/5
★★★★☆
based on 37444 reviews published
★★★★☆
based on 37444 reviews published
Latest positive customer reviews
5
/5
★★★★★
You have been efficient
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Product conformr packaging serieux et délais de livraison réspect
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Fast shipping.
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Super ordered on Thursday, available Saturday in Pt Relay. It's a good thing you're here because there are no more retailers of models (plastic or wood). Thank you and well done for the speed
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Very serious. Great efforts to always deliver as quickly as possible. Enamel paints are very fresh
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Fast delivery neat packaging quality products everything is perfect
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Excellent prices. Good products. Fast, well-protected shipping.
Acheteur Vérifié
purchased on 02/02/2021
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5
/5
★★★★★
Very good! Good quality! Plenty of choice
Acheteur Vérifié
purchased on 02/02/2021
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4
/5
★★★★☆
My order came a view Davy’s after i… My order came a view Davy’s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Van Der Plas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Excellent model store
Comprador Verificado
purchased on 01/02/2021
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5
/5
★★★★★
Very good service and concerned about serving the customer in the best possible way.
Comprador Verificado
purchased on 01/02/2021
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5
/5
★★★★★
Impeccable service, timely delivery and easy search on the web.
Comprador Verificado
purchased on 01/02/2021
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4
/5
★★★★☆
This is one of the very few online… This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Perkins, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Considering this company is in France...Excellent Service Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Swift delivery Swift delivery. Excellent information about the package's dispatch and delivery Perfect present
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mrs. Swainsbury, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Great service Great service, will use them again.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Davis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Hartmann, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Had a delivery that was damaged on… Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Baker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Shopping experience was a delight Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Anstey, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Fast delivery Fast delivery
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Pal, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
I was very happy with my purchase over... I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Burris, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Excellent quality. Great delivery given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
Verified Buyer
purchased on 01/02/2021
4
/5
★★★★☆
Despite having received a confirmation that my item was delivered I still have not received my item. I�ve reached out via email and am awaiting a response.
Verified Buyer
purchased on 01/02/2021
4
/5
★★★★☆
Excellent service prompt turnaround. Great communication. Faultless purchase thank you.
Verified Buyer
purchased on 01/02/2021
4
/5
★★★★☆
Well I made a mistake when ordering wanted the english copy of blackstone fortress escalation clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Verified Buyer
purchased on 01/02/2021
5
/5
★★★★★
Excellent service Excellent service, prompt turnaround. Great communication. Faultless purchase, thank you.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mrs. Dowling, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Shipment was pretty quick (Within a… Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Raaphorst, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Models arrived as ordered / notified Models arrived as ordered / notified no VAT / Duty. Keep up the good work!
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Riley, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Nice kits Nice kits, reasonable deliverytime
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Droog, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies