Reviews 1001hobbies

Delivery times very, too important. On an order placed at the beginning of December, no news as of today, January 20. Email remained without the slightest response. Very upset, I will report to PayPal and alert consumer services!!!!

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They have not delivered the product

The stock is not real, more than two weeks delay in delivery and impossible to contact the seller

We are still missing a package to this day, very disappointed, first and last time for us

Order placed at the beginning of December. Received in January. Out of 3 models ordered, only 2 have been received to date, one of which is a duplicate. One model is still missing and no response has been received since my complaint email.

About a month to receive the item... Given the delays, I want a refund... the item arrives and it's in the wrong scale! I can't understand if it's my fault or yours!!! I will no longer use this e-commerce!

I paid 12.99€ for express delivery and my package was sent standard and arrived a week later than expected, I will never order from this site again.

Good service

Package delayed for weeks. As a result, not received in time for Christmas. I have to resend it at my expense to my nephew in the province. And I won't see his face when opening the gift. Deceptive site that made me believe the game was in stock but apparently not. Very disappointed.

Delivery too long

The package arrived late and very damaged, and they still haven’t responded to my complaint or provided a solution

True came damaged. Despite paying 4 euros for double packaging, there was nothing to see and it was simply stuffed into a box that was too small. An absolute disgrace! I will definitely not order anything here again.

The package arrived well wrapped and packaged. But it said that the delivery date of the package was 29/12 and I received it on 05/01. I also tried to contact the company to see if there was any issue with the shipment and I did not get any response. And the package tracking service was not working. I will not place an order with this company again.

The product does not match what was advertised

To date. I have not received my complete order (2 items instead of three - of the same reference) Compare the delivery note and invoice... And it has been more than a month since I placed the order...

The goods are still not here after 4 weeks of waiting.

The delivery times announced at the time of the order are not respected, it is more than unpleasant at Christmas

The package took longer than reported, resulting in someone not having their gift at a family party. This can be somewhat understood, but when I notice upon picking up the package that one of the ordered items is broken (email with proof to follow), it becomes much harder for me to accept. All ordered items were sent together in one large box, with the fragile items packed together in the box with the heavy items and without any protection in the box, such as paper filling or similar, to minimize the shaking of the items. Result = fragile item broken. Please either package the items (or at least the fragile items) separately or ensure more protection in the box because if someone has already paid a euro, it should be in order... especially when you have to give someone who is waiting for their gift a broken gift...

Hello, I paid 14 euros to have it within 24 hours, ordered on Tuesday for Friday, but I only received it on Monday.

I still haven't received my package, it's starting to take a very long time. No respect for deadlines and no information. Jean-marc ROUZAUD.

I am not satisfied because the order has been delayed, it has not arrived on time and the tracking only says shipped and I don't know anything more about where it is or when it will arrive, I would like a little more information.

I am contacting you very upset and nervous to inform you that my order DTGIZPJFS has arrived in poor condition, the figure arrived broken. I unpacked it carefully and when I took it out of its plastic, I found this: The sword broken in two places and the lock of one of the braids also. I expect your commitment and a solution as soon as possible since the figure is very expensive and this has never happened to me. Please.

I received the package well after the expected date. I had to buy another model to have a gift for the person under the tree. You never replied to my email! So I will not order from you again.

Item sent 2 and a half months later than my initial order, while I had requested a refund... The item arrived in a large box, no protection. One corner of the game box is completely crushed.... I do not want this damaged box, but once again customer service is absent................. I am still waiting for the refund of my fourth item, which has never been in stock for almost 3 months..... Huge scam, do not order from them!!!

Delivery took much longer than expected. The item seemed to be in stock on the website but after ordering it turned out that it had to be ordered from the supplier. Ordered on December 9, and now on January 1 the message that it will be in Budbee tomorrow. We'll see.

Terrible. They never respond to emails, the product was available at the time of purchase but then they didn't ship it on time. They shipped the product after a month. Fortunately, I received a refund from PayPal.

Very bad

Very disappointed, after having taken the supplement for more secure packaging. The package arrived poorly packed and broken

Well damaged, before receipt, customer service ignored my complaint. Really disappointed.

I asked to cancel the order and my request was not attended to. They sent me the product and give me the option to return it at my own shipping cost. It seems very unprofessional to me.

Very poor quality packaging...

Rating: 1/5 Opinion: NOTHING HAS ARRIVED AND ABOVE ALL THERE IS NO TRACE OF THE ORDER AND I DON'T EVEN KNOW WHO TO TURN TO ZERO OUT OF FIVE

Complete scam. Car without bodywork

I still haven't received my order and they don't give me answers.

My order has not arrived yet, big disappointment!

Fatal, it says the order is delivered and it's a lie! They don't tell me where I can find it, what a disappointment.

Still no package

It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!

I put a star because it doesn't allow me to put any. Customer service is terrible.