/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
Acheteur Vérifié
purchased on 06/11/2020
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3
/5
★★★☆☆
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
Acquirente Verificato
purchased on 04/11/2020
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3
/5
★★★☆☆
Very fast service highly recomended.
Verified Buyer
purchased on 04/11/2020
2
/5
★★☆☆☆
Sanitary crisis ok but after 2 weeks parcel shipped but not delivered
Acheteur Vérifié
purchased on 02/11/2020
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2
/5
★★☆☆☆
The shipment left after at least 2 weeks after the request the package has been in delivery for three days and I still haven't received anything
Acquirente Verificato
purchased on 01/11/2020
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3
/5
★★★☆☆
One of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
Acheteur Vérifié
purchased on 01/11/2020
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2
/5
★★☆☆☆
I ordered a part ... I received the label for this part ( Mag master me 163a komet set d'armement) on a Mirage I decal set.
Acheteur Vérifié
purchased on 30/10/2020
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2
/5
★★☆☆☆
I give you a 2 star rating because some parts are missing to make the tube we ordered.
Acheteur Vérifié
purchased on 30/10/2020
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2
/5
★★☆☆☆
Hello I am Mr martins Fernando I received my order . The 28.10.2020 Number QAEGALUSK There should be 13 boxes. I only received 12 boxes. There is 1 box missing Ref M133 Brand . Steelers. k British infantry skirmishing How to. Waiting for an answer from you Thank you Fernando 062
Acheteur Vérifié
purchased on 28/10/2020
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3
/5
★★★☆☆
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
Verified Buyer
purchased on 27/10/2020
3
/5
★★★☆☆
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
Geverifieerde Koper
purchased on 27/10/2020
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3
/5
★★★☆☆
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
Acheteur Vérifié
purchased on 26/10/2020
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3
/5
★★★☆☆
My package was all crushed and parts were loose and wandering around in the box.... a bit
Acheteur Vérifié
purchased on 26/10/2020
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3
/5
★★★☆☆
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
Verified Buyer
purchased on 26/10/2020
2
/5
★★☆☆☆
No complants packed well delivered quickly excellent service.
Verified Buyer
purchased on 25/10/2020
2
/5
★★☆☆☆
I bought the package USS Enterprise CV-6 of I LOVE KIT I must point out that the instructions (the booklet) is very unclear especially regarding the small parts This is because the booklet was copied instead of printed so that dark parts run into each other and thus practically not visible Pity With Miyami this would probably not happen I am curious about the result of my next package the plane the Messerschmit With polite Regards Frans Denys
Geverifieerde Koper
purchased on 25/10/2020
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3
/5
★★★☆☆
Two problems with the delivery: I asked for a home delivery but it didn't take place, so I had to collect the parcel from the post office. Apparently a problem with colissimo in my area. So I paid more for home delivery, which I didn't get. Second thing: one of the puzzle boxes arrived very damaged, apparently dented by one of the other boxes. Otherwise, the products are exactly as pictured on the online ordering site.
Acheteur Vérifié
purchased on 24/10/2020
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3
/5
★★★☆☆
The products correspond to the order. These products were supposedly available for delivery within 3 days. Products ordered and charged to card on 101020. Received on 221020. 10 days delivery by colissimo is very expensive.
Acheteur Vérifié
purchased on 23/10/2020
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2
/5
★★☆☆☆
I give 2 stars because disappointed I thought there was paint but not. I would not have bought them if I had had this information.
Acheteur Vérifié
purchased on 19/10/2020
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2
/5
★★☆☆☆
I bought cement moulds. Unfortunately I couldn���t get the cement out so I felt it wasn�ï
Verified Buyer
purchased on 18/10/2020
2
/5
★★☆☆☆
I bought six items on 19-09-20 under number 50AGD19ZL and received only five last week ! Three days ago I spoke to an English speaking lady of your customer service who told me that in your system only two items were sent to me????. According to you I should still receive three items while I am missing one Z6217 ( British 25lb howitzer) I was supposed to receive a refund voucher by mail but haven't received it yet! Your administration is apparently a chaos and you are totally not customer friendly!
Geverifieerde Koper
purchased on 18/10/2020
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3
/5
★★★☆☆
If you want to keep your customers, you'll have to keep up with the competition.
Acheteur Vérifié
purchased on 15/10/2020
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3
/5
★★★☆☆
Parts too small
Acheteur Vérifié
purchased on 14/10/2020
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3
/5
★★★☆☆
Effective for models, much less so for accessories such as expensive paint, and no choice but to go to the competition to find what you need to paint a model, and what's more, at an affordable price. Dom
Acheteur Vérifié
purchased on 10/10/2020
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2
/5
★★☆☆☆
Time taken far too long despite two phone calls. The parts are confo
Acheteur Vérifié
purchased on 09/10/2020
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2
/5
★★☆☆☆
If a product is not in stock, please indicate this. This will avoid the customer having to pay colissimo delivery charges because he is in a hurry.
Acheteur Vérifié
purchased on 09/10/2020
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3
/5
★★★☆☆
Received item Received item. Very long shipping time.
Verified Buyer
purchased on 09/10/2020
Answer from 1001hobbies
Dear Mr Fernandes, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
3
/5
★★★☆☆
Received item Received item. Very long shipping time.
Acheteur Vérifié
purchased on 09/10/2020
Translated review
Answer from 1001hobbies
Dear Mr Fernandes, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
3
/5
★★★☆☆
No problem with this order, but a mix-up with the previous one...... Products displayed as being in stock but not ... and prices not really competitive....dommage...
Acheteur Vérifié
purchased on 07/10/2020
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2
/5
★★☆☆☆
The instructions are very bad The instructions are very bad. They trell you to hit a bind button that is not there. My boat has a sticky rudder so it cannot turn left.
Verified Buyer
purchased on 05/10/2020