Reviews 1001hobbies

Inaccurate instructions and manufacturing. ALPHA Jet

The products great the delivery absolutely lacking because the postal service in case of non-delivery notifies you 3 or 4 days later (assuming it is true ) that you have passed and you have to go to pick up the package either on Wednesday or Saturday in a narrow time slot.

Disappointed because it took almost 2 weeks from order to delivery.

Little news on delivery time and route of goods when shipped free of charge for purchases over 60 euros

I placed two orders on the same day… I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike

I placed two orders on the same day... I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike

Long delivery time. Expensive shipping cost. Item arrived damaged.

At the time of purchase the delivery date was different from the date I received the product. It took 1 week longer than expected according to what it said on the day I placed the order.

Hello, thank you for classifying your models in a better way. For boats, no recent racing boats, for example. We're inundated with warships (use more filters).

Disappointed I ordered a set of rear shock absorbers missing a part in the set.

Bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe

Good web store But review your partners zero delivery service ( mondial relais )

Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at

4 days late delivery...not great!!!

The parcel was not available at the time I was informed that it was available at the collection point

Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.

Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.

Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience

On 25.01.2019 I ordered the item no. HELL52904 (invoice no. DE146167 order no. 156103). Unfortunately I had to realize that 3 colors were not included (No. 11166 and 209). I complained about this defect by email on 11.02.2019 and have not heard from you to date. You had replied to me that you would take care of this matter immediately. When will I receive my missing colors?

Before buying I sent an email to know if the product (noted in stock shipped in 24h) would be delivered before 8 days. The answer was positive if you order today which I did and paid for express delivery. When nothing arrived and the site was not being prepared, I called 36 hours before the event for which we needed the gift. I was told (very kindly) that I had ordered a model that was not available! After looking for acceptable alternatives, I ended up taking a model that cost €450 more! and I was assured that it could go immediately and that I'd have it in time. This was not the case and I arrived for the retirement of our colleague with a photo... It was extremely embarrassing, especially for the people who had contributed to the gift. I

This used to be a great web sight.You... This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!

Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.

This used to be a great web sight.You… This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!

Overall Poor Service Placed and order for a model plane in mid December. Order was expected to ship about 7 days after order placement and ship with DHL. It did ship when expected, however, the DHL tracking number they provided did not work. Their e-mail reply stated that their ""logistic partner made a mistake"" and it shipped some other way with no tracking number. I was refunded some of the shipping cost. When it arrived, the shipper box arrived in very good condition with no signs of damage, physical or weather related. I point that out because when I opened the shipper box and took out the model's box, I quickly could tell that the model's box had previously gotten wet. Anyone could see and feel that the box got wet and then dried. It also means that their order processing department could tell and shipped out the box anyway, knowing it might have issues. The water did reach the components inside. I'm okay with the plastic parts getting wet, no harm, I'm okay with the manual being warped by the water and the staples on it getting rust, it still readable. I'm not okay with stickers warping, fading colors, and losing adhesiveness. Sent two e-mails before getting a reply. They said they would send replacement stickers. I e-mailed back asking if possible to ship in box instead of an envelope because the likely hood of bending. Did not received a reply. 5 weeks later, no stickers. Send an e-mail, they don't reply. Send a second e-mail, they don't reply. 6 weeks later still no replacement stickers. First and Last purchase with 1001 Modelkits. By the way, their price for the model is about 35% over the original retail price.

Very high prices (sometimes double compared to other sites). Delivery times spread out (3 weeks). Doesn't necessarily offer more choice. An excellent system

Hello I placed an order with you which was paid for a week ago. You tell me that it has been dispatched, but when I look at the parcel tracking it still hasn't been dispatched and of course I still haven't received it. I don't know where the error or lack of communication is, but it would be nice to know. Thank you for replying quickly by e-mail or otherwise. Cordi

Delivery time of 7 days (a little too long) payment problems.... a higher direct debit was taken from my account I report it the same day I am told ok and I have to insist by 2 mails without answer and one last time by your online system to finally be reimbursed (time 1semain

It's not easy to navigate around the site, but delivery times are far too long. What's more, it's still not

Good quality products as described. Package well packed. 3 stars for delivery. Products indicated in stock, dispatched within 24 hours, but missing at time of order dispatch. Ordered January 15 Shipped January 24 Received January 28. Credit card debited on day of order.

It's difficult for me to evaluate this order since I still haven't received the model. I called 1001 maquette again and they answered the next day. It's been 3 weeks since I ordered the product and still nothing. It's far too lo

The goods were supposedly shipped, but the shipment number is unknown at DHL.de and the shipment is still in Le Harve (10 days ago) at DHL.com. Customer service has been unable to provide any further information for 5 days!

Product ok. But delivery time not respectedÃ

The item and the box arrived damaged. I contacted the store they attended me right away but first they blamed the carrier when the packaging that came to me was not in bad condition and told me that either I paid the return costs or I kept the broken item and they gave me a voucher of 10 euros as an exception. I did not like the treatment at all. I consider that this store lacks seriousness and I will not buy again.

Delivery took quite a long time and substitute items were sent for several paints that were ordered without consultation.

Finally too expensive. No communication. I would not recommend this site.

Package arrived safely and conformed. But model (4 characters) poorly protected in the letter a broken character. Nothing irreparable for a model maker ma

The order and delivery went smoothly. However, the two Hobbymasters (F-35 and F-16) had no assembly instructions in the boxes. Prices for some models can be much higher than elsewhere. The on-site store in Paris is just an office (nothing to sell there). That said, the on-site staff is young.

Very good mention for the availability and prices of the tamiya acrylic paint.not so good for the aerosol productsalways at the tamiya brand level.

Very expensive colissimo delivery charges and when a delivery problem occurs (Colissimo fault) customer service looks down on any request for a gesture. No problem, the site is good but without p

Perfect service. Website to be improved when accessed via a tablet.