/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Hallo ik wacht nu al meer dan 1 maand op mijn bestelling jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan toch voor veel geld besteld en nu verder????
Verified Buyer
purchased on 18/04/2020
1
/5
★☆☆☆☆
Hallo ik wacht nu al meer dan 1 maand… Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
Verified Buyer
purchased on 18/04/2020
1
/5
★☆☆☆☆
I still haven't received my order: no letter carrier tomorrow, Monday or Tuesday, so I've lost another 4 days.
Acheteur Vérifié
purchased on 17/04/2020
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1
/5
★☆☆☆☆
Since April 03 I'm waiting for my order, I send emails and no answer.
Acheteur Vérifié
purchased on 17/04/2020
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1
/5
★☆☆☆☆
My situation is the same.an order placed on 3o march 2020 and debited on my bank card on 31march 2020 for an amount of 26409 euros.quelques mails de demande même a SCIENTIFIC (qui m'a renvoyé chez 1001 HOBBIES).AUjourd'hui toujours aucun nouvelles ni pour une confirmation de commande ni pour un avis de retard ni pour une annonce des délaisCe fournisseur ne répond même pas aux mails.I even proposed to cancel the order within the deadline as they propose to refuse the package COLISSIMO to return with the return label (without having unpacked )and with the label colissimo provided by them (CF other suppliers) NOTHING REALLY NOTHING. I don't understand how this can exist when the catalog sent by SCIENTIFIC is so full and attractive.
Acheteur Vérifié
purchased on 17/04/2020
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1
/5
★☆☆☆☆
Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague
Acheteur Vérifié
purchased on 17/04/2020
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1
/5
★☆☆☆☆
I haven't received my order yet
Acheteur Vérifié
purchased on 17/04/2020
Translated review
1
/5
★☆☆☆☆
Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague
Verified Buyer
purchased on 17/04/2020
1
/5
★☆☆☆☆
Order placed on March 29 and never arrived. Evaso by the way with express shipping. Phone contact only Frenchhave only responded to my emailsnon translated well into Italian. The delivery dates in the emails were just lies. My parcel sent several times was supposed to arrive on April 14. Never seen such a thing. I asked for cheap return.
Acquirente Verificato
purchased on 17/04/2020
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1
/5
★☆☆☆☆
The order has not arrived and I don't know anything about it.
Comprador Verificado
purchased on 17/04/2020
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1
/5
★☆☆☆☆
Announced receipt of a model on 0704. Here we are on the 16th and still no news from 1001 maquette. Even if we can understand a certain delay, it's too much. So much for announcing extended lead times from the outset. If it is to have this model at the end of the confinement no thank you it will be return to the enclosure.
Acheteur Vérifié
purchased on 16/04/2020
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1
/5
★☆☆☆☆
An order was placed and 500 euros were debited, but I still haven't received the material. I don't understand why, despite the current period, the debit has been made without the material having arrived (500 euros all in all).
Acheteur Vérifié
purchased on 16/04/2020
Translated review
1
/5
★☆☆☆☆
Order placed on 0304 I receive an email of shipment on 0604 except that when I look at the tracking the package has not left it is waiting at the supplier...... it is 1604 and still waiting at the digger After several emails I am told to wait that the tracking of the post moves except that nothing happens A Fuir does not respect its customers does not give any information. I'm waiting for my products for 3 weeks ...
Acheteur Vérifié
purchased on 16/04/2020
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1
/5
★☆☆☆☆
The prices on this site are far too high compared with other modelling sites. For example, the Renault RE20 Turbo Italeri Reference 4707 Scale 112 costs 250.99 euros (in their kindness they offer you a 5% discount, i.e. 238.44 euros), whereas this model can be found for 138 euros on france-maquette oupsmodel.com or breizh-modelisme. I'm well aware that prices are free, but at this level, it's not enough.
Acheteur Vérifié
purchased on 16/04/2020
Translated review
1
/5
★☆☆☆☆
An order was placed and 500 euros were debited, but I still haven't received the material. I don't understand why, despite the current period, the debit has been made without the material having arrived (500 euros all in all).
