/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
Verified Buyer
purchased on 09/12/2020
3
/5
★★★☆☆
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
Acquirente Verificato
purchased on 09/12/2020
Translated review
3
/5
★★★☆☆
I can't write a review when I haven't… I can't write a review when I haven't received my order
Verified Buyer
purchased on 09/12/2020
Answer from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
2
/5
★★☆☆☆
I can't write a review when I haven't received my order
Verified Buyer
purchased on 09/12/2020
3
/5
★★★☆☆
If the product is out of stock, it becomes complicated. Review communication with customers...
Acheteur Vérifié
purchased on 09/12/2020
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3
/5
★★★☆☆
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
Geverifieerde Koper
purchased on 09/12/2020
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3
/5
★★★☆☆
I can't write a review when I haven't... I can't write a review when I haven't received my order
Acheteur Vérifié
purchased on 09/12/2020
Translated review
Answer from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
2
/5
★★☆☆☆
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
Verified Buyer
purchased on 08/12/2020
3
/5
★★★☆☆
Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
Verified Buyer
purchased on 08/12/2020
3
/5
★★★☆☆
Very long 20 days after ordering. Let's hope it's because of the co
Acheteur Vérifié
purchased on 08/12/2020
Translated review
2
/5
★★☆☆☆
Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.
Acheteur Vérifié
purchased on 08/12/2020
Translated review
3
/5
★★★☆☆
I still haven't received my November 25 order and it's now December 8. I hope to receive it before Christmas otherwise my 10 year old son will have nothing under the tree. For a first order I'm
Acheteur Vérifié
purchased on 08/12/2020
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2
/5
★★☆☆☆
Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.
Verifizierter Käufer
purchased on 08/12/2020
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3
/5
★★★☆☆
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Verified Buyer
purchased on 07/12/2020
Answer from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
2
/5
★★☆☆☆
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Verified Buyer
purchased on 07/12/2020
Answer from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
3
/5
★★★☆☆
You pay for shipping with DPD more than normal and then you get a mail that your package is handled by B-post Everything was on time but too high distribution costs why not directly B-post Also no choice of shipping: why no possibility to have something delivered later with lower shipping costs not everything has to be available tomorrow A review is nonsense if there is no response I'll wait a bit Greetings Werner
Geverifieerde Koper
purchased on 07/12/2020
Translated review
3
/5
★★★☆☆
The assembly instructions are not in French. Dommage Model being assembled
Acheteur Vérifié
purchased on 07/12/2020
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2
/5
★★☆☆☆
Unfortunately much too slow and extremely expensive to ship.
Verifizierter Käufer
purchased on 07/12/2020
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3
/5
★★★☆☆
Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.
Acheteur Vérifié
purchased on 07/12/2020
Translated review
Answer from 1001hobbies
Hello, Thank you for this comment on this product. We thank you for taking the time to give us your opinion and regret that it does not suit you! best regards Les service client
2
/5
★★☆☆☆
Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.
Acheteur Vérifié
purchased on 07/12/2020
Translated review
Answer from 1001hobbies
Mevrouw Lijen, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, 1001hobbies klantenservice.
2
/5
★★☆☆☆
Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice
Acheteur Vérifié
purchased on 06/12/2020
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3
/5
★★★☆☆
Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o
Acheteur Vérifié
purchased on 06/12/2020
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3
/5
★★★☆☆
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Verified Buyer
purchased on 05/12/2020
Answer from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
3
/5
★★★☆☆
Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.
Acheteur Vérifié
purchased on 05/12/2020
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2
/5
★★☆☆☆
Compliant products. Excellent packaging. Disastrous delivery time
Acheteur Vérifié
purchased on 05/12/2020
Translated review
3
/5
★★★☆☆
P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.
Acheteur Vérifié
purchased on 05/12/2020
Translated review
Answer from 1001hobbies
Dear Mr. Hawkins Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
3
/5
★★★☆☆
A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!
Acquirente Verificato
purchased on 04/12/2020
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2
/5
★★☆☆☆
The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere
Geverifieerde Koper
purchased on 04/12/2020
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3
/5
★★★☆☆
Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi
Acheteur Vérifié
purchased on 04/12/2020
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2
/5
★★☆☆☆
I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried
Acheteur Vérifié
purchased on 04/12/2020
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