/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
Verified Buyer
purchased on 31/12/2020
3
/5
★★★☆☆
Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.
Acquirente Verificato
purchased on 30/12/2020
Translated review
2
/5
★★☆☆☆
Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.
Verified Buyer
purchased on 30/12/2020
3
/5
★★★☆☆
A big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.
Acheteur Vérifié
purchased on 30/12/2020
Translated review
3
/5
★★★☆☆
Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.
Acheteur Vérifié
purchased on 30/12/2020
Translated review
2
/5
★★☆☆☆
Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.
Acquirente Verificato
purchased on 29/12/2020
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3
/5
★★★☆☆
I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn�t understand it. It is December 29th and I still haven�t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don�t even know if it�s still coming or if I lost my money. I choose your company because of all the good reviews.
Verified Buyer
purchased on 29/12/2020
2
/5
★★☆☆☆
Unacceptable delivery time product marked in stock received 3 weeks later t
Acheteur Vérifié
purchased on 29/12/2020
Translated review
3
/5
★★★☆☆
A little disappointed with the product. The box arrived badly sealed and damaged. The model itself is fine, but I was expecting something a bit better.
Acheteur Vérifié
purchased on 29/12/2020
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2
/5
★★☆☆☆
Delays too long and not respected. Order made with express delivery at 20€ for reception before the holidays still not received and surprise spoiled. T
Acheteur Vérifié
purchased on 29/12/2020
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2
/5
★★☆☆☆
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
Verified Buyer
purchased on 28/12/2020
Answer from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
2
/5
★★☆☆☆
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
Acheteur Vérifié
purchased on 28/12/2020
Translated review
Answer from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
2
/5
★★☆☆☆
Far too long delivery time It said 5 days and we had to wait a month Christmas gift was just in time The article was available if you do not have the article and can not ensure that it can be sent on time then you better not put it on your site
Geverifieerde Koper
purchased on 28/12/2020
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3
/5
★★★☆☆
Order placed on December 8 and still nothing to arrive on December 28!!!! So he missed a gift under the tree. 🙁 Let's hope it arrives before this
Acheteur Vérifié
purchased on 28/12/2020
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3
/5
★★★☆☆
The prices are quite competitive, the toy offered (monster truck radio ordered) is of good quality and the description was accurate. On the other hand, delivery times were not respected: order placed on 312 for delivery within 2-4 days. Order received on 1812, just in time for Christmas. However, payment was received
Acheteur Vérifié
purchased on 27/12/2020
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3
/5
★★★☆☆
I only put 3 stars because I placed an order on December 10 all the models in stock I received my order after Christmas so I paid shipping costs to receive quickly but the preparation was so long that we g
Acheteur Vérifié
purchased on 27/12/2020
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2
/5
★★☆☆☆
Supposedly, it was to be delivered on December 24 if ordered before the 17th, so the package was indicated as being ready on the 23rd, 6 days later, and I haven't heard anything since. In short, I placed 1 order with 1001 hobbies and this will probably be the last.
Acheteur Vérifié
purchased on 27/12/2020
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2
/5
★★☆☆☆
I made 2 orders and both times the deliveries were long.
Acheteur Vérifié
purchased on 27/12/2020
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2
/5
★★☆☆☆
My parcel arrived crushed
Acheteur Vérifié
purchased on 27/12/2020
Translated review
3
/5
★★★☆☆
Having been let down by another company,I was grateful to be able to find a Christmas present in stock here. 1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well. For me to order from this company again they would need to change their delivery provider!
Verified Buyer
purchased on 26/12/2020
3
/5
★★★☆☆
Out of 2 orders, only one arrived in time for Christmas. Out of stock although the site indicated En stoc
Acheteur Vérifié
purchased on 26/12/2020
Translated review
3
/5
★★★☆☆
Order arrived late. I couldn't give it as a present for Christmas because of a delay in delivery. A pity even if it arrived in good condition.
Acheteur Vérifié
purchased on 26/12/2020
Translated review
2
/5
★★☆☆☆
Order of December 8 delivered to the carrier on the 22nd and on December 26 still not at the point rela
Acheteur Vérifié
purchased on 26/12/2020
Translated review
3
/5
★★★☆☆
This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"". Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).
Verified Buyer
purchased on 25/12/2020
3
/5
★★★☆☆
Good material but delivery too long
Acheteur Vérifié
purchased on 25/12/2020
Translated review
3
/5
★★★☆☆
The delivery took quite long but I can live with that However all labels of the paint jars had stickers on them covering up the necessary paint codes ???
Geverifieerde Koper
purchased on 25/12/2020
Translated review
3
/5
★★★☆☆
Packaging clearly inadequate. Boxes were flattened in transit.
Acheteur Vérifié
purchased on 24/12/2020
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3
/5
★★★☆☆
Delay on delivery of my order no explanation from 1001maquettes' still waiting for my order
Acheteur Vérifié
purchased on 24/12/2020
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2
/5
★★☆☆☆
On the plus side, the breadth of the catalog means you can find almost everything in your store. Negative points: site ergonomics to be improvedprices too highlook at the competitionyou're too expensiveshipping rates are prohibitiveespecially with the much too long time you take to ship orders (I keep my invoices and delivery times available...).impossible to consult the privacy statement and manage cookiescf Rgpd.Amazon is the big bad wolfbut what is the key to its success...à bon ent
Acheteur Vérifié
purchased on 24/12/2020
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2
/5
★★☆☆☆
Order supposed to be shipped on 0812... And as of today 2412... Nothing... I'm told that as soon as the package is picked up by the carrier I'll be notified.... But when??! I don't know... I thought I'd receive my parcel for Christmas... Not a chance.
Acheteur Vérifié
purchased on 24/12/2020
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