/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Completely disappointed... I don't know if it was a lack of professionalism or what, but thank goodness I didn't buy the product I saw yesterday and I sent them an email to see how long it would take me because they still haven't answered me and that same product and many others are no longer available.
Comprador Verificado
purchased on 23/03/2020
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1
/5
★☆☆☆☆
I placed an order and received confirmation that my order and payment had been accepted This is now 8 days ago Since then absolute radio silence and I can't reach anyone either So I fear my order and pennies are lost
Geverifieerde Koper
purchased on 20/03/2020
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1
/5
★☆☆☆☆
Had to wait a very long time for delivery and via mail 1001 hobbies was not really polite 1001 excuses as to why I did not have my delivery yet and it was always my fault according to them too? If I can I avoid any further purchase there and otherwise I only pay upon receipt
Geverifieerde Koper
purchased on 19/03/2020
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1
/5
★☆☆☆☆
Despite this period I can't congratulate you on your delivery times !!!! In confinement the only pleasure to pass the time is building models and making paintings !!!!!!!
Acheteur Vérifié
purchased on 18/03/2020
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1
/5
★☆☆☆☆
I have not received my order and according to avia all deliveries are suspended until further notice. Please cancel my order.
Acheteur Vérifié
purchased on 18/03/2020
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1
/5
★☆☆☆☆
Easy to use and reasonable pricing. They offer kits from a number of manufacturers that are hard to come by in the USA. In the words of the Govenator I'll be back.
Verified Buyer
purchased on 17/03/2020
1
/5
★☆☆☆☆
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
Acheteur Vérifié
purchased on 17/03/2020
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Answer from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicate this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging this information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
1
/5
★☆☆☆☆
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
Verified Buyer
purchased on 17/03/2020
Answer from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicated this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging these information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
1
/5
★☆☆☆☆
Do not buy here they force you to spend 70 euros to get free shipping and despite that the shipping has been delayed a lot and about the price on Amazon I have seen the same products with a price difference quite noticeable with one or two days shipping without having to force you to spend that money already elevated.
Comprador Verificado
purchased on 06/03/2020
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1
/5
★☆☆☆☆
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
Acheteur Vérifié
purchased on 02/03/2020
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1
/5
★☆☆☆☆
Very disappointed not received the right merchandise and colors and no compensation
Acheteur Vérifié
purchased on 02/03/2020
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1
/5
★☆☆☆☆
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
Comprador Verificado
purchased on 01/03/2020
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1
/5
★☆☆☆☆
I have sent an email and still no reply.
Acheteur Vérifié
purchased on 29/02/2020
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1
/5
★☆☆☆☆
Poor customer service and products not in accordance with the description
Acquirente Verificato
purchased on 26/02/2020
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1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
Verified Buyer
purchased on 25/02/2020
1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
Acheteur Vérifié
purchased on 25/02/2020
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1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
Verified Buyer
purchased on 25/02/2020
1
/5
★☆☆☆☆
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
Comprador Verificado
purchased on 24/02/2020
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1
/5
★☆☆☆☆
Ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
Acheteur Vérifié
purchased on 23/02/2020
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1
/5
★☆☆☆☆
The product was spot on just what I wanted But delivery/shipping not worth paying the extra money for faster delivery as product is not dispatched within given delivery time waited over a week for a 2 day delivery
Verified Buyer
purchased on 22/02/2020
1
/5
★☆☆☆☆
Franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
Acheteur Vérifié
purchased on 21/02/2020
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1
/5
★☆☆☆☆
Franstalig geleverd 16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd, en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden, en dat is ook niet goedkoop. Geen aanrader dus!
Verified Buyer
purchased on 21/02/2020
1
/5
★☆☆☆☆
Order takes way too long to be shipped
Geverifieerde Koper
purchased on 20/02/2020
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1
/5
★☆☆☆☆
Among other things, I ordered 2 Revell paints (n°36140 and 36186) at a price of 269€ each. But instead I received 2 Humbrol paints (n°91 and 26) at the price of 229€ each. This replacement was made without my knowledge, and for these Humbrol paints I was charged the same price as for Revell paints, a difference to my detriment. I regret the lack of information, the replacement without validation on my part and the levy at the highest rate and not corresponding to the products delivered. I also regret that 1001 maquettes did not reply to my messages.
Acheteur Vérifié
purchased on 19/02/2020
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1
/5
★☆☆☆☆
Avoid this firm like the plague. customer service is non existent. postage charges are horrendous and having paid the money for fast delivery im still waiting 2 weeks later with no item, JOKE. half of the correspondence they send is in French. I buy rc parts from all over and have never been treated as a customer this poorly I wil not be back. RUBBISH!!!!!!!!!!!!!!
Verified Buyer
purchased on 18/02/2020
1
/5
★☆☆☆☆
I was told a week ago that my order had been shipped and I still haven't received it.
Comprador Verificado
purchased on 17/02/2020
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1
/5
★☆☆☆☆
I haven't received my coli
Acheteur Vérifié
purchased on 16/02/2020
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1
/5
★☆☆☆☆
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
Verified Buyer
purchased on 13/02/2020
1
/5
★☆☆☆☆
Op 24 januari besteld, niets ontvangen tot op heden Op 24 januari een motor besteld voor mijn RC auto. Nu is het inmiddels 13 februari en nog steeds niets ontvangen. zeer ontevreden hier over!
Acheteur Vérifié
purchased on 13/02/2020
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1
/5
★☆☆☆☆
It's a pity to be taken for a ride when you report that a product appears to be in stock on the site, only to receive an e-mail stating that it's not available.
Acheteur Vérifié
purchased on 13/02/2020
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