4.2/5
★★★★☆
based on 36914 reviews published

Latest positive customer reviews

4 /5
★★★★☆
Great product but a little slow on delivery, Probably my error for not checking, this is a french company despite the .co.uk
User icon
Verified Buyer
purchased on 12/12/2020
5 /5
★★★★★
Great customer service
User icon
Verified Buyer
purchased on 12/12/2020
5 /5
★★★★★
Thank you I actually did not know I was ordering from overseas, you offer some products that I have not been able to find in stock elsewhere. You kept me informed of my order status, it was complete and, all things considered, came very quickly. I will certainly order from you again.
User icon
Verified Buyer
purchased on 12/12/2020
Answer from 1001hobbies
Dear sir GENOVESI, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
4 /5
★★★★☆
Efficient site, good customer service ... But you can order products that are not in stock without knowing it. It would be better to know when ordering. A bien
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
4 /5
★★★★☆
Nothing to (re)say
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
4 /5
★★★★☆
Unfortunately, my grandson's model was due to be delivered between 0412 and 0912, but he only received it on December 11. His birthday was 5122020. Too bad for this re
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
4 /5
★★★★☆
Received on time product conforms
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
Good follow-up of the parcel reactivity of re-approval of boxes missing all arrived in good condition and conf
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
Wide choice at good prices. Serious team
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
4 /5
★★★★☆
Very pleasant site, fairly well presented, but a little slow to access the desired pages.
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
Very good quality item, carefully packaged as it was a gift, I was not able to see the car go up.
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
PERFECT ON PRODUCTS
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
Fast delivery and product as described! Very happy with it. I recommend
User icon
Acheteur Vérifié
purchased on 12/12/2020
Translated review
5 /5
★★★★★
I actually did not know I was ordering from overseas you offer some products that I have not been able to find in stock elsewhere. You kept me informed of my order status it was complete and all things considered came very quickly. I will certainly order from you again.
User icon
Verified Buyer
purchased on 12/12/2020
5 /5
★★★★★
Great products arrived on time
User icon
Acquirente Verificato
purchased on 11/12/2020
Translated review
5 /5
★★★★★
No problem. good service
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Very well packed and protected. Everything is in order. I recommend
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Very good site. Order perfect and delivered on time. A great choice for modelling lovers. I recommend
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Very good fast delivery
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Order placed on Monday evening 301120, processed and dispatched on 31220. Delivery by mondial relais on 101220 picked up on 111220. 3 days to process the order and prepare the shipment is largely satisfactory for a pre-Christmas period when potentially there may be more orders to manage, especially since all the paint cans were well packed with protective bubble wrap, so there was no possibility of them bumping into each other. The only minor disappointment is that I could have collected my parcel a day earlier, but I didn't receive any SMS or e-mail notification informing me of the parcel's arrival at the relay point. I don't think this problem comes from 1001maquettes but rather from mondial relais, so I'll leave the 5 stars. So remember to check the parcel tracking on the mondial relais website in case you too don't receive any notification. Correction: I received the e-mail from 1001maquettes informing me of the arrival of my parcel at the relay point after I had already collected my order and 24 hours after the real moment of availability of the parcel in the relay point. I think this delay must be due to the inertia of the procedure that mondial relais sends the notification to 1001maquettes who then contacts us again. I'll leave you to it, I've got a make-up.
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Serious store Fast delivery No hesitation
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Serious and competent site
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Super fast and well packaged!!! Thanks a lot !!!!
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Very good site . I can't judge the article because it's for a gift.
User icon
Acheteur Vérifié
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Placed an order and then my problems started! Had no order confirmation just payment details upon further investigation the website came up as a scam! Sent an enquiry to them and asked them to cancel my order and also enquired as to what was wrong with their website unfortunately this resulted in several rude emails from them refusing to cancel my order and not once explaining what was wrong with their website.However my order did arrive and sadly not the best quality! I would recommend shop around for your models and avoid these people.
User icon
Verified Buyer
purchased on 11/12/2020
5 /5
★★★★★
Thanks did take a little long but I even got a little more than what I ordered
User icon
Geverifieerde Koper
purchased on 11/12/2020
Translated review
5 /5
★★★★★
After several shipments I have to say 100% reliable. Good communication and very good website. If a product is not in stock they say so unlike other modeling companies. Thanks for everything and I hope to continue shopping with you. A
User icon
Comprador Verificado
purchased on 11/12/2020
Translated review
5 /5
★★★★★
Thank you to 1001 model kits for the Supermarine S6 seaplane kit I ordered. Every thing came as described and was delivered safely by Hermes. I will look forward to building this kit as I have not built one of these before. Thanks to all concerned for a great service.
User icon
Verified Buyer
purchased on 10/12/2020
5 /5
★★★★★
Have ordered twice with this company. Awaiting the second order now. First time of ordering from out of England. First order arrived well packaged and in good time. Will definitely use them again.
User icon
Verified Buyer
purchased on 10/12/2020
5 /5
★★★★★
Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.
User icon
Verified Buyer
purchased on 10/12/2020