/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga
Verified Buyer
purchased on 25/10/2020
1
/5
★☆☆☆☆
More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag
Acheteur Vérifié
purchased on 24/10/2020
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1
/5
★☆☆☆☆
Fast delivery payment of 20euros delivery within one week
Acheteur Vérifié
purchased on 24/10/2020
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1
/5
★☆☆☆☆
I have not received the product yet...
Comprador Verificado
purchased on 22/10/2020
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1
/5
★☆☆☆☆
Not even worth a star! Wrong article and still takes forever to be shipped! Never again !
Verifizierter Käufer
purchased on 21/10/2020
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1
/5
★☆☆☆☆
Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op �in behandeling�. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Verified Buyer
purchased on 21/10/2020
1
/5
★☆☆☆☆
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op ‘in behandeling’. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Verified Buyer
purchased on 21/10/2020
Answer from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
1
/5
★☆☆☆☆
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op 'in behandeling'. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Acheteur Vérifié
purchased on 21/10/2020
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Answer from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
1
/5
★☆☆☆☆
Order placed on october 2nd received on the 19th for a simple decal that should have been in stock unworthy of our ep
Acheteur Vérifié
purchased on 20/10/2020
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1
/5
★☆☆☆☆
I have not received the product that… I have not received the product that was shipped over a month ago.
Verified Buyer
purchased on 16/10/2020
Answer from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
1
/5
★☆☆☆☆
I have not received the product that... I have not received the product that was shipped over a month ago.
Acheteur Vérifié
purchased on 16/10/2020
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Answer from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
1
/5
★☆☆☆☆
Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again Thank you for a very good purchasing experience
Verified Buyer
purchased on 15/10/2020
1
/5
★☆☆☆☆
Product not delivered
Acheteur Vérifié
purchased on 15/10/2020
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1
/5
★☆☆☆☆
This antenna is not available in the US so I ordered it from another country. Took me 10 minutes to replace. Beats having to send your radio in to replace the antenna for a simple repair.
Verified Buyer
purchased on 14/10/2020
1
/5
★☆☆☆☆
Fast delivery with delivery updated rings quality warned excellent.
Verified Buyer
purchased on 14/10/2020
1
/5
★☆☆☆☆
Product delivered not in conformity and not complete. I ordered a 6mm diameter spreader bar and received a 5mm one. In addition, an allen key must be supplied and it wasn't ready.
Acheteur Vérifié
purchased on 14/10/2020
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1
/5
★☆☆☆☆
My order didn't arrive on time, even after a telephone conversation, the deadline I was given didn't correspond. What's more, I ordered subjects that were painted in the photos, whereas in the box they were to be PAINTED. I reported this by phone and the person I spoke to told me that she would give me a credit of 700 euros.
Acheteur Vérifié
purchased on 13/10/2020
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1
/5
★☆☆☆☆
Wrong scale / size sent Simple. They sent the wrong size/scale of tank track, and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week, - October 8th, 2020
Acheteur Vérifié
purchased on 12/10/2020
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1
/5
★☆☆☆☆
Worst excuse of a model I���ve ever seen None of the parts fit properly without major Cutting, scrapping etc. Normal Testors model would not work on what ever material was used on this mold. Canopy did not fit at all Nev
Verified Buyer
purchased on 12/10/2020
1
/5
★☆☆☆☆
Wrong scale / size sent Simple. They sent the wrong size/scale of tank track, and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week, - October 8th, 2020
Verified Buyer
purchased on 12/10/2020
1
/5
★☆☆☆☆
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
Acheteur Vérifié
purchased on 11/10/2020
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Answer from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
1
/5
★☆☆☆☆
This is not at all the item I ordered! The parcel arrived folded into a ball in the letterbox.
Acheteur Vérifié
purchased on 11/10/2020
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1
/5
★☆☆☆☆
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
Verified Buyer
purchased on 11/10/2020
Answer from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
1
/5
★☆☆☆☆
Order done and paid but hear nothing more
Geverifieerde Koper
purchased on 11/10/2020
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1
/5
★☆☆☆☆
Good service. Great products
Verified Buyer
purchased on 10/10/2020
1
/5
★☆☆☆☆
I love the way you treated me great customer service
Verified Buyer
purchased on 10/10/2020
1
/5
★☆☆☆☆
I have not received my order
Comprador Verificado
purchased on 10/10/2020
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1
/5
★☆☆☆☆
The package was not sent as a gift as requested and was not marked as a gift with contents of no commercial value. The recipient in Israel must pay customs and fees. please forward to the sender.
Verifizierter Käufer
purchased on 09/10/2020
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1
/5
★☆☆☆☆
I mistakenly made a scaling error on some parts that I sent back without anything happening despite reminders. When you register my credit, the bill will go up by itself. For the moment I don't find you very efficient.
Acheteur Vérifié
purchased on 09/10/2020
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1
/5
★☆☆☆☆
I mistakenly made a scaling error on some parts that I sent back without anything happening despite reminders. When you register my credit, the bill will go up by itself. For the moment I don't find you very efficient.
Acheteur Vérifié
purchased on 09/10/2020
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