/5
★★★★☆
based on 36830 reviews published
★★★★☆
based on 36830 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Problem in the shopping cart to obtain special prices and code entry plus free delivery
Acheteur Vérifié
purchased on 28/02/2021
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3
/5
★★★☆☆
I'm still waiting for an order placed on January 31st, i.e. 4 weeks ago. I have no information on this order except on my account where the order is noted as awaiting delivery.
Acheteur Vérifié
purchased on 28/02/2021
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2
/5
★★☆☆☆
Extremely disappointed! I do not recommend this seller. The mock-ups were OK, but there was a 20-day delay with no information. I had to call again to finally learn that 1 can of paint was missing at 2 € which stopped an order of more than 250 €. In 3 weeks, no one was able to contact me to find a replacement! The icing on the cake was that some paints dried in their mini bottles. Not much from Pro!!! The good thing is that I looked elsewhere and found the same products.
Acheteur Vérifié
purchased on 27/02/2021
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2
/5
★★☆☆☆
Unfortunately i have had two negative experiences with this store. the first with raf field huts, one of which arrived very damaged. the second very recently with a small russian ww2 fighter in the box of which there is no decal board. i am a gold buyer on ebay and therefore not a bad lay but bad luck has struck twice at the same place.
Acheteur Vérifié
purchased on 26/02/2021
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3
/5
★★★☆☆
Your devilry time mostly late your devilry time mostly late. and no update
Verified Buyer
purchased on 25/02/2021
Answer from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
3
/5
★★★☆☆
Your devilry time mostly late your devilry time mostly late. and no update
Acheteur Vérifié
purchased on 25/02/2021
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Answer from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
3
/5
★★★☆☆
Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of
Acheteur Vérifié
purchased on 25/02/2021
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2
/5
★★☆☆☆
It's a shame that taxes and shipping costs are more important than the items ordered.
Acheteur Vérifié
purchased on 24/02/2021
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3
/5
★★★☆☆
I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie
Acheteur Vérifié
purchased on 24/02/2021
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3
/5
★★★☆☆
Delivery times not respected too much attention
Acheteur Vérifié
purchased on 24/02/2021
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2
/5
★★☆☆☆
Dissatisfied with the shipping time. I chose this site because it was specified that I could receive my order on Thursday. The order was dispatched on Friday (despite my Tuesday e-mail) and I was only able to pick it up on Monday. As a result, my nephew got a voucher for a home-made model for his birthday.
Acheteur Vérifié
purchased on 24/02/2021
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3
/5
★★★☆☆
Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.
Acquirente Verificato
purchased on 22/02/2021
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2
/5
★★☆☆☆
Great prices on what I ordered but I… Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I’m still waiting for my order. Shipping costs are too high for this long of a wait.
Verified Buyer
purchased on 22/02/2021
Answer from 1001hobbies
Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
2
/5
★★☆☆☆
10 days to prepare the order for… 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
Verified Buyer
purchased on 22/02/2021
Answer from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
2
/5
★★☆☆☆
Great item a very competitive price however there was a delay with the delivery as it came from outside the UK which I wasn���t aware of when I ordered and it was held by the couriers as there was missing paperwork which they had to wait for this was a copy of the invoice which when I received the delivery was in a open clear document pocket taped on the outside of the parcel this had all my personal details and some bank details on the document that could be accessed by anyone that chose to do so I can���t say I am very impressed with this so I will be thinking hard and long before I orde
Verified Buyer
purchased on 22/02/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
10 days to prepare the order for... 10 days to prepare the order for shipping! This really is not professional, whatever the excuse.
Acheteur Vérifié
purchased on 22/02/2021
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Answer from 1001hobbies
Hello Yannick, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
2
/5
★★☆☆☆
Order placed on February 12 and still no dispatch notice. Very slow order preparation even though the products were in stock. I give 2 stars because there are a lot of references on this site. But when you charge for delivery at this rate and more than 10 days later you still have nothing at home for no apparent reason, it's a shame.
Acheteur Vérifié
purchased on 22/02/2021
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3
/5
★★★☆☆
Quick receipt of the parcel but an ordered reference is missing. Domm
Acheteur Vérifié
purchased on 22/02/2021
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2
/5
★★☆☆☆
Great prices on what I ordered but I... Great prices on what I ordered but I ordered the items on 31January 21 and as of today 22Febuary 21 I'm still waiting for my order. Shipping costs are too high for this long of a wait.
Acheteur Vérifié
purchased on 22/02/2021
Translated review
Answer from 1001hobbies
Hello Steven, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
3
/5
★★★☆☆
Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r
Acheteur Vérifié
purchased on 22/02/2021
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3
/5
★★★☆☆
Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday
Geverifieerde Koper
purchased on 21/02/2021
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3
/5
★★★☆☆
Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.
Acheteur Vérifié
purchased on 21/02/2021
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2
/5
★★☆☆☆
Stale parcel at reception Potential loss of parts
Acheteur Vérifié
purchased on 21/02/2021
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3
/5
★★★☆☆
The delivery time is not respected.
Acheteur Vérifié
purchased on 20/02/2021
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3
/5
★★★☆☆
Unfortunately damaged could be repaired by gluing so that it is not noticeable
Verifizierter Käufer
purchased on 19/02/2021
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2
/5
★★☆☆☆
The photo etch looks fantastic four stars is bacause there was no instruction sheet
Verified Buyer
purchased on 18/02/2021
3
/5
★★★☆☆
Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.
Acheteur Vérifié
purchased on 18/02/2021
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2
/5
★★☆☆☆
A model was open inside the co
Acheteur Vérifié
purchased on 18/02/2021
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3
/5
★★★☆☆
Although the goods were in stock, exactly 14 days passed between order/payment and delivery. That could be improved! However, the contents of the delivery were ok.
Verifizierter Käufer
purchased on 17/02/2021
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2
/5
★★☆☆☆
Ordered from the UK site unfortunately this company doesn't have a UK shop, didn't inform me of this when I ordered. ��45 of customs fees charged on top! 1001 model kits needs to be more upfront and inform customers of this before they place an o
Verified Buyer
purchased on 16/02/2021