4.2/5
★★★★☆
based on 37056 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Order placed before christmas based on stock given as available on the site but not received on january 11, 2021... making for a disappointed child! 1001maquettes only acknowledged the delayed availability after a complaint (no spontaneous information on the availability of the product).
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Acheteur Vérifié
purchased on 17/01/2021
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3 /5
★★★☆☆
I haven't received the paint I ordered... I haven't received the paint I ordered yet!
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Acheteur Vérifié
purchased on 16/01/2021
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3 /5
★★★☆☆
Order arrived on time but for an all-in-one model (glue, brush, paints) including 3 paints, but the brochure indicates many more colors needed, including mixes. Not very reg
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Acheteur Vérifié
purchased on 16/01/2021
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3 /5
★★★☆☆
I haven’t received the paint I ordered… I haven’t received the paint I ordered yet!
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Verified Buyer
purchased on 16/01/2021
3 /5
★★★☆☆
Such a small package in such a big box! Not very ecological.
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Acheteur Vérifié
purchased on 15/01/2021
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3 /5
★★★☆☆
The products were great and well packaged, however delivery took 5 weeks to arrive and it was difficult to get a response from. I spent about 3 weeks trying to get in touch with 1001 Modelkits as the delivery tracking info hadn't changed. I can see they've put an email address on their website now so hopefully this will improve. I understand Covid/Brexit/recent weather are causing delays, however I've received similar packages (size and value) from France in less than a week. I would encourage 1001 Modelkits to look at other couriers. I would order again, but expect a long wait for delivery.
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Verified Buyer
purchased on 15/01/2021
3 /5
★★★☆☆
Desperate access to the site In my experience t:ouffu bad link between pages and DESPERATE SLOWNESS Both with Linux and Windows On the other hand rich site Fast enough delivery despite the crisis
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Acheteur Vérifié
purchased on 14/01/2021
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3 /5
★★★☆☆
I ordered my items on 27 December 2020 and they still haven���t arrived. I know this may be a result of this country���s stupid, pointless Brexit but it would be nice to know when the delivery may appear. It has never taken this long with
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Verified Buyer
purchased on 14/01/2021
3 /5
★★★☆☆
Package arrived safely but did not arrive for Rey
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Comprador Verificado
purchased on 13/01/2021
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3 /5
★★★☆☆
Everything is perfect on the 1001 maquettes side, the delivery problem comes from colissimo unfortunately.
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Acheteur Vérifié
purchased on 13/01/2021
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2 /5
★★☆☆☆
Delivery times not met
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Acheteur Vérifié
purchased on 11/01/2021
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2 /5
★★☆☆☆
The reference does not match the photos
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Acheteur Vérifié
purchased on 11/01/2021
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2 /5
★★☆☆☆
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
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Acheteur Vérifié
purchased on 11/01/2021
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3 /5
★★★☆☆
Good service but expensive
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Geverifieerde Koper
purchased on 10/01/2021
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3 /5
★★★☆☆
Shipment a little longer than other modelism sites
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Acheteur Vérifié
purchased on 09/01/2021
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3 /5
★★★☆☆
Delivery was quicker than expected and that's great. On the other hand, the price of delivery is much too expensive and increases too quickly from 399 to 799, which can limit the choice of orders... especially as 2*399 is 798... in short. Otherwise, everything was well packaged and I found many things I couldn't find elsewhere at very competitive prices... which is important for a hobby.
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Acheteur Vérifié
purchased on 09/01/2021
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2 /5
★★☆☆☆
Long wait to which is added that the box of games arrived in poor condition rather disappointed given the price of the a
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Acheteur Vérifié
purchased on 09/01/2021
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2 /5
★★☆☆☆
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
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Acheteur Vérifié
purchased on 08/01/2021
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3 /5
★★★☆☆
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
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Acheteur Vérifié
purchased on 08/01/2021
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3 /5
★★★☆☆
I think the very long delay is due to the festive season.
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Acheteur Vérifié
purchased on 08/01/2021
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3 /5
★★★☆☆
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
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Acheteur Vérifié
purchased on 08/01/2021
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2 /5
★★☆☆☆
Parcel not received Stuck in customs because you didn't enclose a facsimile
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Acheteur Vérifié
purchased on 07/01/2021
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3 /5
★★★☆☆
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
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Comprador Verificado
purchased on 07/01/2021
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2 /5
★★☆☆☆
Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.
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Verified Buyer
purchased on 06/01/2021
2 /5
★★☆☆☆
Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.
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Comprador Verificado
purchased on 06/01/2021
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3 /5
★★★☆☆
Price a bit high but wide selection
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Acheteur Vérifié
purchased on 05/01/2021
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3 /5
★★★☆☆
Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).
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Acheteur Vérifié
purchased on 05/01/2021
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3 /5
★★★☆☆
The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
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Verified Buyer
purchased on 05/01/2021
2 /5
★★☆☆☆
I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...
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Verified Buyer
purchased on 05/01/2021
2 /5
★★☆☆☆
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
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Verified Buyer
purchased on 04/01/2021