Reviews 1001hobbies

The order was perfect, well protected and exactly as advertised. The problem is the time that the website indicates for shipping. In my case the shipment arrived two weeks later than expected.

Hello. Order placed on January 17 and received on February 7 at a relay point 16 km from my home.

The delivery time was too long, from December 17 (order) to January 14 (delivery).

The site is correct research feasible great choice but for paintings HUMBROL problem of availability even in the event of delivery "missed" because 2 pots HU030 not included at the time of delivery in spite of validated order and carried out payment and the worst without explanation (intact packing however then?).

DELIVERY TIME

Poor packaging method, there is little material inside the shipping package, items rub against each other during the journey, and packaging can be ruined.

Took an awfully long time,had already given up hope that it would be delivered at all....

As usual, the products "available" are not and must be ordered from the supplier. So the delay was too long for me.

As ordered except for delivery time. Indicated available on the site but 2 weeks for delivery

More than 3 weeks to receive the order that was marked available on the site seems a long time. Otherwise R.A.S.

Despite an initial misunderstanding on my part about the item being "available" rather than " in stock" (be careful), the product arrived without undue delay, given its original provenance (US). Arrived well packaged. Satisfied.

Improve the legibility of items available on the site to avoid long delivery times. Otherwise, overall, nothing to complain about on delivery.

The product is made of plastic and the return is not free of charge.

Took so long. Not much communication did not respond to emails

Given the delivery time and price, I'd rather order directly from the supplier....

My ordered product (model airplane) was shipped from France, so obviously a longer delivery time. Was not really a problem for me.

Very long delivery times

Delivery too late

The product is very good, the only complaint I have is that it took much longer to arrive than what it said on the website at the time of purchase. If they improve the delivery it will be perfect. Thank you

The items purchased were marked as "available", which made me prefer them ( while costing more than elsewhere ) over other sites where they would be "available to order" ( at a lower price.) Once ordered and paid for I then learned that before they would be shipped they would have to be ordered from the supplier, which extended the time. Had I known that the packages were not immediately fisponable I would have ordered elsewhere and spent less.

I bought brass rods because I wanted them to be straight. They were sent in an envelope that was folded a little to fit in the letterbox.... You could have used rigid packaging...

Ordered product (mid January) when the site indicated it was in stock, then got email saying it was not deliverable and cancelled the order with money back, however the product was shipped last week anyway and they do not respond to email.

First order on this site on January 8 and delivered on February 3 because on this site the mention available means at the supplier but is not mentioned which is misleading because according to 1001 hobbies that means at the supplier but that I knew after placing order moreover no time was mentioned in the exchanges by mall therefore I had to raise 3 times to have a date of arrival of the product on the other hand I always had an answer to my reminders but I do not think of recommending on this site.

Problem with delivery

As I've already written to you, it would be good if the labels on the jars didn't obscure the reference number. What's more, your paints are overpriced compared with other claims for the same brand and manufacturer.

Medium

Fine, only delivery takes several days (week). You think you are ordering on a Dutch site but it turns out it has to come from France.

Shipping lumga

The contents of the parcel were not sufficiently protected against shocks. I received a broken bottle, probably during transit by the delivery service.

The marker I received is not the one I ordered

The basic problem is the delivery time compared to other suppliers. Otherwise, nothing to report

Delivered well

I've had a few problems with this site recently. When I accidentally placed a duplicate order (keep an eye on the quantities in the basket), I immediately reacted by sending messages and e-mails. I did receive one copy, but I've been waiting for a refund on the other for almost a month. Another example of my perennial dissatisfaction: when I was unpacking a model, I realized that a decal sheet was missing: I sent them a message, they replied saying they'd take care of it... then nothing. Now I wait...

I waited 19 days for my order for items that were marked on the website as available in 1-2 days. That is not acceptable. A bad rating from me for that. However, I've already had contact with customer service twice, so full marks for that. So my opinion: great troubleshooting and customer service, miserable delivery times

Delivery took a very long time compared to Amazon or ebay. But was announced for this period. You are very expensive compared to others. But you have a large selection and many new products in your range.

Problem with product received. Not solved.

Stipulated delivery time 1 to 2 weeks, order received after 3 months!

When you get a call, all you get is an answering machine with: press 1 etc. It sucks !!!!!!!!!!!!!!!!!

The service is perfect, but the prices are considerably more expensive (approx. 20-30%) than at other European sites in countries bordering France (e.g. same product or part number, same scale and same manufacturer) Domage

I had to ask for the whole order to be cancelled before they decided to send me what was available.