/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
Acheteur Vérifié
purchased on 28/04/2020
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1
/5
★☆☆☆☆
Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the
Acheteur Vérifié
purchased on 28/04/2020
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1
/5
★☆☆☆☆
Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on
Acheteur Vérifié
purchased on 28/04/2020
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1
/5
★☆☆☆☆
No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards
Acheteur Vérifié
purchased on 28/04/2020
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1
/5
★☆☆☆☆
Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...
Acheteur Vérifié
purchased on 28/04/2020
Translated review
1
/5
★☆☆☆☆
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!
Verified Buyer
purchased on 28/04/2020
1
/5
★☆☆☆☆
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
Acheteur Vérifié
purchased on 27/04/2020
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1
/5
★☆☆☆☆
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
Verified Buyer
purchased on 27/04/2020
1
/5
★☆☆☆☆
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
Acheteur Vérifié
purchased on 27/04/2020
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1
/5
★☆☆☆☆
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
Acheteur Vérifié
purchased on 27/04/2020
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1
/5
★☆☆☆☆
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
Acheteur Vérifié
purchased on 27/04/2020
Translated review
1
/5
★☆☆☆☆
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
Acheteur Vérifié
purchased on 26/04/2020
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1
/5
★☆☆☆☆
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
Acheteur Vérifié
purchased on 26/04/2020
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1
/5
★☆☆☆☆
Ordered on 144 and not received on 25
Acheteur Vérifié
purchased on 26/04/2020
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1
/5
★☆☆☆☆
Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she
Acheteur Vérifié
purchased on 25/04/2020
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1
/5
★☆☆☆☆
I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see
Acheteur Vérifié
purchased on 25/04/2020
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1
/5
★☆☆☆☆
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
Acheteur Vérifié
purchased on 25/04/2020
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1
/5
★☆☆☆☆
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
Acheteur Vérifié
purchased on 24/04/2020
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1
/5
★☆☆☆☆
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Verified Buyer
purchased on 23/04/2020
1
/5
★☆☆☆☆
Still nothing received
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Acheteur Vérifié
purchased on 23/04/2020
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1
/5
★☆☆☆☆
Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from
Acheteur Vérifié
purchased on 23/04/2020
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1
/5
★☆☆☆☆
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
Acheteur Vérifié
purchased on 23/04/2020
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1
/5
★☆☆☆☆
Communication problems and no delivery tracking... site to be avoided.
Acheteur Vérifié
purchased on 23/04/2020
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1
/5
★☆☆☆☆
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
Comprador Verificado
purchased on 23/04/2020
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1
/5
★☆☆☆☆
Very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!
Acheteur Vérifié
purchased on 22/04/2020
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1
/5
★☆☆☆☆
Order not received
Acheteur Vérifié
purchased on 22/04/2020
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1
/5
★☆☆☆☆
Impossible to note: parcel still not received
Acheteur Vérifié
purchased on 22/04/2020
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1
/5
★☆☆☆☆
15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!
Acquirente Verificato
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.
Comprador Verificado
purchased on 21/04/2020
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