Acheteur Vérifié
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Order the 04042020 and to date no news 799e charge for 2 pots of paint and 1 tube of glue shameful 1st and last comman
Acheteur Vérifié
purchased on 16/04/2020
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1
/5
★☆☆☆☆
The RC model is missing part of the back
Acheteur Vérifié
purchased on 16/04/2020
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1
/5
★☆☆☆☆
I ordered an item a model of a rural house kit towards the end of March 2020 . This order was processed but for some reason you had the wrong address ,the courier could not deliver as they did not recognize the address, i contacted you and gave the correct address since then I have heard nothing.
Verified Buyer
purchased on 16/04/2020
1
/5
★☆☆☆☆
Order from 29.03.2020 still not arrived on email request only terse message ""was shipped on 31.03."" no answer to 2 emails Order still not processed at DHL smells like fraud
Verifizierter Käufer
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Mal has not arrived yet and the link you sent me does not show any current order, I need you to tell me exactly when it will arrive. Sa
Comprador Verificado
purchased on 16/04/2020
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1
/5
★☆☆☆☆
The shipment has not yet arrived at my home. Even with the difficulties of COVID 19, one month seems a long time to me. In addition I paid for the expre
Comprador Verificado
purchased on 16/04/2020
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1
/5
★☆☆☆☆
I HAVE NOT RECEIVED IT YET
Comprador Verificado
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Excellent products (at the moment I have only viewed them on the Web page). Considering the Covid 19 emergency situation I do not think it is acceptable that the order (INCLUDING PAYMENT BY CREDIT CARD) placed on the 3rd is shipped the requested material only on the 8th (having paid as much as 10 euros for shipping and having promised delivery by the 10th). Zero rating on the organization!!! I await a business proposal from the Company including an apology!!! WARNING!!!
Acquirente Verificato
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Absolutely dissatisfied order placed on 223 and paid 10€ shipping to date still nothing arrives and I can't even track the shipping insufficient service ever again
Acquirente Verificato
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Order placed on March 29 with choice of shipping by express courier for an additional charge. The package appears to have been shipped on April 8 but to date it has not arrived. In addition, the link provided on the site for DHL courier tracking does not work so it is not possible for me to get any information about the shipment. I understand the inconvenience due to Covid 19 however it does not seem to me to be a service up to the mark. I cannot give any evaluations on the quality of the goods as I have not yet received them.
Acquirente Verificato
purchased on 16/04/2020
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1
/5
★☆☆☆☆
HEAR HEAR !!! Today June 9, 2020 after almost 3 months after the order was delivered to me the package! Packed to the c.... of dog but with all items in good condition. An infinite time not even in case of nuclear armageddon would have taken so long to arrive especially when compared to all other e-commerce sites that have always shipped in reasonable time. The rating remains negative.
Acquirente Verificato
purchased on 16/04/2020
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1
/5
★☆☆☆☆
Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.
Acheteur Vérifié
purchased on 15/04/2020
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1
/5
★☆☆☆☆
Non je ne suis pas satis fer pars se site pas de bon vendeur je n'ais toujours pas reçus mon colis que j'avais commander il y a 10 jour. et sur le site il marque bien en stock mon article.. alors je devait le recevoir 2 jour après ma commande passer en stock... sa mais 24h Ouen sais en stock... et Ouen je lais passer il été en stock ma commande...jais demander le remboursement des frais de port et il m'dit non on ne rembourses pas...... alors site pas bien annonce mensonger sur leur site..... je vais leur faire une bonne pub sur des sites qui son connus....... et les faire passer à 30 million consomma
Acheteur Vérifié
purchased on 15/04/2020
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1
/5
★☆☆☆☆
I feel ripped off and this will be the last purchase I will make at this store. they have sold me a product that they did not have or expect to have. Almost a month ago I made the purchase of a set of Eduard photoetched parts to improve a model. On the 8th the order status was updated to "sent". I have not received it yet. The Covid19 excuse does not help me because I have ordered things to Germany or Poland that have arrived to Madrid in a matter of four days.
Comprador Verificado
purchased on 15/04/2020
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1
/5
★☆☆☆☆
On the tracking page it says that it is in delivery so it takes 2 days in the morning it says in delivery and at night system failure ... 2 days waiting for the delivery person to arrive and it does not arrive ... I will have to cancel the purchase and get my money back.
Comprador Verificado
purchased on 15/04/2020
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