Reviews 1001hobbies

Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.

I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.

Product well packaged but service too long between order and delivery.

Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't

I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.

Delivery problemand no contact in case of product shortage from you. Sincerely

Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

Too long delivery time too long waiting time

It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.

Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges

07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend

Great service and communication. Fast shipping to the US.

Hello not enough pictures representing some products it is therefore difficult to get an idea before a purchase!!! Too bad because you lose sales

Not too satisfied because I received an order that was not mine, otherwise in the room ç

Correct order but very slow delivery via Mondial Relay - over a week

Small problem with the protective cardboard but no damage to voi

Kind and helpful but too many errors in shipping orders and customer service not in language.

Not very reassuring not to say that it is settled and that the shipment is in neck

Delayed delivery. I still don't know what's going to happen when and in what state.

Just average and why? I received a disastrous Bugatti 100P model, the resin was studded with holes due to bubbles and the same resin repelled the paint due to a lack of homogeneity.Czechoslovakian know-how for 72 euros doesn't make you want to go back to the drawing board.......... As for your service

Satisfactory.

Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings

Great product but delivery time very long compared to other orders effectu

PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.

Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.

More than 15 days to be delivered whereas it announces 2 to 5 days with my order the product was available and according to them it was out of stock no information during this time.

Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.

Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

Bad experience with shipment bad experience with shipment ordered two model kits, slowest shipment (eco) selected, which is ok. but the shipment went wrong, package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.

The packaging was damaged but the order was fine

Products a bit expensive and slow in delivery

The free shipping is excessively slow. I have an online store and the free shipping is 48 hours maximum.

Not really 1001 Modelkits fault ... Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.

Not really 1001 Modelkits fault .. Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.

Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.

Product in stock at time of order, delay far too long + express delivery paid in addition which does not deliver to my home because coli supposedly too large. Suoer combo. I ordered the same day something else on flash rc received the next day!!!! I do not recommend

Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo