/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Verified Buyer
purchased on 23/04/2020
1
/5
★☆☆☆☆
Still nothing received
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Communication problems and no delivery tracking... site to be avoided.
Acheteur Vérifié
purchased on 23/04/2020
Translated review
1
/5
★☆☆☆☆
Very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!
Acheteur Vérifié
purchased on 22/04/2020
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1
/5
★☆☆☆☆
Order not received
Acheteur Vérifié
purchased on 22/04/2020
Translated review
1
/5
★☆☆☆☆
Impossible to note: parcel still not received
Acheteur Vérifié
purchased on 22/04/2020
Translated review
1
/5
★☆☆☆☆
Delivery from 25.03.20 has still not arrived. No one can be reached by phone. There is no response to the second and subsequent emails. Once and never again.
Verifizierter Käufer
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Unreliable site!!! They give the possibility to order everything and then they don't have the availability in stock and they don't know when the new goods arrive. Of 4 puzzles they will send me maybe one after more than a month of waiting and only because I inquired otherwise who knows how many months I would have to wait. SHAME!!! VERY BAD SERVICE
Acquirente Verificato
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!
Acquirente Verificato
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Order placed on April 9, nothing received despite shipping costs impossible to reach by phone. Really not serious on their part. Beware
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
For an order placed on 1304 and with the shipment confirmation e-mail on the 15th, here is the follow-up: Your Colissimo will soon be entrusted to us! It is being prepared by your sender. No reply to the e-mail, no information on the site. In short, 1001 maquettes collects but doesn't send - it's not a postal problem. I won't be recommending this site any more, especially as it has competitors with a catalog that's just as good.
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I still haven't received anything
Acheteur Vérifié
purchased on 21/04/2020
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1
/5
★☆☆☆☆
I ordered the 7042020 and still haven't received anything. I took a model from stock and sent it within two days, but with the coronas I don't mind a little delay, but two weeks without any email to warn of a possible delay is not good.
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.
Comprador Verificado
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Affligeant...Commande effectué le 23 Mars en préparation le 09 avril et soi disant expédié depuis le 11avril... mais sans numéro de suivi du colis ! So no way to check if the package is on its way or even if it has actually left.... I'm still waiting but I have really big doubts about the professionalism of this
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Good evening order april 2 to date nothing change of carrier but especially more POST they are rigolos .merci.
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
I won't be more original than the previous comments. Order placed on April 2nd, cashed on the 3rd, still not shipped if I am to believe the tracking and no reply to the email sent to ask for news... I'm rather patient (an essential quality for a model maker) and accommodating, but the covid doesn't explain everything... I ordered products not available here on 2 other sites (one Belgian and one French) and received them by post with the usual follow-up without any problem... I wouldn't make the same mistake
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Quite a large order placed on 0404 ( for my daughter's birthday which is 2104 ... so today and they're not even shipped! I had to tell my daughter ( sorry honey I haven't received your gifts yet ) great! I really won't order a second time! Now I'm starting to have doubts !!!! Will I ever receive her puzzles or
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
I do not know if you have noticed dear friends but our reviews on online sales store are not valid and do not appear in the panel of reviews on this store!!!! Appears only favorable reviews you buy everyone is happy I'm billed and no equipment yet!!!! It's a scandal there are only sorted favorable reviews
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage
Acheteur Vérifié
purchased on 21/04/2020
Translated review
1
/5
★☆☆☆☆
Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Verified Buyer
purchased on 20/04/2020
1
/5
★☆☆☆☆
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Verified Buyer
purchased on 20/04/2020
1
/5
★☆☆☆☆
They announce that during COVID they are still shipping. I paid for express service but 12 days after the estimated delivery date I have not received anything. Not only this but they do not respond to my several e-mails nor by phone to my calls it seems that the number does not work. It is a scam it seems I have left more than 40 €. Ils annoncent que malgré COVID ils continuent à envoyer des commandes. J'ai payé pour le service express mais 12 jours après la date de livraison estimée je n'ai rien reçu. Pas seulement cela mais ils ne répondent pas aux e-mails ou par téléphone il resemple que le numéro ne marche pas. C'est une arnaque apparamment j'ai perdu plus de 40 €. They announce that they are delivering despit COVID. I paid the express courier but I didn't receive anything 12 days after the estimated time of arrival. Not only that but they do not answer my several e-mails nor my phone calls seems tha number doesn't work. I've been fooled it seems I'v
Comprador Verificado
purchased on 20/04/2020
Translated review
1
/5
★☆☆☆☆
Very disappointed I placed an order on April 9 with shipping costs and I received nothing and no information on the site is not normal that I can not track my order thank you for doing the necessary cordia
Acheteur Vérifié
purchased on 20/04/2020
Translated review
1
/5
★☆☆☆☆
Terrible! Ordered some decals on March 16th. The item never arrived. Company phone number doesn't work. Avoid!
Acheteur Vérifié
purchased on 20/04/2020
Translated review
1
/5
★☆☆☆☆
Still nothing received
Acheteur Vérifié
purchased on 20/04/2020
Translated review