★★★★☆
based on 37906 reviews published
Latest neutral customer reviews
Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's
Wind all you need for the models but 2 weeks for delivery
Dissatisfied because for a package that should arrive in 4 days ordered and paid on June 12, 2018 we are June 20 and the package has still not left""entrepots"" de Normandie !!!!!! And when we ask to speak to the manager as of course he is absent !!!! I won't be ordering from this site again. It's a pity because for once I was happy to be able to order in French.
For the products no problem but the delivery time is rather long.
Very good products, but the downside is the delivery time, which is longer than expected.
Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.
Delivery took too long. No info without request Product as described
1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.
Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half
Everything is fine: packaging except for the delivery time, which is too long.
Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Delivery time is too long but the price is the lowest.
Delivery time a little long and no direct information for the delay
Very pleased with the servicealso very happy with the model thank you
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely
DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.
Not the best in delivery!
After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .
15 days between order and delivery Time far too long
I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
I ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
Purchase orders take a long time to arrive .... I'm a bit disappointed ....
Ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
Delay a little long due to lack of stock.
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
Products conform but delivery too slow in my opinion