/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
They took my money and literally disappeared. THIEVES I want my money back!!!!
Acquirente Verificato
purchased on 24/11/2020
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1
/5
★☆☆☆☆
I am still waiting my order and can find no way of contacting anybody at the company.
Verified Buyer
purchased on 24/11/2020
1
/5
★☆☆☆☆
Bestelling 6JUCCAC5F is niet correct… Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
Verified Buyer
purchased on 24/11/2020
Answer from 1001hobbies
Hallo, Bedankt voor je feedback. We verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
1
/5
★☆☆☆☆
I am still waiting my order and can… I am still waiting my order and can find no way of contacting anybody at the company.
Verified Buyer
purchased on 24/11/2020
Answer from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
1
/5
★☆☆☆☆
Bestelling 6JUCCAC5F is niet correct... Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
Acheteur Vérifié
purchased on 24/11/2020
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Answer from 1001hobbies
Hallo, Bedankt voor je feedback. Nous verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
1
/5
★☆☆☆☆
I am still waiting for my order and can... I am still waiting for my order and can find no way of contacting anybody at the company.
Acheteur Vérifié
purchased on 24/11/2020
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Answer from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
1
/5
★☆☆☆☆
I ordered 3 items and what i received were two correct items and one incorrect which i did not order Order number 6JUCCAC5F I received an item called PLA NAVY FLIGHT DECK CREW with item number CDM350003 but i ordered item number AHMM35-003 which is a Micro-Mir G7ET3 German Torpedo I tried to contact 100hobbies nl but the only thing i heard was a message machine I also send two emails but until this day i get no respond I paid arround 30 euros for something i did not order and i can not use I still have some good hopes that they will solve this problem and otherwise i have to go to the police to report this and take further steps
Geverifieerde Koper
purchased on 24/11/2020
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1
/5
★☆☆☆☆
Still waiting for my order since almost 15 days
Acheteur Vérifié
purchased on 24/11/2020
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1
/5
★☆☆☆☆
I placed the order on 27th Oktober and I still have not received the items I paid for. (today is 23rd November) Have tried to contact 1001 Hobbies by e-mail for over a week , but no replies. Have received a packet containing wrong items. What is the problem and why no answers ? 24th November - still no reply
Verified Buyer
purchased on 23/11/2020
1
/5
★☆☆☆☆
I have not received my order I have not received my order
Verified Buyer
purchased on 23/11/2020
Answer from 1001hobbies
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
1
/5
★☆☆☆☆
I have not received my order I have not received my order
Acheteur Vérifié
purchased on 23/11/2020
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Answer from 1001hobbies
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
1
/5
★☆☆☆☆
Too bad that very very bad........ does not exist!!!! Après 3 semaines de commandeet toujours rien Si on n'a besoin de rienle site est parfait Amazon peut être tranquille avec des sociétés comme la votre Second experienceand certainement la de
Acheteur Vérifié
purchased on 23/11/2020
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1
/5
★☆☆☆☆
Model too fragile
Acheteur Vérifié
purchased on 22/11/2020
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1
/5
★☆☆☆☆
Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these
Verified Buyer
purchased on 21/11/2020
1
/5
★☆☆☆☆
Order not yet received
Acheteur Vérifié
purchased on 21/11/2020
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1
/5
★☆☆☆☆
Hello I did not receive my order I received something else instead that has nothing to do with my paintings ordered I sent you an email for this to which no response was given me. So 1 star
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
I'm still waiting for the order to be delivered! I hope it arrives one day.
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
Verified Buyer
purchased on 20/11/2020
1
/5
★☆☆☆☆
Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company
Verified Buyer
purchased on 20/11/2020
1
/5
★☆☆☆☆
Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
Verified Buyer
purchased on 20/11/2020
Answer from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
1
/5
★☆☆☆☆
Product niet geleverd en geen geld terug. Fraudsters! I don't know where these people come from. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
Acheteur Vérifié
purchased on 20/11/2020
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Answer from 1001hobbies
Meneer, Bedankt voor uw e-mail. Wij delen u mee dat u dit adres aan ons heeft verstrekt en dat wij het adres niet controleren alvorens het te verzenden. We betreuren deze situatie, maar de transporteur informeert ons dat dit pakket is afgeleverd op het adres dat op de bestelling is vermeld. Wij danken u voor uw begrip, Met vriendelijke groet, 1001hobbies klantenservice.
1
/5
★☆☆☆☆
They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service
Comprador Verificado
purchased on 20/11/2020
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1
/5
★☆☆☆☆
Package very damaged very long to receive the package. Disappointed
Acheteur Vérifié
purchased on 20/11/2020
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1
/5
★☆☆☆☆
Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.
Acheteur Vérifié
purchased on 19/11/2020
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1
/5
★☆☆☆☆
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
Acheteur Vérifié
purchased on 19/11/2020
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1
/5
★☆☆☆☆
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
Verified Buyer
purchased on 19/11/2020
1
/5
★☆☆☆☆
Incorrectly applied decals. No response to messages and the hotline flies off the line after the legal information.
Verifizierter Käufer
purchased on 18/11/2020
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1
/5
★☆☆☆☆
Order still not sent for 1 week...
Acheteur Vérifié
purchased on 18/11/2020
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1
/5
★☆☆☆☆
I can't be satisfied since I haven't received anything yet.
Acheteur Vérifié
purchased on 17/11/2020
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