Reviews 1001hobbies

Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.

I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.

I paid for a fast delivery It arrived almost one month later.

The delivery took far too long. In addition to the postage, we also had to pay CHF 30 for delivery.

Problem in the shopping cart to obtain special prices and code entry plus free delivery

I'm still waiting for an order placed on January 31st, i.e. 4 weeks ago. I have no information on this order except on my account where the order is noted as awaiting delivery.

Extremely disappointed! I do not recommend this seller. The mock-ups were OK, but there was a 20-day delay with no information. I had to call again to finally learn that 1 can of paint was missing at 2 € which stopped an order of more than 250 €. In 3 weeks, no one was able to contact me to find a replacement! The icing on the cake was that some paints dried in their mini bottles. Not much from Pro!!! The good thing is that I looked elsewhere and found the same products.

Unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.

Your devilry time mostly late your devilry time mostly late. and no update

Your devilry time mostly late your devilry time mostly late. and no update

Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of

It's a shame that taxes and shipping costs are more important than the items ordered.

I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie

Delivery times not respected too much attention

Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.

Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.

Great prices on what I ordered but I… Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I’m still waiting for my order. Shipping costs are too high for this long of a wait.

10 days to prepare the order for… 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.

Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde

10 days to prepare the order for... 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.

Order placed on February 12 and still no dispatch notice. Very slow order preparation even though the products were in stock. I give 2 stars because there are a lot of references on this site. But when you charge for delivery at this rate and more than 10 days later you still have nothing at home for no apparent reason, it's a shame.

Quick receipt of the parcel but an ordered reference is missing. Domm

Great prices on what I ordered but I... Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I'm still waiting for my order. Shipping costs are too high for this long of a wait.

Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r

Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday

Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.

Stale parcel at reception Potential loss of parts

The delivery time is not respected.

Unfortunately damaged could be repaired by gluing so that it is not noticeable

The photo etch looks fantastic four stars is bacause there was no instruction sheet

Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.

A model was open inside the co

Although the goods were in stock, exactly 14 days passed between order/payment and delivery. That could be improved! However, the contents of the delivery were ok.

Ordered from the UK site unfortunately this company doesn't have a UK shop, didn't inform me of this when I ordered. ��45 of customs fees charged on top! 1001 model kits needs to be more upfront and inform customers of this before they place an o

No problems on the product sold but used to with other shopping platforms delivery time too long given also the cost of shipping.

The company itself is fine. The courier service however is abysmal. I realise that this is supposed to be a review of 1001, however if they choose to give business to a delivery company that is frankly unfit for purpose then they are themselves guilty by association. That's how easy it is to have your own reputation ruined.

Delivery too long...

The delivery time Actually everything is fine except the delivery time If you have to wait 3 4 or even 5 weeks for your order it is very annoying That should be much faster So your logistics organization can be improved With kind regards

I had to wait a month and a half for the parts...maybe it's not your fault but I didn't fit in!

I have received emails about my order in English French and Dutch That in itself is not a problem but I can imagine that this may be problematic for other customers who do not speak their languages as well Thank you for your reaction to my review perhaps I will get my original message across if I respond in English To be clear I do not have any issue with my order being delayed I understand that considering the current situation with Covid Brexit and the weather a delay was inevitable My 'issue' is more like a suggestion: I received several correspondence items regarding my order in several different languages: Dutch English and French That in itself is not a problem (at least to me) but I'd like to point out that this may be a problem to people who are less comfortable with languages and that handling correspondence like this may come across as less reliable