★★★★☆
based on 37919 reviews published
Latest positive customer reviews
This was the only online hobby store where I could find HGW scale seat belts. (That's not to say there may be others.) I placed my order thinking that the store was in the United States. It was only after the three weeks it took for the items to arrive that I realized the online store is located in Europe. Otherwise a successful online purchase.
I had an order shipped to the US an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
Responsible company with great respect for the customer
Uncomplicated ordering process, fast delivery. Payment processing with PayPal very simple.
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
I had an order shipped to the US I had an order shipped to the US, an expensive kit. It arrived damaged in shipment but after I contacted 1001 Models, they made it right. A pleasure to deal with...consider me a loyal customer- would recommend to all.
Super as ordered site a bit messy but you can still find what you need
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
Perfectly compliant and prompt. Thank you for your professionalism.
Nothing to complain about, just a small problem with the packaging of the order. A bubble-wrap envelope with 8 cans of paint inside... it's a miracle they weren't crushed or damaged.
Arrived on the dot..'All as ordered' Arrived on the dot..All as ordered. A fast service and an attentive one.
Why does it take 10 days from the time of my order (30 July) for you to pull two small sheets of decals from your stocks put them in an envelope and mail them? Why did you not forward to me the tracking number of my order as you said you would do? Why did you omit CALIFORNIA from my address that I gave you? Why did you include my postal code mixed in with a bunch of other numbers making it very difficult to know where the package was going? This probably explains why it took another 16 days from the time you put the package in the mail to the time I received it yesterday (25 Aug)
Everything went well no worries
Good order
I ordered an item and received it damaged. Sent pictures and still have to return the item to France. No names given of who to contact only Customer Service Dept.! The item was not that much money but I did ask for a refund. The item was a vacuum formed canopy that is easily crushed and was sent in an envelope! Should have been in a box. Not a good experience. Ken
RAS on delivery
Prompt delivery products in good condition
The price, delivery and quality are impeccable. I recommend
Order conformed Delivery on time
No problem for the delivery even received in advance of schedule order arrived in good condition thank you be
GOOD SHIPPING . Great model !
Fast delivery. Small misunderstanding about an unavailable product replaced by another but then available again. Incomprehension quickly cleared up after exchanging emails to clarify the situation.
Great service the material arrived quickly and well packed. I will definitely get more pieces. The prices are also good. Hello and good day to all.
Fast and problem-free service, 100 % recommendable.
Quick and convenient to receive
Parcel delivery very good if i need i'll send again to 1001 maquette
Very good paintwork for aerogravure
Superb model... Despite a rather long delivery time... But it was worth the wait
Order processing in order. Everything is o
Compliant products. Very good delivery tracking
Very good product and good service and they comply with the order of arrival of the order.
Excellent and friendly very serious I recommend
Tout tre bien re bon service
Very fast service and excellent product quality
Perfect! Fast delivery times, protective packaging
Top quality at fair prices. Fast shipping and great communication. What more could you want?
Perfect, nothing to complain about
5 stars : Excellent - everything went very well I highly recommend it
Perfect for packaging and products i should have ordered more but the delivery time was quite long fortunately good product
Very fast delivery