★★★★☆
based on 38228 reviews published
Latest neutral customer reviews
Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
As I said before, it wasn't specified that the plastic soldiers were supplied
Well done and complete website. However extremely long delivery time
Great service . Very good communication. Will use them again
Manage more squarely
As described, but very long lead time, even with more expensive transpo
Delays too long ...
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
But in your opinion what review should I write since I haven't received anything yet !!!
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
The products ordered have arrived but almost 15 days after they were ordered
Always` very good
Fast delivery, nothing to say. We tore our fingers off with the glue and also our eyes, not to mention our irritation, despite our angelic patience! It was a gift for my husband that could have become a cause for divorce!!!! They were pallets of small bottles to assemble yourself.
I am still waiting for items to be... I am still waiting for items to be delivered!
I am still waiting for items to be… I am still waiting for items to be delivered!
The delivery of packages is on the slow side because they work with Bpost DHL or Fedex or UPS is better in terms of delivery time I would also like to receive an email when exactly my package is delivered (day and time) For the rest of the material I am satisfied
Reliable give you good advice But the shipment from France takes a bit longer half a week grt hzeelenberg
The shipment was made several days after the announced date and the chronopost arrived 4 days after the event
I have mixed feelings about my experience. My two the witcher figurines did indeed arrive. However, the care taken with the package was minimal, with only the two boxes of figurines bound together with black film. Fortunately, there was no damage except for a slight dent on one of the boxes. What's more, we receive far too many e-mails, no doubt to give the illusion that your order will reach you in record time. However, 1001 maquettes sells us a dream when it displays in stock on a product. This product will in fact be in stock when they buy it from another site. This obviously lengthens lead times, and while you can expect it in a week, it can take more than twice as long. That said, I recommend this site as long as
I have nothing to say about the product, which was sent to me very promptly, but I find the customer relations department far too insistent. Follow-up emails before buying + 4 other emails to give my opinion. A total of ten e-mails for a purchase of €10!
Order paid on 59 received on 219 but I will have the pleasure to place other orders to follow Cordial
I bought the Airfix A01005 kit thinking after seeing the pictures on the site that I would receive the 2011 kit by buying the relevant colors accordingly. However, I received the most recent kit which therefore requires other colors.
Long lead time between order placement and receipt of order
Quality products as advertised. The only downside was the delivery time. For products that should be delivered between 24 and 48 hours, my order arrived 6 days later. D
Very good site and material at the top to re-examine packaging too light 2 orders and 2 received half open speed not top 1 week between the order and delivery where other put
** stars because I did not receive any information that what I ordered was not in stock or available at the time of ordering. Only when I asked did I receive an email. It was another week until delivery. Delivery without outer packaging only wrapped in black foil although it was three puzzles. Fortunately arrived here without damage. All in all, not satisfactory.
The model came save and sound. And ordering the item was easy to order.
Very good mail-order service (order followed by delivery) but I'm disappointed by the quality of the items purchased (Heller paints: too thick and needing to be
Reception too long despite good coli packaging
Ordered 0409 and still not delivered.
Excellent packaging to ensure there was... Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!!
Poor execution Poor execution - I ordered online and chose Dhl shipping so that I would receive the item in time but my item was shipped regular mail and will definitely arrive much later than promised.
Long delivery time (2 weeks)
DELIVERY TIME TOO LONG.
Satisfied with the product but it took too long to receive the parcel. cdlt P.Favalessa