4.2/5
★★★★☆
based on 37909 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery

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Verified Buyer
purchased on 17/01/2019
Answer from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
3 /5
★★★☆☆

The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.

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Comprador Verificado
purchased on 16/01/2019
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3 /5
★★★☆☆

Overall satisfactory but very disappointed with the product ach

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Acheteur Vérifié
purchased on 14/01/2019
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3 /5
★★★☆☆

Acceptable delivery time

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Verified Buyer
purchased on 12/01/2019
3 /5
★★★☆☆

Very late deliveryiv

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Acheteur Vérifié
purchased on 11/01/2019
Translated review
3 /5
★★★☆☆

The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma

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Acheteur Vérifié
purchased on 10/01/2019
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2 /5
★★☆☆☆

The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.

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Comprador Verificado
purchased on 10/01/2019
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3 /5
★★★☆☆

After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.

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Acheteur Vérifié
purchased on 09/01/2019
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3 /5
★★★☆☆

Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.

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Acheteur Vérifié
purchased on 08/01/2019
Translated review
2 /5
★★☆☆☆

The purchase made on December 18 with the payment of transport of 4 days maximum a delay of 10 days in the departure of the order from their warehouses and another delay of 8 days in the delivery of the same.

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Comprador Verificado
purchased on 08/01/2019
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2 /5
★★☆☆☆

I received the package with a terrible delay. I find it unbelievable that it takes 15 days to arrive and on top of that I have to pay the shipping costs. Very bad shipping service.

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Comprador Verificado
purchased on 08/01/2019
Translated review
3 /5
★★★☆☆

In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.

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Acheteur Vérifié
purchased on 07/01/2019
Translated review
2 /5
★★☆☆☆

Sorry for the bad note, but an order placed on December 26th and delivered on January 5th challenged me.

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Acheteur Vérifié
purchased on 07/01/2019
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3 /5
★★★☆☆

The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.

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Verified Buyer
purchased on 06/01/2019
2 /5
★★☆☆☆

Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you

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Acheteur Vérifié
purchased on 05/01/2019
Translated review
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you

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Verified Buyer
purchased on 05/01/2019
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.

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Acheteur Vérifié
purchased on 04/01/2019
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2 /5
★★☆☆☆

The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them

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Acheteur Vérifié
purchased on 02/01/2019
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2 /5
★★☆☆☆

It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long

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Comprador Verificado
purchased on 02/01/2019
Translated review
3 /5
★★★☆☆

Delivery details even for out-of-stock colissimo

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Acheteur Vérifié
purchased on 01/01/2019
Translated review
3 /5
★★★☆☆

I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as

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Acheteur Vérifié
purchased on 01/01/2019
Translated review
3 /5
★★★☆☆

Wide choice of models, but I think you should be able to see the assembly instructions before you buy.

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Acheteur Vérifié
purchased on 31/12/2018
Translated review
2 /5
★★☆☆☆

The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?

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Comprador Verificado
purchased on 31/12/2018
Translated review
2 /5
★★☆☆☆

Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.

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Acheteur Vérifié
purchased on 30/12/2018
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3 /5
★★★☆☆

Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.

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Comprador Verificado
purchased on 29/12/2018
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2 /5
★★☆☆☆

It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!

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Acquirente Verificato
purchased on 29/12/2018
Translated review
2 /5
★★☆☆☆

Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma

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Acheteur Vérifié
purchased on 28/12/2018
Translated review
3 /5
★★★☆☆

The model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.

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Acheteur Vérifié
purchased on 28/12/2018
Translated review
3 /5
★★★☆☆

The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly

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Acheteur Vérifié
purchased on 28/12/2018
Translated review
3 /5
★★★☆☆

The product corresponds to what is published by the seller.

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Comprador Verificado
purchased on 27/12/2018
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2 /5
★★☆☆☆

The aircraft (F-106A) model is beautiful!! Exceeded my expectations in every respect. Thank-you!

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Verified Buyer
purchased on 26/12/2018
3 /5
★★★☆☆

I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.

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Acheteur Vérifié
purchased on 26/12/2018
Translated review
2 /5
★★☆☆☆

The quality of the model, considering the price, is very average and requires a lot of adjustments with the help of putty. Overall, I'm disappointed by this model, which I wouldn't recommend to anyone.

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Acheteur Vérifié
purchased on 26/12/2018
Translated review
3 /5
★★★☆☆

A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.

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Acheteur Vérifié
purchased on 25/12/2018
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3 /5
★★★☆☆

I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.

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Comprador Verificado
purchased on 25/12/2018
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2 /5
★★☆☆☆

Interesting, high-quality products, unfortunately marred by an extremely laborious delivery system. Mondial relais is not up to the job. On my last 2 orders, we had to launch investigations to find the parcels .... really do

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Acheteur Vérifié
purchased on 24/12/2018
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3 /5
★★★☆☆

This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case

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Acheteur Vérifié
purchased on 22/12/2018
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2 /5
★★☆☆☆

I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.

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Acheteur Vérifié
purchased on 22/12/2018
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2 /5
★★☆☆☆

Got exactly what i ordered and on time

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Verified Buyer
purchased on 21/12/2018
2 /5
★★☆☆☆

I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.

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Acheteur Vérifié
purchased on 20/12/2018
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