/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Non je ne suis pas satis fer pars se site pas de bon vendeur je n'ais toujours pas reçus mon colis que j'avais commander il y a 10 jour. et sur le site il marque bien en stock mon article.. alors je devait le recevoir 2 jour après ma commande passer en stock... sa mais 24h Ouen sais en stock... et Ouen je lais passer il été en stock ma commande...jais demander le remboursement des frais de port et il m'dit non on ne rembourses pas...... alors site pas bien annonce mensonger sur leur site..... je vais leur faire une bonne pub sur des sites qui son connus....... et les faire passer à 30 million consomma
Acheteur Vérifié
purchased on 15/04/2020
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1
/5
★☆☆☆☆
Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.
Verified Buyer
purchased on 15/04/2020
1
/5
★☆☆☆☆
I feel ripped off and this will be the last purchase I will make at this store. they have sold me a product that they did not have or expect to have. Almost a month ago I made the purchase of a set of Eduard photoetched parts to improve a model. On the 8th the order status was updated to "sent". I have not received it yet. The Covid19 excuse does not help me because I have ordered things to Germany or Poland that have arrived to Madrid in a matter of four days.
Comprador Verificado
purchased on 15/04/2020
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1
/5
★☆☆☆☆
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
Acheteur Vérifié
purchased on 14/04/2020
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1
/5
★☆☆☆☆
More than a week when it is specified in the order 'delivered in two days' and charged 8 € 99 and still not delivered I am very disappointed I do not repeat p
Acheteur Vérifié
purchased on 14/04/2020
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1
/5
★☆☆☆☆
I've ordered my package on March 22nd... I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
Acheteur Vérifié
purchased on 14/04/2020
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1
/5
★☆☆☆☆
I've ordered my package on March 22nd… I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
Verified Buyer
purchased on 14/04/2020
1
/5
★☆☆☆☆
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
Verified Buyer
purchased on 14/04/2020
1
/5
★☆☆☆☆
The model that I bought for around 40€ went down to 27€ a few days after my purchase. There was no special offer on this product, so I don't understand and I'm not sure that I'll be able to afford it.
Acheteur Vérifié
purchased on 13/04/2020
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1
/5
★☆☆☆☆
I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes offers me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M
Acheteur Vérifié
purchased on 12/04/2020
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1
/5
★☆☆☆☆
I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes is offering me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M
Acheteur Vérifié
purchased on 12/04/2020
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1
/5
★☆☆☆☆
I have not yet received the coli
Acheteur Vérifié
purchased on 12/04/2020
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1
/5
★☆☆☆☆
More than a week and still no parcel for 8€99 delivery a scam
Acheteur Vérifié
purchased on 11/04/2020
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1
/5
★☆☆☆☆
Beware!!! I ordered a puzzle on 1001puzzle on 2042020 and I paid more than 16€ for chronopost delivered in 24h but I still haven't received anything!!!! They don't even answer the message and there is no phone to reach them!!!! I'm starting to believe that this site
Acheteur Vérifié
purchased on 11/04/2020
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1
/5
★☆☆☆☆
My order has not arrived. I have not received a refund and I emailed but have not had a response. Very disappointing and frustrating.
Verified Buyer
purchased on 11/04/2020
1
/5
★☆☆☆☆
J'ai fait la demande pour animer notre séjour c'est pourquoi j'ai commandé tous les articles qui étaient en stock pour qu'il arrive bientôt et après deux semaines nous attendons toujo
Comprador Verificado
purchased on 11/04/2020
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1
/5
★☆☆☆☆
Disappointed with my purchase! The image and description do not correspond to the model I received! The model ordered is reference 2464 with two characters as indicated on the visual and on the detailed description. The model received is reference 2464A with a single character and is much less qualitative in terms of design! In other words, I would have chosen another website, AMAZON, which offered the model delivered for less. My son's enthusiasm at the time of receipt got the better of the packaging before seeing that the model didn't match, so it was impossible to return the parcel! Please modify your advert and clearly indicate the model you actually supply and possibly make a commercial gesture! In spite of everything, I didn't know the COBI brand and products.
Acheteur Vérifié
purchased on 10/04/2020
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1
/5
★☆☆☆☆
Reminder to ask for my opinion on my order of March 21 still not received on April 10 my opinion today can only be negative Epilogue: I finally received my package on Monday April 20 not being indicated on the contents and value customs blocked it. Result: 36 Euros more in charges
Acheteur Vérifié
purchased on 10/04/2020
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1
/5
★☆☆☆☆
I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo
Comprador Verificado
purchased on 10/04/2020
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1
/5
★☆☆☆☆
I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed
Acquirente Verificato
purchased on 10/04/2020
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1
/5
★☆☆☆☆
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
Verified Buyer
purchased on 09/04/2020
1
/5
★☆☆☆☆
I have not received my order nor have I heard from the store. Shameful
Comprador Verificado
purchased on 09/04/2020
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1
/5
★☆☆☆☆
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
Acquirente Verificato
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
Geverifieerde Koper
purchased on 08/04/2020
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1
/5
★☆☆☆☆
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
Acheteur Vérifié
purchased on 08/04/2020
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1
/5
★☆☆☆☆
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
Verified Buyer
purchased on 08/04/2020
1
/5
★☆☆☆☆
Regrettable service. Please do not buy from this website.
Comprador Verificado
purchased on 08/04/2020
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