★★★★☆
based on 37909 reviews published
Latest neutral customer reviews
Took too long to receive it. Took too long to receive it.
Took too long to receive it.
Took too long to receive it. Took too long to receive it.
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
Delivery time too long
Waiting time a little long. But probably due to traffic disruptions.
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Just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Very bad after-sales service, responding to different delivery days.
The delivery took far too long.
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
Deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
Hello long delivery time shame despite paypal payment
Processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.
Disappointed with delivery time
Available on the site although they were not in stock delivery time problem
Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!
I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself
I was delivered almost 2 weeks later and a box was or
No worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie
Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie