★★★★☆
based on 38228 reviews published
Latest neutral customer reviews
ACTUALLY I CAN'T GIVE MY OPINION ABOUT THE SERVICE YET BECAUSE IT IS THE FIRST PURCHASE MADE ON JULY 19 AND I HAVEN'T RECEIVED THE ORDER YET I GUESS BECAUSE THEY DON'T HAVE IT ALL IN STOCK AND SO THEY INFORM ME ABOUT THE DETAILS OF THE ORDER.
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
I am half satisfied 2 purchases do not match what I requested.
Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!
One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the
I had to contact customer service several times to get a decent answer.
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Very disappointed with my last order, which was shipped more than a week after I bought it, even though my order was supposed to be shipped within 24 hours! For the first time, very little information from 1001 maquettes on the progress of my order.
Feigns short delivery time
Delivery time with mondial relay unacceptable
The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.
Unfortunately a long delivery time
Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai
2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend
Unfortunately very long delivery time. But everything else ok.
Could have received my product sooner... Could have received my product sooner from another supplier.
Could have received my product sooner… Could have received my product sooner from another supplier.
Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.
My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to
Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day
Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1
Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler
Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit
Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's
Wind all you need for the models but 2 weeks for delivery
Dissatisfied because for a package that should arrive in 4 days ordered and paid on June 12, 2018 we are June 20 and the package has still not left""entrepots"" de Normandie !!!!!! And when we ask to speak to the manager as of course he is absent !!!! I won't be ordering from this site again. It's a pity because for once I was happy to be able to order in French.
For the products no problem but the delivery time is rather long.
Very good products, but the downside is the delivery time, which is longer than expected.
Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.
Delivery took too long. No info without request Product as described
1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.
Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half
Everything is fine: packaging except for the delivery time, which is too long.
Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4