/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Verified Buyer
purchased on 07/12/2020
Answer from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
2
/5
★★☆☆☆
Unfortunately much too slow and extremely expensive to ship.
Verifizierter Käufer
purchased on 07/12/2020
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3
/5
★★★☆☆
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Acheteur Vérifié
purchased on 07/12/2020
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Answer from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
2
/5
★★☆☆☆
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
Acheteur Vérifié
purchased on 06/12/2020
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3
/5
★★★☆☆
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
Acheteur Vérifié
purchased on 06/12/2020
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3
/5
★★★☆☆
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Verified Buyer
purchased on 05/12/2020
Answer from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
3
/5
★★★☆☆
Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.
Acheteur Vérifié
purchased on 05/12/2020
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2
/5
★★☆☆☆
Compliant products. Excellent packaging. Disastrous delivery time
Acheteur Vérifié
purchased on 05/12/2020
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3
/5
★★★☆☆
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Acheteur Vérifié
purchased on 05/12/2020
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Answer from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
3
/5
★★★☆☆
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
Acquirente Verificato
purchased on 04/12/2020
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2
/5
★★☆☆☆
The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere
Geverifieerde Koper
purchased on 04/12/2020
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3
/5
★★★☆☆
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
Acheteur Vérifié
purchased on 04/12/2020
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2
/5
★★☆☆☆
I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried
Acheteur Vérifié
purchased on 04/12/2020
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2
/5
★★☆☆☆
Order processing time too long, delivery time too long considering cost of postage.
Verified Buyer
purchased on 03/12/2020
3
/5
★★★☆☆
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
Acheteur Vérifié
purchased on 01/12/2020
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2
/5
★★☆☆☆
It’s a shame It’s a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Verified Buyer
purchased on 01/12/2020
Answer from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
3
/5
★★★☆☆
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Verified Buyer
purchased on 01/12/2020
2
/5
★★☆☆☆
Found just what I was looking for and fairly good delivery time from across the Atlantic despite Covid restrictions.
Verified Buyer
purchased on 01/12/2020
3
/5
★★★☆☆
The models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Verified Buyer
purchased on 01/12/2020
2
/5
★★☆☆☆
It's a shame It's a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Acheteur Vérifié
purchased on 01/12/2020
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Answer from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
3
/5
★★★☆☆
Good piece... nothing to say
Acheteur Vérifié
purchased on 30/11/2020
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2
/5
★★☆☆☆
Quick order processing good prices everything as expected! Thank you!!!
Verified Buyer
purchased on 30/11/2020
3
/5
★★★☆☆
The order is of good quality only the delivery time was too long.
Acheteur Vérifié
purchased on 29/11/2020
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2
/5
★★☆☆☆
Package received damaged
Acheteur Vérifié
purchased on 29/11/2020
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3
/5
★★★☆☆
Difficult to install shrouds....
Acheteur Vérifié
purchased on 29/11/2020
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2
/5
★★☆☆☆
Website is not reliable Promises are not kept Dutch site but you are spoken to in French and then on request in English Part of the delivery was not immediately in stock To find out I called 4 times Promises were kept partially and late 2x was only delivered after the umpteenth phone call If nothing changes then for me it was the 1st and last time
Geverifieerde Koper
purchased on 29/11/2020
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2
/5
★★☆☆☆
Hello Sorry, but for a fairly expensive model with practically no assembly instructions, it's a (very) shame.
Acheteur Vérifié
purchased on 28/11/2020
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2
/5
★★☆☆☆
Very bad time of specail courier to my… Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
Verified Buyer
purchased on 28/11/2020
Answer from 1001hobbies
Mr. Amitai, Thank you for your feedback. We inform you that your parcel is in transit, we open an investigation with the carrier. cordially, Customer service 1001 hobbies
2
/5
★★☆☆☆
Very bad time of specail courier to my... Very bad time of specail courier to my address - more than 3 weeks and order not received yet!
Acheteur Vérifié
purchased on 28/11/2020
Translated review
Answer from 1001hobbies
Mr. Amitai, Thank you for your feedback. We inform you that your parcel is in transit, we open an investigation with the carrier. cordially, Customer service 1001 hobbies
2
/5
★★☆☆☆
The order is not complete and this is not the first time! On customer service you have to wait a long time and when you finally get to speak to someone it has to be in English.
Geverifieerde Koper
purchased on 28/11/2020
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