/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.
Verified Buyer
purchased on 07/02/2021
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Has a lot of products, BUT... has a lot of products, unbearably unintuitive however. Searched for something and it doesn't show up, instead the results are rammed with random crap nothing to do with what I seached for, when later I'm browsing and the thing I was looking for is there, huge pain in the ass trying to find anything in particular on this site.
Acheteur Vérifié
purchased on 07/02/2021
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
2
/5
★★☆☆☆
I ordered from 3 stores at the same time on the same day (Monday). One store delivered on Thursday, one on Saturday and this parcel is due to arrive on Monday. All via DHL. I personally think that's too long.
Verifizierter Käufer
purchased on 07/02/2021
Translated review
3
/5
★★★☆☆
It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.
Acheteur Vérifié
purchased on 05/02/2021
Translated review
3
/5
★★★☆☆
Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.
Acheteur Vérifié
purchased on 02/02/2021
Translated review
3
/5
★★★☆☆
Very disappointed with the long delay in delivery. The cars purchased are not what they looked like in the publicity photos, they are not replicas but plastic mountable elements. Huge price for something that is not worth it.
Comprador Verificado
purchased on 01/02/2021
Translated review
2
/5
★★☆☆☆
The price difference between the price indicated on the website and the ticket was 10€ more without specifying the concept apart from the shipping that was specified. In total, a 49€ model has ended up costing
Comprador Verificado
purchased on 01/02/2021
Translated review
2
/5
★★☆☆☆
Even though I've found what I've been looking for for some time, I'm surprised at the prices of the products. Products much cheaper on other sites found recemm
Acheteur Vérifié
purchased on 01/02/2021
Translated review
2
/5
★★☆☆☆
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
2
/5
★★☆☆☆
Once again the order was delayed and did not arrive complete... Yet on the day of purchase ALL products were listed
Acheteur Vérifié
purchased on 01/02/2021
Translated review
3
/5
★★★☆☆
Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.
Acheteur Vérifié
purchased on 01/02/2021
Translated review
Answer from 1001hobbies
Dear Mr. Riley, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
2
/5
★★☆☆☆
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Acheteur Vérifié
purchased on 01/02/2021
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
3
/5
★★★☆☆
Delivery time relatively long parcel arrives well packed but well almost 10 days to receive a package is too much
Acheteur Vérifié
purchased on 01/02/2021
Translated review
3
/5
★★★☆☆
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Acheteur Vérifié
purchased on 01/02/2021
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
3
/5
★★★☆☆
Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.
Acheteur Vérifié
purchased on 01/02/2021
Translated review
3
/5
★★★☆☆
There were errors that took a long time to correct and were badly corrected. It's not wonderful
Acheteur Vérifié
purchased on 01/02/2021
Translated review
3
/5
★★★☆☆
Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.
Acheteur Vérifié
purchased on 01/02/2021
Translated review
3
/5
★★★☆☆
Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Riley, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.
Acheteur Vérifié
purchased on 01/02/2021
Translated review
Answer from 1001hobbies
Dear Mr. Visser, Thank you for your feedback. Our prices depend on the law of supply and demand of our suppliers. Our service often updates the product data sheet. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.
Verified Buyer
purchased on 01/02/2021
Answer from 1001hobbies
Dear Mr. Visser, Thank you for your feedback. Our prices depend on the law of supply and demand of our suppliers. Our service often updates the product data sheet. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is
Acheteur Vérifié
purchased on 27/01/2021
Translated review
3
/5
★★★☆☆
Order fulfilled in biblical time for a product presented in stock and instead not available. Too bad
Acquirente Verificato
purchased on 22/01/2021
Translated review
3
/5
★★★☆☆
Zeer ontevreden! Een artikel besteld op 06/12/2020 en tot op heden nog steeds niet ontvangen. Na herhaaldelijk contact doen ze me verschillende 'aanbiedingen': 5% korting op volgende aankoop een credietnota terugzenden van artikel (!). Terwijl de wettelijke levertermijn van 30 dagen ruimschoots is overtreden en ik dus recht heb om de verkoopsovereenkomst ongedaan te maken en ze mijn geld terug moeten storten!
Verified Buyer
purchased on 22/01/2021
2
/5
★★☆☆☆
Frankly, the preparation is too long and the top of the propeller plate does not correspond at all to the photo. My hpi motor housing is very satisfactory.
Acheteur Vérifié
purchased on 21/01/2021
Translated review
3
/5
★★★☆☆
Great experience I will definitely repeat it
Acquirente Verificato
purchased on 19/01/2021
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3
/5
★★★☆☆
My order was launched on 1812 and the package arrived on 141. I judge the service acceptable only in light of the Christmas season and the particular situation due to the pandemic. Normally I would expect faster delivery.
Acquirente Verificato
purchased on 18/01/2021
Translated review
3
/5
★★★☆☆
TOO MANY PRODUCTS IN REASSOR IT'S PAINFUL
Acheteur Vérifié
purchased on 18/01/2021
Translated review
3
/5
★★★☆☆
Placed order 1/2/21 shipped out 1/7... Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
Acheteur Vérifié
purchased on 18/01/2021
Translated review
3
/5
★★★☆☆
Placed order 1/2/21 shipped out 1/7… Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
Verified Buyer
purchased on 18/01/2021