★★★★☆
based on 38622 reviews published
Latest neutral customer reviews
Misleading description of the material quality of the item ordered (Airplane): Advertised in metal, the reality: half metal, half plastic. Why advertise a scale on the catalog that doesn't correspond to reality when it would be simpler to put the real size of the object? All in all, very good value for money, no hidden costs.
Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.
It would all be very well done if it weren't for the waiting time: I have been waiting for my package since 1412 and today is 2912!
Package conforms to order: kit box Fast shipping protected by model glue unusable ... and paint thickened so difficult to use domma
The model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.
The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly
The product corresponds to what is published by the seller.
The aircraft (F-106A) model is beautiful!! Exceeded my expectations in every respect. Thank-you!
I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.
The quality of the model, considering the price, is very average and requires a lot of adjustments with the help of putty. Overall, I'm disappointed by this model, which I wouldn't recommend to anyone.
A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.
I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.
Interesting, high-quality products, unfortunately marred by an extremely laborious delivery system. Mondial relais is not up to the job. On my last 2 orders, we had to launch investigations to find the parcels .... really do
This was my first order on this site. The order was placed well in advance of Christmas (1 month before) and the delivery time on the site was 5 to 7 days for the boats chosen. They finally arrived, but I had to call twice (one boat didn't arrive, the other didn't conform, so I had to change refs) to get them in time just before Christmas. What would have happened if I hadn't phoned? I don't know what would have happened. I'd like to take this opportunity to thank the people who helped me with my calls. They were very professional and really great. But at the time I put 3 stars and not 4. I hope it will get better in case
I paid 1€ more for 48h delivery and the parcel took 8 days to be picked up.
Got exactly what i ordered and on time
I placed an order on the site at the beginning of December and my order has still not been dispatched. I don't mind hearing that you've had supplier problems, but 2 days before Christmas I find this a serious lack of professionalism.
Took too long to receive it. Took too long to receive it.
Took too long to receive it.
Took too long to receive it. Took too long to receive it.
The relay point ""La table Parisienne"" in Niort is not organized to receive and distribute MONDIAL REL parcels.
I don't want to be unpleasant...... but the overall process should be improved a bit indeed: - paid on 5122018 - shipped on 11122018 6 days to reach shipping stage!! a bit long!!! Received on
Shipping super long! Lack of indication of delivery times on the site. One of the boxes on two models is not protected by a blister ok...but box damaged. Let's hope the model will be complete.
Prices too high - plenty of choice, but cheaper elsewhere, e.g. Parc des Princes 3D puzzle for €42 on the website is €26 on amazon! It's the same with most items. Site to reserve for certain items not found elsewhere (
Negative experience regarding shipping. First they made a mistake with the shipping method I had selected and told me they would refund the difference between the shipping I paid for and the one I used but after more than 2 weeks I still haven't received the difference. The shipment finally arrived after a week
Delivery time too long
Waiting time a little long. But probably due to traffic disruptions.
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Just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Very bad after-sales service, responding to different delivery days.
The delivery took far too long.
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
Deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch