4.2/5
★★★★☆
based on 37909 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)

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Acheteur Vérifié
purchased on 17/11/2018
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2 /5
★★☆☆☆

I ordered on 20102018 a model HELL80791RENAULT F1 RE 20 az today I am being lied to about the availability of this item. I strongly advise against this merchant who accepts payments but does not honor deliveries.

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Acheteur Vérifié
purchased on 17/11/2018
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3 /5
★★★☆☆

(delivery under 2436h it's wrong I waited 7 d)

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Acheteur Vérifié
purchased on 15/11/2018
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3 /5
★★★☆☆

Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.

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Acheteur Vérifié
purchased on 13/11/2018
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2 /5
★★☆☆☆

We still haven't received our order

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Acheteur Vérifié
purchased on 12/11/2018
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3 /5
★★★☆☆

Too many duplicate emails but no exact delivery dates

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Verifizierter Käufer
purchased on 08/11/2018
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2 /5
★★☆☆☆

Bad experience, my order was supposed to be a surprise for my husband's birthday. Order placed paid confirmed 7 days later still nothing. The explanations of 1001 maquette incomprehensible and unjustified. Supposedly shipped. But the model was resold to another person. Conclusion forced to change model. So very disappointed.

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Acheteur Vérifié
purchased on 08/11/2018
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3 /5
★★★☆☆

The purchase process worked smoothly and there is no reason to criticize. The goods received corresponded to the description and the quality is ok. However, the delivery is a disaster! Waiting three to four weeks after ordering within the EU for a product is unacceptable. Furthermore, I had problems with their support as I received a response but only after two days!!!! This should definitely be done more promptly. Yours sincerely, Ingo Nawa

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Verifizierter Käufer
purchased on 06/11/2018
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3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Verified Buyer
purchased on 03/11/2018
3 /5
★★★☆☆

Only one problem The model airplane was as advertised, and its delivery was timely My only problem with 1001 Modelkits related to the shipping and handling charge of $26.99. I consider that charge excessive for the small, lightweight package that was shipped. Had the shipping and handling charge been more reasonable, I would have rated my experience as five star.

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Acheteur Vérifié
purchased on 03/11/2018
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3 /5
★★★☆☆

Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.

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Verified Buyer
purchased on 01/11/2018
2 /5
★★☆☆☆

Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.

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Verified Buyer
purchased on 01/11/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Paint too old that has taken the gel very disappointed tans

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

As I said before, it wasn't specified that the plastic soldiers were supplied

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Acheteur Vérifié
purchased on 01/11/2018
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3 /5
★★★☆☆

Well done and complete website. However extremely long delivery time

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Acheteur Vérifié
purchased on 01/11/2018
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2 /5
★★☆☆☆

Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.

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Acheteur Vérifié
purchased on 01/11/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Great service . Very good communication. Will use them again

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Verified Buyer
purchased on 30/10/2018
3 /5
★★★☆☆

Manage more squarely

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Acheteur Vérifié
purchased on 26/10/2018
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3 /5
★★★☆☆

As described, but very long lead time, even with more expensive transpo

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Acheteur Vérifié
purchased on 19/10/2018
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3 /5
★★★☆☆

Delays too long ...

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Acheteur Vérifié
purchased on 17/10/2018
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2 /5
★★☆☆☆

Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!

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Verifizierter Käufer
purchased on 16/10/2018
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3 /5
★★★☆☆

Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities

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Acheteur Vérifié
purchased on 14/10/2018
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3 /5
★★★☆☆

I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product

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Geverifieerde Koper
purchased on 13/10/2018
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2 /5
★★☆☆☆

But in your opinion what review should I write since I haven't received anything yet !!!

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Acquirente Verificato
purchased on 13/10/2018
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3 /5
★★★☆☆

Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have

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Acheteur Vérifié
purchased on 13/10/2018
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2 /5
★★☆☆☆

Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.

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Acheteur Vérifié
purchased on 13/10/2018
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3 /5
★★★☆☆

Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di

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Acheteur Vérifié
purchased on 08/10/2018
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3 /5
★★★☆☆

The products ordered have arrived but almost 15 days after they were ordered

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Acheteur Vérifié
purchased on 08/10/2018
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3 /5
★★★☆☆

Always` very good

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Verified Buyer
purchased on 07/10/2018
2 /5
★★☆☆☆

Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.

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Acheteur Vérifié
purchased on 06/10/2018
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2 /5
★★☆☆☆

I am still waiting for items to be... I am still waiting for items to be delivered!

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Acheteur Vérifié
purchased on 06/10/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

I am still waiting for items to be… I am still waiting for items to be delivered!

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Verified Buyer
purchased on 06/10/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied

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Geverifieerde Koper
purchased on 06/10/2018
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3 /5
★★★☆☆

Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg

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Geverifieerde Koper
purchased on 06/10/2018
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3 /5
★★★☆☆

The shipment was made several days after the announced date and the chronopost arrived 4 days after the event

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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆

I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as

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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆

I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!

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Acheteur Vérifié
purchased on 28/09/2018
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3 /5
★★★☆☆

Order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial

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Acheteur Vérifié
purchased on 25/09/2018
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2 /5
★★☆☆☆

I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.

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Acquirente Verificato
purchased on 24/09/2018
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