/5
★★★★☆
based on 37055 reviews published
★★★★☆
based on 37055 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Reminder to ask for my opinion on my order of March 21 still not received on April 10 my opinion today can only be negative Epilogue: I finally received my package on Monday April 20 not being indicated on the contents and value customs blocked it. Result: 36 Euros more in charges
Acheteur Vérifié
purchased on 10/04/2020
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1
/5
★☆☆☆☆
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
Acheteur Vérifié
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
Verified Buyer
purchased on 09/04/2020
1
/5
★☆☆☆☆
I have not received my order nor have I heard from the store. Shameful
Comprador Verificado
purchased on 09/04/2020
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1
/5
★☆☆☆☆
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
Acquirente Verificato
purchased on 09/04/2020
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1
/5
★☆☆☆☆
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
Geverifieerde Koper
purchased on 08/04/2020
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1
/5
★☆☆☆☆
Package not arrived yet - no customer service or response to my query about missing item
Verified Buyer
purchased on 08/04/2020
1
/5
★☆☆☆☆
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
Acheteur Vérifié
purchased on 08/04/2020
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1
/5
★☆☆☆☆
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
Verified Buyer
purchased on 08/04/2020
1
/5
★☆☆☆☆
Regrettable service. Please do not buy from this website.
Comprador Verificado
purchased on 08/04/2020
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1
/5
★☆☆☆☆
It's april 7th and I still haven't received my order placed and paid for on march 24th.
Acheteur Vérifié
purchased on 07/04/2020
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1
/5
★☆☆☆☆
Unable to contact No reply���s to email Don���t answer phones I want to return order th
Verified Buyer
purchased on 07/04/2020
1
/5
★☆☆☆☆
Waiting order placed March 25when I paid the express shipping (19 €).which on the website says it arrives in 2 or 5 days. I sent them an email and they replied that they are missing the paintings.On April 15 I send them another email requesting a refund and they replied that it has already been sent that you can check the order on a shipping website. There I was told that the order does not exist. Today, April 21, I am still waiting
Comprador Verificado
purchased on 07/04/2020
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1
/5
★☆☆☆☆
Still no delivery... The name has been truncated. I don't know where my pa
Acheteur Vérifié
purchased on 06/04/2020
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1
/5
★☆☆☆☆
I ordered a model from them and it arrived in January. When I have been assembling it for two days I realize that several panels of parts are missing. I contact them and they tell me that they will reimburse me for the purchase or send me the missing parts. I have been waiting for 5 weeks and sending them all the information they ask me for and they give me long delays or ask me for information that I have already sent them before. In the end I have thrown the model in the trash. They are informal and very bad at attending to the public, they only give me long delays. Ju
Comprador Verificado
purchased on 06/04/2020
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1
/5
★☆☆☆☆
I bought 3 weeks ago 5 products from the catalog for my elderly father who needs something for entertainment. I wrote a week later and was told that one of the models was missing. I have tried to contact them by phone and they communicate. I paid 170 euros and we still haven't received anything. I wrote again to ask them to cancel the order or send it without the missing item. They only reply with a standard mail. Very disappointed and worried. Also my father is still without models for the confinement. I thought they would be a company
Comprador Verificado
purchased on 06/04/2020
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1
/5
★☆☆☆☆
Ordered Tamiya wash Humbrol wash delivered
Verified Buyer
purchased on 05/04/2020
1
/5
★☆☆☆☆
My payment card was debited last month, I haven't received anything and I have no news of my order. Debiting cards when the order is sent, as Amazon does, would be a step forward, with or without containment.
Acheteur Vérifié
purchased on 05/04/2020
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1
/5
★☆☆☆☆
I've been waiting for 1 month.
Acheteur Vérifié
purchased on 04/04/2020
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1
/5
★☆☆☆☆
Hello despite my mail for bad delivery I have no news from you.I'm annoyed because this is not the first time I order from you.I await your contact to tell you more.see you soon I hope. NAPO170
Acheteur Vérifié
purchased on 04/04/2020
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1
/5
★☆☆☆☆
Not at all satisfied I keep getting emails asking me if I am satisfied with my first purchase on this site but I still have not received the item. It is about days late and don't use the excuse of the emergency that is affecting us as I buy quite a lot of modeling items on the internet and it is all coming to me regularly even things from California from Germany and Japan. I think I am not buying from this site anymore.
Acquirente Verificato
purchased on 04/04/2020
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1
/5
★☆☆☆☆
Very convenient
Geverifieerde Koper
purchased on 03/04/2020
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1
/5
★☆☆☆☆
Being asked to review despite the fact I am STILL waiting for my items to arrive. If you are going to have a .co.uk web address you need to let buyers know the items are coming from abroad and will therefore take WEEKS to arrive. I will not be purchasing from you again.
Verified Buyer
purchased on 03/04/2020
1
/5
★☆☆☆☆
I have been waiting for the model since March 18 and it still has not arrived. The answers to the mails I send claiming it only tell me to wait a little longer when it was supposed to arrive in two or three days. I ordered it to make the confinement more pleasant and it is going to end before it arrives. If it arrives at all, because at the rate I am going
Comprador Verificado
purchased on 03/04/2020
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1
/5
★☆☆☆☆
Very good service
Acheteur Vérifié
purchased on 02/04/2020
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1
/5
★☆☆☆☆
Very bad I wanted to cancel the order because it was very late with the date they assured and they did not cancel it. They also told me that it had been shipped when the tracking they give you showed that the next day they were still preparing it. I sent it to them and they continued with the same thing. Inform
Comprador Verificado
purchased on 02/04/2020
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1
/5
★☆☆☆☆
I don't know french i am very satisfied with ever aspect of the transaction no complants.
Verified Buyer
purchased on 01/04/2020
1
/5
★☆☆☆☆
I cannot give you satisfaction as I have not yet received the matereil.
Acheteur Vérifié
purchased on 01/04/2020
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