Reviews 1001hobbies

The order was received. One month later

Delivery dates not as specified. No information on enlargement or new delivery date.

The delivery reached us two months after the announced date!

When you don't need the order right away, it's okay. It does take a tremendously long time for everything to arrive. Be patient.

An item did not arrive complete. After complaining by e-mail, I received a reply that my request would be processed, but still no solution...

So when we do not have the items in stock they do not mark that they are in stock Result 2 months to have my complete order is not normal.

Delay too long

Took a long time to prepare the order, even though the products were supposedly in stock. Delivery took far too long, arriving far too late after a birthday. And it was impossible to contact customer service by phone.

No decal sheets in the box. Despite my calls and messages, no news of a shipment of the missing plate, an exchange or a return. I'm furious.

Very small plate does not correspond to the description Disappointed

I actually never received the product. I received an empty envelope. I reached out a couple of different ways but didn't get any response back until I went directly to the website. When I did get through, the responses were very fast and I was refunded quickly. So poor choice of shipping packaging, and some delay in getting through but once that happened, the problem was resolved quickly.

The order was perfect, well protected and exactly as advertised. The problem is the time that the website indicates for shipping. In my case the shipment arrived two weeks later than expected.

Hello. Order placed on January 17 and received on February 7 at a relay point 16 km from my home.

The delivery time was too long, from December 17 (order) to January 14 (delivery).

The site is correct research feasible great choice but for paintings HUMBROL problem of availability even in the event of delivery "missed" because 2 pots HU030 not included at the time of delivery in spite of validated order and carried out payment and the worst without explanation (intact packing however then?).

DELIVERY TIME

Poor packaging method, there is little material inside the shipping package, items rub against each other during the journey, and packaging can be ruined.

Took an awfully long time,had already given up hope that it would be delivered at all....

As usual, the products "available" are not and must be ordered from the supplier. So the delay was too long for me.

As ordered except for delivery time. Indicated available on the site but 2 weeks for delivery

More than 3 weeks to receive the order that was marked available on the site seems a long time. Otherwise R.A.S.

Despite an initial misunderstanding on my part about the item being "available" rather than " in stock" (be careful), the product arrived without undue delay, given its original provenance (US). Arrived well packaged. Satisfied.

Improve the legibility of items available on the site to avoid long delivery times. Otherwise, overall, nothing to complain about on delivery.

The product is made of plastic and the return is not free of charge.

Took so long. Not much communication did not respond to emails

Given the delivery time and price, I'd rather order directly from the supplier....

My ordered product (model airplane) was shipped from France, so obviously a longer delivery time. Was not really a problem for me.

Very long delivery times

Delivery too late

The product is very good, the only complaint I have is that it took much longer to arrive than what it said on the website at the time of purchase. If they improve the delivery it will be perfect. Thank you

The items purchased were marked as "available", which made me prefer them ( while costing more than elsewhere ) over other sites where they would be "available to order" ( at a lower price.) Once ordered and paid for I then learned that before they would be shipped they would have to be ordered from the supplier, which extended the time. Had I known that the packages were not immediately fisponable I would have ordered elsewhere and spent less.

I bought brass rods because I wanted them to be straight. They were sent in an envelope that was folded a little to fit in the letterbox.... You could have used rigid packaging...

Ordered product (mid January) when the site indicated it was in stock, then got email saying it was not deliverable and cancelled the order with money back, however the product was shipped last week anyway and they do not respond to email.

First order on this site on January 8 and delivered on February 3 because on this site the mention available means at the supplier but is not mentioned which is misleading because according to 1001 hobbies that means at the supplier but that I knew after placing order moreover no time was mentioned in the exchanges by mall therefore I had to raise 3 times to have a date of arrival of the product on the other hand I always had an answer to my reminders but I do not think of recommending on this site.

Problem with delivery

As I've already written to you, it would be good if the labels on the jars didn't obscure the reference number. What's more, your paints are overpriced compared with other claims for the same brand and manufacturer.

Medium

Fine, only delivery takes several days (week). You think you are ordering on a Dutch site but it turns out it has to come from France.

Shipping lumga

The contents of the parcel were not sufficiently protected against shocks. I received a broken bottle, probably during transit by the delivery service.