Reviews 1001hobbies

Website is comprehensive and clear

If the paints are original, if the prices are attractive, the additional re-labeling of the original labeling is no more than brilliant, masking the jar references and colors so that you no longer know what you're dealing with. Zero points

Long lead times if product not in stock.

Long delivery time and high shipping costs. The book I was expecting is more of a bound booklet and therefore far too expensive. The article is declared as a book in the store.

I ordered 2 products and I only received one, I sent them an email and they did not answer me.

The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....

I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.

Overall pretty good but prices a bit high and delivery too many days.

KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp! even though we asked on your site not to be on the commercial links.

The shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.

As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...

Long delivery time

Out of an order of 5 items, only 3 were received. I did get a credit note, but I was very surprised that the missing items were listed as available on your site (and are still available).

Took a long time

Significantly longer delivery time than stated online

1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.

Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.

Will not be ordering from you again anytime soon

Good

PEdí two gundam that have arrived correct but one of the box unstuck and open and the other surrounded with a tape put by hand. The boxes should come more presentable.

Delivery times far too long

The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.

I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.

Delivery time too long

The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.

Shipment corresponds to the order but delivery times are particularly slow!!!!

The products arrived as ordered Too bad it took a month to receive them and it was not specified when ordering (04.12-23.12) It was also not specified that the products were not in stock

This review could have been worse. The item shipped was not what I ordered, and communication with their customer service was complicated by the fact that they are located in France creating time and language barriers. However I do feel that they cared and did show concern for the issues, even if they couldn't resolve them, so I gave them the benefit of the doubt.

Very good everything. Unbeatable treatment and good products

They made a mistake with the order...

The stated delivery time was incorrect: Instead of one week, I had to wait four. However, the customer service and packaging were excellent.

Order received but took more than a week. Packaging was torn but fortunately everything was still in it.

Order 29/11, still to be delivered (23/12). Not exactly speedy...

Very difficult to exchange a defective product

For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad

Product arrived broken in package

Article delivered not corresponding to the order. Impossible to contact by phone to rectify the error. Complaint made by mail without response Delivery times long.

The item was in stock at the time of the order and the arrival expectation was about 7 working GG, after the purchase it was unavailable but coming from the supplier .... I tried calling 2 or 3 times at different times customer service and never got to talk to anyone, worried because it was the first order I tried to contact them via form and also via verified reviews, after this happened and after 3 weeks of waiting then the package was packed and shipped.... Arrived after a month of waiting was compliant.....I recommend the site to review the information provided on availability, shipping and 'arrival of products, if I had been informed about the long waiting period I would not have worried, I recommend the site to improve customer service. I advise customers to take for time if it is a gift, in the end everything arrived as promised but it took a while.

If you don't, there's no point in lying.

Site navigation is fine but delivery is very slow