/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Confirmed with credit card they have my… Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
Verified Buyer
purchased on 15/06/2020
1
/5
★☆☆☆☆
Confirmed with credit card they have my... Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
Acheteur Vérifié
purchased on 15/06/2020
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1
/5
★☆☆☆☆
Order placed and paid on May 21 June 15 not a message no delivery. On 2 comamdes it is the 2nd flop thank you. My advice: change profession. Patrick k
Acheteur Vérifié
purchased on 15/06/2020
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1
/5
★☆☆☆☆
Ordered 3 months ago and still haven't received anything. They replied to my first reminder e-mail, but I haven't heard from them in 1? months! Site to be avoided absolutely Request 308577 Order WNVBCMTRQ or 197726 according to your mail dated April of
Acheteur Vérifié
purchased on 15/06/2020
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1
/5
★☆☆☆☆
I ordered on May 27 still no news of the package almost 15 days ago I sent them an email to find out what they had and they replied that the supplier no longer had it in storage that within a week they would receive it and send it to me still nothing I send emails no response it does not send the package but on the other hand they know to be encai
Acheteur Vérifié
purchased on 14/06/2020
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1
/5
★☆☆☆☆
I ordered puzzle that is not delivered because the zip code was not quite correct at the delivery address Reported that directly to 1001 asking if they can send it to the correct delivery address with the correct zip code I never heard anything back but get continuous emails to review them Have lost my money though and still don't have a puzzle
Geverifieerde Koper
purchased on 13/06/2020
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1
/5
★☆☆☆☆
Far too expensive with the prices of the goods. Pure rip-off
Verifizierter Käufer
purchased on 12/06/2020
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1
/5
★☆☆☆☆
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
Acheteur Vérifié
purchased on 12/06/2020
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1
/5
★☆☆☆☆
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
Verifizierter Käufer
purchased on 11/06/2020
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1
/5
★☆☆☆☆
Wrong package and no return of my written complaint by may
Acheteur Vérifié
purchased on 11/06/2020
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1
/5
★☆☆☆☆
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
Comprador Verificado
purchased on 10/06/2020
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1
/5
★☆☆☆☆
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
Comprador Verificado
purchased on 10/06/2020
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1
/5
★☆☆☆☆
Delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
Verifizierter Käufer
purchased on 10/06/2020
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1
/5
★☆☆☆☆
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
Acquirente Verificato
purchased on 10/06/2020
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1
/5
★☆☆☆☆
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
Comprador Verificado
purchased on 09/06/2020
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1
/5
★☆☆☆☆
Na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
Acheteur Vérifié
purchased on 08/06/2020
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1
/5
★☆☆☆☆
Still haven't received my order
Acheteur Vérifié
purchased on 08/06/2020
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1
/5
★☆☆☆☆
The same as in other opinions the product is not bad but it arrived 1 month later than they told me when I paid for it and when I complained they sent me emails where they blatantly lied to me saying that the economic shipping can take 4 to 6 weeks when at no time did they say it. In fact, they gave me a delivery date between May 11 and 13 (I ordered it on April 25) and I received it on June 8. One can understand a slight delay due to the coronavirus but I have ordered many other things online and it has taken me a couple of days. If you are in a hurry NO C
Comprador Verificado
purchased on 08/06/2020
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1
/5
★☆☆☆☆
Na meerdere keren bellen geen gehoor
Verified Buyer
purchased on 08/06/2020
1
/5
★☆☆☆☆
Na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
Verified Buyer
purchased on 08/06/2020
1
/5
★☆☆☆☆
Order placed and paid for on March 31 As of May 8, they are no longer even responding to emails. They just made excuses and the package never turns out to have been delivered to colissimo. Made a complaint to the carabinieri They don't make a refund and only make excuses and then they don't even respond anymore They are just thieves !!!!
Acquirente Verificato
purchased on 08/06/2020
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1
/5
★☆☆☆☆
My experience with them is terrible, I placed an order paying the higher shipping costs to get the order for my partner's birthday and 3 weeks after the indicated date I still do not receive the order I send them an email and no one answers me no one gives me any solution. I feel completely deceived. I do not recommend it to
Comprador Verificado
purchased on 07/06/2020
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1
/5
★☆☆☆☆
One month after purchase and I'm still waiting for the order......
Comprador Verificado
purchased on 05/06/2020
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1
/5
★☆☆☆☆
I bought a model on April 25 and today, June 5, I still have not received my model. You have no shame every time I claim by mail you say that it is on its way. you don't even pick up the phone. Either the package arrives or you return the money.
Comprador Verificado
purchased on 05/06/2020
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1
/5
★☆☆☆☆
Scammer!!! Scammer!!!!! Scammer!!!!!!!!!!!!!!!!!!!!! Scam! Scame!!! Scame!!! Paid over £100 on 5 May until 5 Jun still no item, I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In £37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 05/06/2020
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1
/5
★☆☆☆☆
Scam! Scame!! Scame!!! Paid over �100 on 5 May until 5 Jun still no item I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In �37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Verified Buyer
purchased on 05/06/2020
1
/5
★☆☆☆☆
Scammer!!! Scammer!!!!! Scammer!!!!!!!!!!!!!!!!!!!!! Scam! Scame!! Scame!!! Paid over £100 on 5 May until 5 Jun still no item, I paid item was in stock them got a Voucher 37.98 Euro in Euro for tiem no in stock!!!! but i paid In £37.98 English pound!!!!!! They DID NOT DO REFUND MONEY!!!!!!!!! I thought was a UK company 1001models.co.uk and has it UK Customer phone Number so i placed order!!!! called Phone line but been cut off!!!!!!! i need refund back to my card NO Voucher!!!!! Totally a scammer company!!!!! Still no items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Verified Buyer
purchased on 05/06/2020
1
/5
★☆☆☆☆
Too slow to ship and prepare the package
Acquirente Verificato
purchased on 05/06/2020
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1
/5
★☆☆☆☆
Terrible aftercare service, I placed an order for an expensive model kit that arrived damaged, fair enough shipping is not their fault, however the box had been previously opened and repacked wrong, All three of there contact numbers do not work, sent multiple emails and when I finally got a reply they offered a 10% credit note, which won���t even cover the cost to repair or cover up the damage, since that email to which I replied to they have had no further contact with me nor given me the credit note. Unfortunate as the price was decent, and looking at other reviews I���m n
Verified Buyer
purchased on 04/06/2020
1
/5
★☆☆☆☆
Hello The ad indicated a SD.KFZ. 25110 Ausf.C (beige and green color) and I received a SD.KFZ 2519 Ausf.C (gray color). I'm disappointed because on the invoice it says 25110. I think the seller lacks seriousness in his ad and could warn me, it's the least polite thing to do.
Acheteur Vérifié
purchased on 04/06/2020
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