/5
★★★★☆
based on 37386 reviews published
★★★★☆
based on 37386 reviews published
Latest positive customer reviews
5
/5
★★★★★
No problem. good service
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Very well packed and protected. Everything is in order. I recommend
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Very good site. Order perfect and delivered on time. A great choice for modelling lovers. I recommend
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Very good fast delivery
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Order placed on Monday evening 301120, processed and dispatched on 31220. Delivery by mondial relais on 101220 picked up on 111220. 3 days to process the order and prepare the shipment is largely satisfactory for a pre-Christmas period when potentially there may be more orders to manage, especially since all the paint cans were well packed with protective bubble wrap, so there was no possibility of them bumping into each other. The only minor disappointment is that I could have collected my parcel a day earlier, but I didn't receive any SMS or e-mail notification informing me of the parcel's arrival at the relay point. I don't think this problem comes from 1001maquettes but rather from mondial relais, so I'll leave the 5 stars. So remember to check the parcel tracking on the mondial relais website in case you too don't receive any notification. Correction: I received the e-mail from 1001maquettes informing me of the arrival of my parcel at the relay point after I had already collected my order and 24 hours after the real moment of availability of the parcel in the relay point. I think this delay must be due to the inertia of the procedure that mondial relais sends the notification to 1001maquettes who then contacts us again. I'll leave you to it, I've got a make-up.
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Serious store Fast delivery No hesitation
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Serious and competent site
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Super fast and well packaged!!! Thanks a lot !!!!
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Very good site . I can't judge the article because it's for a gift.
Acheteur Vérifié
purchased on 11/12/2020
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5
/5
★★★★★
Thanks did take a little long but I even got a little more than what I ordered
Geverifieerde Koper
purchased on 11/12/2020
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5
/5
★★★★★
After several shipments I have to say 100% reliable. Good communication and very good website. If a product is not in stock they say so unlike other modeling companies. Thanks for everything and I hope to continue shopping with you. A
Comprador Verificado
purchased on 11/12/2020
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5
/5
★★★★★
Thank you to 1001 model kits for the Supermarine S6 seaplane kit I ordered. Every thing came as described and was delivered safely by Hermes. I will look forward to building this kit as I have not built one of these before. Thanks to all concerned for a great service.
Verified Buyer
purchased on 10/12/2020
5
/5
★★★★★
Have ordered twice with this company. Awaiting the second order now. First time of ordering from out of England. First order arrived well packaged and in good time. Will definitely use them again.
Verified Buyer
purchased on 10/12/2020
5
/5
★★★★★
Good to deal with
Verified Buyer
purchased on 10/12/2020
5
/5
★★★★★
Everything as ordered and on time.
Acquirente Verificato
purchased on 10/12/2020
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5
/5
★★★★★
Fast and careful delivery
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Very good order quickly shipped and a lot of ch
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
I am very satisfied. Fast and careful delivery
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Competitive price and on-time delivery
Acheteur Vérifié
purchased on 10/12/2020
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4
/5
★★★★☆
I'd like to come back to my previous negative review. The after-sales service contacted me on 2 occasions to try and find a solution with their supplier for the missing parts. I appreciate this commercial approach and hope that it will help me to find a solution.
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Neat packaging and very fast shipping. This product lives up to my expectations. The quality is spot on.
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
No problems at all. Delivery on time
Acheteur Vérifié
purchased on 10/12/2020
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5
/5
★★★★★
Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.
Verified Buyer
purchased on 10/12/2020
4
/5
★★★★☆
My second order with 1001 and also this time arrived well Clear site good contact via email There is nothing wrong with that The order on the other hand has taken 18 days Probably to not have to build large stocks to have they do not have everything in stock This long delivery time was not clear to me Now I know this I can take it into account
Geverifieerde Koper
purchased on 10/12/2020
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5
/5
★★★★★
Everything went well. Thank you very much.
Verifizierter Käufer
purchased on 10/12/2020
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4
/5
★★★★☆
The postal service is very, very slow and prices can be improved.
Comprador Verificado
purchased on 10/12/2020
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5
/5
★★★★★
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
Acheteur Vérifié
purchased on 09/12/2020
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