/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Still haven't received the parcel that should have arrived 10 days ago
Acheteur Vérifié
purchased on 04/01/2021
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2
/5
★★☆☆☆
Delivery time far too long
Acheteur Vérifié
purchased on 04/01/2021
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2
/5
★★☆☆☆
Order placed on 61220 still not arrived on 40121
Geverifieerde Koper
purchased on 04/01/2021
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2
/5
★★☆☆☆
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
Verified Buyer
purchased on 04/01/2021
3
/5
★★★☆☆
Long delivery times never reply to email sent
Acheteur Vérifié
purchased on 03/01/2021
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3
/5
★★★☆☆
Too bad there are no paints in the box.
Acheteur Vérifié
purchased on 03/01/2021
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3
/5
★★★☆☆
Delivery time not very fast for a product in sto
Acheteur Vérifié
purchased on 03/01/2021
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2
/5
★★☆☆☆
It has been weeks since I ordered one roll of oracover and still have not received it...
Verified Buyer
purchased on 03/01/2021
2
/5
★★☆☆☆
The delivery unfortunately took a long time It was stated on the website that there were 120 paint strips in it However, there were only 20 paint strips with 6 jars each so you have 120 jars but not 120 paint strips
Geverifieerde Koper
purchased on 03/01/2021
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2
/5
★★☆☆☆
Bonjour j'ai mi que 2 etoiles suite a la réception du char rc henglong king tiger parce que malheureusement au bout de quelques secondes le char s'arret net et le phare avant ne fonctionne donc je suis asser decu de cet achat d'autant que je voulai en acheter d'autres . et si a chaque fois c'est pareil ben c'sera non cdlt orgawitz christian
Acheteur Vérifié
purchased on 02/01/2021
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2
/5
★★☆☆☆
Once again I buy a product that is available on the site and that is not really available 3 weeks later.
Acheteur Vérifié
purchased on 02/01/2021
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2
/5
★★☆☆☆
Received a package of a henglong 116 king tiger rc tank and after charging the battery the tank switches off after a few seconds and the headlight doesn't work, so I'm very disappointed.
Acheteur Vérifié
purchased on 02/01/2021
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3
/5
★★★☆☆
The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.
Comprador Verificado
purchased on 02/01/2021
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2
/5
★★☆☆☆
Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com
Acheteur Vérifié
purchased on 01/01/2021
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3
/5
★★★☆☆
Delivery time a little long postage a little expensive but I have no choice you are the only ones on the market to have so many models and decals I am looking for a breguet 14 172 to customize it in LATECOTER AERIAL LINES as soon as you have it available let me know
Acheteur Vérifié
purchased on 31/12/2020
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2
/5
★★☆☆☆
I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
Verified Buyer
purchased on 31/12/2020
2
/5
★★☆☆☆
Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.
Acheteur Vérifié
purchased on 31/12/2020
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2
/5
★★☆☆☆
Delivery times not respected and minimalist packaging. Too bad, because the site is supe
Acheteur Vérifié
purchased on 31/12/2020
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3
/5
★★★☆☆
Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.
Acquirente Verificato
purchased on 30/12/2020
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2
/5
★★☆☆☆
Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.
Verified Buyer
purchased on 30/12/2020
3
/5
★★★☆☆
A big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.
Acheteur Vérifié
purchased on 30/12/2020
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3
/5
★★★☆☆
Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.
Acheteur Vérifié
purchased on 30/12/2020
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2
/5
★★☆☆☆
Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.
Acquirente Verificato
purchased on 29/12/2020
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3
/5
★★★☆☆
I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn�t understand it. It is December 29th and I still haven�t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don�t even know if it�s still coming or if I lost my money. I choose your company because of all the good reviews.
Verified Buyer
purchased on 29/12/2020
2
/5
★★☆☆☆
Unacceptable delivery time product marked in stock received 3 weeks later t
Acheteur Vérifié
purchased on 29/12/2020
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3
/5
★★★☆☆
A little disappointed with the product. The box arrived badly sealed and damaged. The model itself is fine, but I was expecting something a bit better.
Acheteur Vérifié
purchased on 29/12/2020
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2
/5
★★☆☆☆
Delays too long and not respected. Order made with express delivery at 20€ for reception before the holidays still not received and surprise spoiled. T
Acheteur Vérifié
purchased on 29/12/2020
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2
/5
★★☆☆☆
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
Verified Buyer
purchased on 28/12/2020
Answer from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
2
/5
★★☆☆☆
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
Acheteur Vérifié
purchased on 28/12/2020
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Answer from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
2
/5
★★☆☆☆
Far too long delivery time It said 5 days and we had to wait a month Christmas gift was just in time The article was available if you do not have the article and can not ensure that it can be sent on time then you better not put it on your site
Geverifieerde Koper
purchased on 28/12/2020
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