/5
★★★★☆
based on 37053 reviews published
★★★★☆
based on 37053 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I can not give a good rating as I still do not have the item I ordered
Verified Buyer
purchased on 31/03/2020
1
/5
★☆☆☆☆
Still not received...
Acheteur Vérifié
purchased on 31/03/2020
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1
/5
★☆☆☆☆
Despite covid 19 parcel well received Mer
Acheteur Vérifié
purchased on 30/03/2020
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1
/5
★☆☆☆☆
In this period of confinement I can not give an opinion since I have not received the product Cordially Stay che
Acheteur Vérifié
purchased on 30/03/2020
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1
/5
★☆☆☆☆
292 euro for a remote-controlled Beetle model that arrives without a motor, battery or remote control seems to me to be an anarchic situation that I can't stand; to find myself with a beautiful model (very expensive) that can't work unless I spend at least another 100 euros to start enjoying it, with the additional purchase of the motor, battery and remote control. Is it really honest to offer us such an opportunity??? Can you improve your ads so that we don't fall into the trap I did? I must admit that I'm looking for other service providers who are more honest in their presentation. I'd like an answer from you.
Acheteur Vérifié
purchased on 27/03/2020
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1
/5
★☆☆☆☆
- Ordered on 08022020. No indication of item availability or delivery date when I placed my order. - Still nothing received on 26022020! No information on the status of delivery despite the delay. I conclude that I was sold an item that was not in stock (which never arrived and which is now reported as unavailable). - I call customer service to cancel my order. The person I spoke to (a nice person, it has to be said) asked me to confirm it in writing and announced that a refund would not be forthcoming for another two weeks. - I write to express my dissatisfaction, saying that I'd been sold an item that wasn't available. I'm told I'm mistaken. What is it then? - I go back to the site today and I see that the order was cancelled on 10022020 !!! Instead of 26022020 (date of my call). - And finally: I've been trying to unsubscribe from the newsletter ever since and I'm still receiving promotional emails! I don't recommend this site!
Acheteur Vérifié
purchased on 25/03/2020
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1
/5
★☆☆☆☆
Laatste bestelling ooit Laatste bestelling ooit, eerst krijg je een mail dat je item verzonden is, als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier, dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is, het zou bij hun toekomen op het einde van de week begin volgende week, maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail, je hebt toch onze policy gelezen. Klantenservice nul, beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
Acheteur Vérifié
purchased on 25/03/2020
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1
/5
★☆☆☆☆
Laatste bestelling ooit Laatste bestelling ooit, eerst krijg je een mail dat je item verzonden is, als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier, dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is, het zou bij hun toekomen op het einde van de week begin volgende week, maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail, je hebt toch onze policy gelezen. Klantenservice nul, beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
Verified Buyer
purchased on 25/03/2020
1
/5
★☆☆☆☆
I have not received yet the last 2 models I bought .25.03.2020
Comprador Verificado
purchased on 25/03/2020
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1
/5
★☆☆☆☆
Parcel ordered on March 18 still not sent to date (March 25). I know there's an exceptional situation but I've contacted them to get information about the delivery since March 20 and to date there's been no response from the logistics team. In response to the seller's answer ... March 4 is a previous order. How do you receive an order on March 4 that was placed on March 18. What does it mean? Maybe you didn't look carefully? In any case, I must not modify my comments as you advise. By way of information, I sent an e-mail on March 20 and March 23 with a reply from you each time (but without any information about the parcel). Thank you for modifi
Acheteur Vérifié
purchased on 25/03/2020
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1
/5
★☆☆☆☆
Good product selection good Webb site efficient delivery.
Verified Buyer
purchased on 24/03/2020
1
/5
★☆☆☆☆
Completely disappointed... I don't know if it was a lack of professionalism or what, but thank goodness I didn't buy the product I saw yesterday and I sent them an email to see how long it would take me because they still haven't answered me and that same product and many others are no longer available.
Comprador Verificado
purchased on 23/03/2020
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1
/5
★☆☆☆☆
I placed an order and received confirmation that my order and payment had been accepted This is now 8 days ago Since then absolute radio silence and I can't reach anyone either So I fear my order and pennies are lost
Geverifieerde Koper
purchased on 20/03/2020
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1
/5
★☆☆☆☆
Had to wait a very long time for delivery and via mail 1001 hobbies was not really polite 1001 excuses as to why I did not have my delivery yet and it was always my fault according to them too? If I can I avoid any further purchase there and otherwise I only pay upon receipt
Geverifieerde Koper
purchased on 19/03/2020
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1
/5
★☆☆☆☆
Despite this period I can't congratulate you on your delivery times !!!! In confinement the only pleasure to pass the time is building models and making paintings !!!!!!!
Acheteur Vérifié
purchased on 18/03/2020
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1
/5
★☆☆☆☆
I have not received my order and according to avia all deliveries are suspended until further notice. Please cancel my order.
Acheteur Vérifié
purchased on 18/03/2020
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1
/5
★☆☆☆☆
Easy to use and reasonable pricing. They offer kits from a number of manufacturers that are hard to come by in the USA. In the words of the Govenator I'll be back.
Verified Buyer
purchased on 17/03/2020
1
/5
★☆☆☆☆
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
Acheteur Vérifié
purchased on 17/03/2020
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Answer from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicate this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging this information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
1
/5
★☆☆☆☆
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
Verified Buyer
purchased on 17/03/2020
Answer from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicated this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging these information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
1
/5
★☆☆☆☆
Do not buy here they force you to spend 70 euros to get free shipping and despite that the shipping has been delayed a lot and about the price on Amazon I have seen the same products with a price difference quite noticeable with one or two days shipping without having to force you to spend that money already elevated.
Comprador Verificado
purchased on 06/03/2020
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1
/5
★☆☆☆☆
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
Acheteur Vérifié
purchased on 02/03/2020
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1
/5
★☆☆☆☆
Very disappointed not received the right merchandise and colors and no compensation
Acheteur Vérifié
purchased on 02/03/2020
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1
/5
★☆☆☆☆
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
Comprador Verificado
purchased on 01/03/2020
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1
/5
★☆☆☆☆
I have sent an email and still no reply.
Acheteur Vérifié
purchased on 29/02/2020
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1
/5
★☆☆☆☆
Poor customer service and products not in accordance with the description
Acquirente Verificato
purchased on 26/02/2020
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1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
Verified Buyer
purchased on 25/02/2020
1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
Acheteur Vérifié
purchased on 25/02/2020
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1
/5
★☆☆☆☆
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
Verified Buyer
purchased on 25/02/2020
1
/5
★☆☆☆☆
Very bad experience. They sent me the wrong order and it was very difficult to contact them. Resolved that they do not have stock of what I ordered I sent them the wrong package and still waiting for a refund. I will never buy from them again.
Comprador Verificado
purchased on 24/02/2020
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1
/5
★☆☆☆☆
Ordered before noon... shipped the same day.... I ordered at 11am and my package was shipped 3 days later. unacceptable. advertising.
Acheteur Vérifié
purchased on 23/02/2020
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