4.2/5
★★★★☆
based on 38228 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.

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Acheteur Vérifié
purchased on 15/12/2018
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Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
2 /5
★★☆☆☆

I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.

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Verified Buyer
purchased on 15/12/2018
2 /5
★★☆☆☆

I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.

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Verified Buyer
purchased on 15/12/2018
Answer from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
3 /5
★★★☆☆

Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...

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Acheteur Vérifié
purchased on 14/12/2018
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Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...

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Verified Buyer
purchased on 14/12/2018
Answer from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

Very bad after-sales service, responding to different delivery days.

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Comprador Verificado
purchased on 14/12/2018
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3 /5
★★★☆☆

The delivery took far too long.

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Verifizierter Käufer
purchased on 13/12/2018
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3 /5
★★★☆☆

Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen

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Verified Buyer
purchased on 11/12/2018
2 /5
★★☆☆☆

Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.

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Acquirente Verificato
purchased on 11/12/2018
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3 /5
★★★☆☆

Deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch

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Acheteur Vérifié
purchased on 07/12/2018
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2 /5
★★☆☆☆

Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)

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Acheteur Vérifié
purchased on 06/12/2018
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3 /5
★★★☆☆

The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.

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Comprador Verificado
purchased on 06/12/2018
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2 /5
★★☆☆☆

Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5

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Acheteur Vérifié
purchased on 05/12/2018
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3 /5
★★★☆☆

Hello long delivery time shame despite paypal payment

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Acheteur Vérifié
purchased on 04/12/2018
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3 /5
★★★☆☆

Processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.

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Acheteur Vérifié
purchased on 04/12/2018
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3 /5
★★★☆☆

Unclear and deceptive dispatch details, states courier charges for same arrives by post.

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Verified Buyer
purchased on 04/12/2018
2 /5
★★☆☆☆

The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.

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Acheteur Vérifié
purchased on 29/11/2018
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3 /5
★★★☆☆

Disappointed with delivery time

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Acheteur Vérifié
purchased on 29/11/2018
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3 /5
★★★☆☆

Available on the site although they were not in stock delivery time problem

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Acheteur Vérifié
purchased on 28/11/2018
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2 /5
★★☆☆☆

Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!

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Acheteur Vérifié
purchased on 24/11/2018
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2 /5
★★☆☆☆

I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself

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Verifizierter Käufer
purchased on 24/11/2018
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3 /5
★★★☆☆

I was delivered almost 2 weeks later and a box was or

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Acheteur Vérifié
purchased on 23/11/2018
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3 /5
★★★☆☆

No worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything

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Acheteur Vérifié
purchased on 23/11/2018
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3 /5
★★★☆☆

Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign

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Acheteur Vérifié
purchased on 20/11/2018
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3 /5
★★★☆☆

Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.

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Acheteur Vérifié
purchased on 19/11/2018
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2 /5
★★☆☆☆

Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie

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Acheteur Vérifié
purchased on 18/11/2018
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2 /5
★★☆☆☆

Slechte winkel niet aan te raden slechte service niet te vertrouwen nee bedankt ik beveel deze winkel niet aan zeer slechte service heb produkten besteld wegens omstandigheden heb ik ze terug gestuurd zoals het moest. Ze beloven je geld terug te storten ik heb na een maand nog niks terug gezien van mijn betaald bedrag 737,33€ normaal maximum 4 dagen van uit frankrijk want daar zit de hoofdzetel en het geld moet op de rekening staan.Ze komen dan af er is wat fout gelopen het is dit het is dat voor mij zijn het geen mensen om zaken mee te doen ik ben wel mijn 737,33€ kwijt een ware schande.Nee nooit meer !!!!!!!!!!!!! Marc de kinder uit belgie

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Verified Buyer
purchased on 18/11/2018
3 /5
★★★☆☆

Correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)

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Acheteur Vérifié
purchased on 17/11/2018
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2 /5
★★☆☆☆

I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.

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Acheteur Vérifié
purchased on 17/11/2018
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3 /5
★★★☆☆

(delivery under 2436h it's wrong I waited 7 d)

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Acheteur Vérifié
purchased on 15/11/2018
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3 /5
★★★☆☆

Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.

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Acheteur Vérifié
purchased on 13/11/2018
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2 /5
★★☆☆☆

We still haven't received our order

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Acheteur Vérifié
purchased on 12/11/2018
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3 /5
★★★☆☆

Too many duplicate emails but no exact delivery dates

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Verifizierter Käufer
purchased on 08/11/2018
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2 /5
★★☆☆☆

Bad experience, my order was supposed to be a surprise for my husband's birthday. Order placed paid confirmed 7 days later still nothing. The explanations of 1001 maquette incomprehensible and unjustified. Supposedly shipped. But the model was resold to another person. Conclusion forced to change model. So very disappointed.

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Acheteur Vérifié
purchased on 08/11/2018
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3 /5
★★★☆☆

The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa

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Verifizierter Käufer
purchased on 06/11/2018
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3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Verified Buyer
purchased on 03/11/2018
3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Acheteur Vérifié
purchased on 03/11/2018
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3 /5
★★★☆☆

Paint too old that has taken the gel very disappointed tans

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

As I said before, it wasn't specified that the plastic soldiers were supplied

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Acheteur Vérifié
purchased on 01/11/2018
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