★★★★☆
based on 38226 reviews published
Latest neutral customer reviews
The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper
The promised shipping costs that are NOT charged for an order over 69 euros are still charged to me already twice.
Satisfactory packaging but almost 1 month for an order of 6 pots of paint! No information on progress except when I contacted the site by e-mail (quick response but no estimated time). No word of apology ... nothing It's a shame because my 1st order was perfect. In short, the paint I ordered 1 week before the containment to keep me busy was received a few days before the containment.
Hello, I have asked twice because in my order I have not received my suspension kit for Ducati Panigale and still no answer. Mr BOU
One package arrived broken
Poor logistics completely outdated website ergonomics non-existent customer service
Delays too long to take charge of the order by the salesman and delays too long to take charge of the parcel by colissimo the expenses of delivery are for 48h and not 1 semai
Package delivered on timebut packaging crushed and model case
The choice is great but delivery takes too long (2 months).
2 orders placed at the same time over 15 days ago... one is still being prepared... not nor
The site is not always well designed. You can't refine your search properly. It's complicated when you want something specific.
Insufficient packaging broken box fortunately it did not touch the model
It took almost a month from the time the order was placed to two emails sent to 1001 hobbies before customer service contacted the supplier. Result: the gift has arrived tr
Item corresponds well to the order. Perfect packaging. The fault: order placed on Nov. 4, 2020 and card payment immediately debited but package reported gone a week later !!!!!!! Usually payment is made when the goods leave, for reasons of security.
Satisfactory order but rather long delivery by colissimo it is perhaps due to the current situation
1 part missing, blocking the entire order........
I have been sent a bottle of used wash enamel.
One of the boxes was missing a figure (puppet) Otherwise it looked good
Delivery too slow Very high charges
Disappointed by the packaging. Package arrived very damaged. Box also damaged. Fortunately the model was not damaged in any way. I doubt I'll be recommending you if the parcels aren't better protected. First try plut
Product complies with my request and delivered on time = very good 55 catastrophic delivery attributable to Colissimo (cardboard folded in half to fit in my mailbox so model twisted) = 0 5 the balance sheet done
Very slow to deliver. two items in first order only one arrived. emailed enquiry to status was asked for a photo of the delivery i supplied that and they went home for the weekend
I still haven't received my parcel because apparently only my town is on the parcel and my street and number are missing. Disappointing for the delay and this oversight knowing that I paid a shipment for all to be well done on behalf of 1001 ma
Despite my patience, it's very DIFFICULT to make the circus CORRECTLY...! A simple tube of glue doesn't do the job, so I had to use a glue gun to make some of the assemblies. What's more, the photo doesn't correspond to what's in the box - no poles, no strings, etc. In fact, I made the tent (in the photos) to my own taste, but it's not finished.
Slow delivery. My order was ""ready for dispatch"" for three days and I had to chase it.
Good for taking into account the package and delivery but not great for the address of the relay point.... I ask to be delivered in Champagnole and my parcel arrives in Poligny 20 km further on.
I think I'm a pretty good customer and yet you regularly send me a €5 discount voucher !!!!! for purchases over €50. Sorry, I order at my own pace, i.e. approx. 25€ per order, but nearly 2 times a month, as I have other purchases to make.
Corresponding model but only 4 colors for the paint and it is water-based paint as for the children's decorations so very limited in quality I had to recommend the paint on the side additional expense of more than 25 euros it was not the goal I had seen the model cheaper elsewhere but I took it because there was glue and paint.
This site is one of the most expensive should lower the rates a little
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
Very fast service highly recomended.
Sanitary crisis ok but after 2 weeks parcel shipped but not delivered
The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything
One of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.
I give you a 2 star rating because some parts are missing to make the tube we ordered.
Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord