Credit Card was a nice option as other web stores dealt with do not have this

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Geverifieerde Koper
purchased on 27/01/2020
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5 /5
★★★★★

Very happy with my puzzle and delivery was quick.

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Verified Buyer
purchased on 27/01/2020
5 /5
★★★★★

All ok as usual

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Acheteur Vérifié
purchased on 26/01/2020
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5 /5
★★★★★

The product is of high quality with lots of detail. This is my first level 4 model. I'm only at stage 5, with 58 to go. Many weekends ahead

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Acheteur Vérifié
purchased on 26/01/2020
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5 /5
★★★★★

Product conforms perfectly Fast shipping

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Acheteur Vérifié
purchased on 26/01/2020
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5 /5
★★★★★

Responded adequately to notification of order not received After a few days, still received

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Geverifieerde Koper
purchased on 26/01/2020
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5 /5
★★★★★

Everything was perfect: order, collection, shipping information, delivery time, packaging and the model was fantastic! Thank you very much

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Comprador Verificado
purchased on 26/01/2020
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5 /5
★★★★★

I did not know this web but I was looking for a sail-ship wooden model to be built up by my nephew who has received it as a gift. It was sent on time in perfect order and even wrapped up in gift paper. 10 on ten for 1001maquetas.com.

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Comprador Verificado
purchased on 26/01/2020
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4 /5
★★★★☆

I feel that a lot of time passed between my purchase and the item being posted without a plausible reason (the item was to big??) Once it was ""in the post"" normal service was resumed.

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Verified Buyer
purchased on 26/01/2020
5 /5
★★★★★

Very efficient service from order to delivery

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Acheteur Vérifié
purchased on 25/01/2020
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