★★★★☆
based on 38231 reviews published
Latest positive customer reviews
The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
Very good shipping and very good tracking. Gladly again on occasion.
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
A very smooth transaction A very smooth transaction, good and trustfull information and communication. Delivered as was promissed.
The service is prompt and the parts I… The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
Very good telephone reception very well informed shipment r
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
A very smooth transaction A very smooth transaction, good and trustful information and communication. Delivered as was promissed.
Excellent - everything went very smoothly I highly recommend it
The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
The only downside is the high cost of postage for small volumes.
Excellent customer service. I recommend without hesitation
Very good model for young beginner (dewoitine d52)
Perfect fast efficient great choice balances a bit the sadness to see classic stores disappear
Comprehensive online catalog Fast order and delivery tracking
Very serious store Thanks to the whole team Amitiés P
All as expected correct delivery time right material and catalogedottimo
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
Great service Great service . Very good communication. Will use them again
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
Great service Great service . Very good communication. Will use them again
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
I am completely satisfied
Fast and perfect condition
Nothing to say except fast and efficient.
For paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.
Very comfortable and good service
Order placed on Monday afternoon and received on Friday with collisimo 48h so acceptable. Model as described, perfect for a first model.
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Received everything perfectly
Great service and value great service and value
Fast delivery, perfect product!
Just perfect, thanks to the whole team.
Great service and value great service and value
Good advice and fast delivery. Very good
My order was well packaged and... My order was well packaged and delivered quickly. I was kept well informed on the progress of my order by email. I would use this company again and I will be recommending it to family and friends.