/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!
Acquirente Verificato
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Order placed on April 9, nothing received despite shipping costs impossible to reach by phone. Really not serious on their part. Beware
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
For an order placed on 1304 and with the shipment confirmation e-mail on the 15th, here is the follow-up: Your Colissimo will soon be entrusted to us! It is being prepared by your sender. No reply to the e-mail, no information on the site. In short, 1001 maquettes collects but doesn't send - it's not a postal problem. I won't be recommending this site any more, especially as it has competitors with a catalog that's just as good.
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I still haven't received anything
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I ordered the 7042020 and still haven't received anything. I took a model from stock and sent it within two days, but with the coronas I don't mind a little delay, but two weeks without any email to warn of a possible delay is not good.
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.
Comprador Verificado
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Affligeant...Commande effectué le 23 Mars en préparation le 09 avril et soi disant expédié depuis le 11avril... mais sans numéro de suivi du colis ! So no way to check if the package is on its way or even if it has actually left.... I'm still waiting but I have really big doubts about the professionalism of this
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Good evening order april 2 to date nothing change of carrier but especially more POST they are rigolos .merci.
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I won't be more original than the previous comments. Order placed on April 2nd, cashed on the 3rd, still not shipped if I am to believe the tracking and no reply to the email sent to ask for news... I'm rather patient (an essential quality for a model maker) and accommodating, but the covid doesn't explain everything... I ordered products not available here on 2 other sites (one Belgian and one French) and received them by post with the usual follow-up without any problem... I wouldn't make the same mistake
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Quite a large order placed on 0404 ( for my daughter's birthday which is 2104 ... so today and they're not even shipped! I had to tell my daughter ( sorry honey I haven't received your gifts yet ) great! I really won't order a second time! Now I'm starting to have doubts !!!! Will I ever receive her puzzles or
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Verified Buyer
purchased on 20/04/2020
1
/5
★☆☆☆☆
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Verified Buyer
purchased on 20/04/2020
1
/5
★☆☆☆☆
They announce that during COVID they are still shipping. I paid for express service but 12 days after the estimated delivery date I have not received anything. Not only this but they do not respond to my several e-mails nor by phone to my calls it seems that the number does not work. It is a scam it seems I have left more than 40 €. Ils annoncent que malgré COVID ils continuent à envoyer des commandes. J'ai payé pour le service express mais 12 jours après la date de livraison estimée je n'ai rien reçu. Pas seulement cela mais ils ne répondent pas aux e-mails ou par téléphone il resemple que le numéro ne marche pas. C'est une arnaque apparamment j'ai perdu plus de 40 €. They announce that they are delivering despit COVID. I paid the express courier but I didn't receive anything 12 days after the estimated time of arrival. Not only that but they do not answer my several e-mails nor my phone calls seems tha number doesn't work. I've been fooled it seems I'v
Comprador Verificado
purchased on 20/04/2020
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1
/5
★☆☆☆☆
Very disappointed I placed an order on April 9 with shipping costs and I received nothing and no information on the site is not normal that I can not track my order thank you for doing the necessary cordia
Acheteur Vérifié
purchased on 20/04/2020
Translated review
1
/5
★☆☆☆☆
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Acheteur Vérifié
purchased on 20/04/2020
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1
/5
★☆☆☆☆
Still nothing received
Acheteur Vérifié
purchased on 20/04/2020
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1
/5
★☆☆☆☆
Too expensive Other providers up to 200% cheaper.
Verifizierter Käufer
purchased on 19/04/2020
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1
/5
★☆☆☆☆
You do not receive the order and they do not tell you anything. It's a scam they take the money and you don't get anything !!!!
Comprador Verificado
purchased on 19/04/2020
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1
/5
★☆☆☆☆
Nothing received. See my previous m
Acheteur Vérifié
purchased on 19/04/2020
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1
/5
★☆☆☆☆
Disappointed not received my package while on the site my order is shipped but no package at collision
Acheteur Vérifié
purchased on 19/04/2020
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1
/5
★☆☆☆☆
Hallo ik wacht nu al meer dan 1 maand... Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
Acheteur Vérifié
purchased on 18/04/2020
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1
/5
★☆☆☆☆
I have not received my 40420 order yet, and it is not even shipped yet. And I see I'm not alone
Acheteur Vérifié
purchased on 18/04/2020
Translated review
1
/5
★☆☆☆☆
Hello I placed an order on 040420 when I look at the order tracking it is still being prepared? 14 days (or more since it's the weekend) I think it's a bit long to put two boxes in a shipping carton? I ordered these puzzles to keep my parents busy during the Christmas lockdown, but I have other plans...? Please keep me informed of any developments.
Acheteur Vérifié
purchased on 18/04/2020
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1
/5
★☆☆☆☆
I still haven't received my parcel. How can I see my tracking number?
Acheteur Vérifié
purchased on 18/04/2020
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1
/5
★☆☆☆☆
Hallo ik wacht nu al meer dan 1 maand… Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
Verified Buyer
purchased on 18/04/2020
1
/5
★☆☆☆☆
Order placed on April 6 after 9 days of ""package being prepared"" for 3 days it has been showing as shipped.All merchandise purchased was stated as ""in stock"" and immediately available for shipment. I am waiting for the goods to arrive but surely this is the first and last order. I understand the Covid emergency but this is not seriousness do not write that the goods will be shipped in 24 hours NOT TRUE!!!
Acquirente Verificato
purchased on 18/04/2020
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1
/5
★☆☆☆☆
Paints not received
Acheteur Vérifié
purchased on 18/04/2020
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