Reviews 1001hobbies

In one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.

Error in order the expenses of return are with our load dommag

The packaging was substandard

Good quality product, price way above market... Delivery dates not respected

Impossible to obtain the exact list of paints required for a model. It would be simpler to propose them when ordering the model - your system is too complete.

My order was well received with speed but the only drawback was a pile of dust on the packaging boxes I had the impression that it came out of an attic

A choice of products that met my expectations, but the site is more expensive than others for the same products.

I haven't ordered enough to judge the quality, although Tamya no longer has any proof to give. But as far as the shop is concerned, I'm still waiting for an answer to a question I asked two months ago12. And in terms of speed .... package ordered Friday evening It's Tuesday and I still don't have an order tracking system. If you're looking for

Site too slow, difficult to place an order

Delivery late and packaging damaged but product conforms.

Problems on the website. No list of delivery points but an error message. No possibility to cancel an out-of-stock product line because of a computer error message. You get the feeling that the site isn't finished or badly tested. On the other hand, after a phone call, the responsiveness was very good. I got the products on time

Time between order and shipment 25 days. 3 calls and no apologies and no loyalty details.

Order shipped late and delivery is also taking ages The package has already been shipped 8 days late and now I am also waiting an additional 7 days before it is delivered and I still have not received the package This is very frustrating

Actually the order went fine the delivery however did far too long almost 4 weeks after the package was delivered Should mi really be within two weeks

The relationship between the price of shipping and handling and the time it took to receive it is very good.

On your website promotion you write:"" Our new-generation logistics platform guarantees fast, secure shipping of your orders. This is inaccurate, because I'm on my fourth or fifth order, and I've had to wait much longer than the time indicated when I purchased online. One of these orders even took over a month to arrive. Only one of my orders arrived quickly. As far as I can see, I'm not the only one of your customers to complain about this problem, and you need to improve da

The products delivered correspond to the order. But the delivery was first indicated to me in a place where the parcel was not located... and three days later in a place where the parcel was not located.

Parcel still not received order on the 11th and here we are on the 20th shipped on the 12th gr.

Price a little higher than the competition. Website could be improved (search function) Long lead times and lack of information when receiving a return For the rest, nothing to complain about.

After a month I am still waiting for my order to arrive. I don't quite understand the problem

Delivery much too long 10 days between order and delivery.

15 DAYS FOR 1 ORDER MUCH TOO LONG

Long lead time between order and delivery

Delivery times are abnormally long, over a week, and do not correspond to what is advertised on the site. On the other hand, the charge is immediate. Which I don't think is legal, since we're being charged for a product that doesn't come out of the box.

The paints delivered are not diluted >>Humbrol Enamel mat (REF 60) I will only order Tamiy from now on.

This is now the third model I have bought from you. Model 1 Le Gladiateur is missing the steering wheel. Model 2 Carthagenian Ship is missing the half moons of the mast tops Model 3 Gallon 1600 there is no thread for the shrouds. I would consider suspending the orders Best regards M.Dohnke from Spremberg

Disappointed with the delivery time: my birthday present arrived too late.

I ordered a model of the Concorde for my grandson: Noé Kerrien 20 Rue du Phare Ploumanac'h. I reported by e-mail last week that he had received two plates number 3 and not plate number 4. Since no news. It's not serious. The child is very disappointed and the model cannot be finished. Sincerely

The delivery time was too long.

Very long delivery time order for 2810 still undelivered this 5

Some colors looked different and when I received them they were identical I'm disappointed Number 17

Last order placed for paint and accessories on 101019 order received on 261019 at the relay point in the meantime no information from 1001 hobbies that my order would be late it was when I phoned that they started to tell me that some products were on another site NORMAL or NOT the least they could have done would have been to warn the customer and not wait for him to call. here's the reason why

I received a package with a part that was broken The front of the van was torn Customer service is difficult or impossible to reach Tuesday, November 5 Here is my reply :- An e-mail was sent and I did receive notification that it was received and that I should expect a response soon So far I have had no response to my request to call me HKiefer 00-31-20-62333087

Delivery too long and package recovered open on 2 sides.

Connection plug size not announced in product description. therefore not possible to use.

Parcel received late (despite a phone call from me - box in poor condition - to offer not

Great selection of kits and accessories. Plus fast shipping too!

A 1st sending without problem (in 5 days=perfect) as for the 2nd it is another story (I placed order the 101019 and we are the 221019 it was necessary that I telephone 2 times to have news of my cde you will thus understand my disappointment (always not delivered). I hope to be able to receive my order this week by thanking you p

Quite complicated to find a reference

Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.