/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Extremely long delivery times... stock should be updated... Otherwise, the people in the after-sales service are helpful and responsive.
Acheteur Vérifié
purchased on 23/06/2020
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3
/5
★★★☆☆
Everything is fine only the delivery times are very long
Geverifieerde Koper
purchased on 20/06/2020
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2
/5
★★☆☆☆
Parts are missing.
Verifizierter Käufer
purchased on 20/06/2020
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2
/5
★★☆☆☆
I placed my order and paid in full on May 29, 2020. To date, I have had no news about my order and no advice of any kind about delivery times. I regularly check the site, which tells me that my order has been in process since June 1, 2020 and that one of the requested products is being restocked, but no details of any kind have been given to me, even though the site has my full contact details, including my e-mail address. This shows not only a lack of follow-up but above all a lack of consideration for my needs.
Acheteur Vérifié
purchased on 18/06/2020
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3
/5
★★★☆☆
First shipment returned to sender, then my order was shipped to me urgently.
Comprador Verificado
purchased on 17/06/2020
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2
/5
★★☆☆☆
I had ordered 4 pots of paint""flat black"" from Tamyia . Although the shipment was very satisfactory, the quality of the paint was not the same. My first order was completely satisfactory (glass jar with color label), but this latest order (glass jar with black and white label only), while the color was perfect, the texture wasn't the same. I was careful to mix it, but it was never so fluid and so easy to apply. So I don't know if it's much thicker than it was originally, or if the thicker pots of paint have been used.
Acheteur Vérifié
purchased on 16/06/2020
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2
/5
★★☆☆☆
Paid the extra for express shipping but I could have saved them given the delivery time. Shipping tracking is useless as it does not give updates on the location of the package. Item arrived but the Air soft firing system does not work the seller's solution was a 30 euro voucher which he never sent me. Also the NiMh battery charges poorly and does not last more than 5 minutes this forced me to buy another one. Instructions only in French. The item was a gift package but the requested card was not made.
Acquirente Verificato
purchased on 14/06/2020
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2
/5
★★☆☆☆
I had ordered some models for my grandson, to be delivered on the following Thursday or Friday, which was one of my criteria since I had to see the child the following Sunday. I was asked to pay an extra €20 for this delivery. This is what I did and I was very disappointed because I didn't receive the package until Monday morning when my children had left. I understand that it's difficult to meet deadlines at this time of year, but please don't charge extra. As for the models themselves, I can't judge the packages.
Acheteur Vérifié
purchased on 14/06/2020
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3
/5
★★★☆☆
We had a big delay in delivery otherwise satisfied with the product thank you
Acheteur Vérifié
purchased on 10/06/2020
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3
/5
★★★☆☆
Bravo for your sleight of hand! With a credit of xxxxx euros, you can sell products on sale and then land on your feet! And the customer is wronged.....
Acheteur Vérifié
purchased on 10/06/2020
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3
/5
★★★☆☆
Delivery time very lo
Acheteur Vérifié
purchased on 08/06/2020
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2
/5
★★☆☆☆
The model is very nice but it arrived too late and I needed it for a birthday.
Comprador Verificado
purchased on 07/06/2020
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3
/5
★★★☆☆
Good shop, but things just take a little too long time.
Verified Buyer
purchased on 06/06/2020
3
/5
★★★☆☆
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Acheteur Vérifié
purchased on 05/06/2020
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3
/5
★★★☆☆
Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Verified Buyer
purchased on 05/06/2020
3
/5
★★★☆☆
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Verified Buyer
purchased on 05/06/2020
3
/5
★★★☆☆
Colissimo delivery times are far too long
Acheteur Vérifié
purchased on 04/06/2020
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3
/5
★★★☆☆
Ordered a body wrong one was sent at first but customer support was fantastic got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!
Verified Buyer
purchased on 03/06/2020
3
/5
★★★☆☆
Very long delivery time, everything else ok.
Verified Buyer
purchased on 02/06/2020
3
/5
★★★☆☆
Last order a bit long because of lack of a product but I was warned.
Acheteur Vérifié
purchased on 02/06/2020
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3
/5
★★★☆☆
Product ok as described but eternal delivery...more than 20 days....
Acquirente Verificato
purchased on 01/06/2020
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2
/5
★★☆☆☆
This site masquerades as a UK trader… This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders, and I resent these sort of traps being set. For the time being it does not matter so much in terms of customs tariffs, but from 2021 it presumably will. so caveat emptor. Also, their emails contain links that are not live, and when you do get on their website and enter their given details in the tracking box, it still does not work.
Verified Buyer
purchased on 30/05/2020
2
/5
★★☆☆☆
This site masquerades as a UK trader... This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders, and I resent these sort of traps being set. For the time being it doesn't matter so much in terms of customs tariffs, but from 2021 it presumably will. so caveat emptor. Also, their emails contain links that are not live, and when you do get on their website and enter their given details in the tracking box, it still doesn't work.
Acheteur Vérifié
purchased on 30/05/2020
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2
/5
★★☆☆☆
I am satisfied, the parcels arrive in good condition and are easy to unpack. The only problem is that they arrive 3 weeks or 1 month after the order.
Acheteur Vérifié
purchased on 30/05/2020
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3
/5
★★★☆☆
One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
Verified Buyer
purchased on 29/05/2020
2
/5
★★☆☆☆
Wrong rocket model delivered. I had ordered the German mission model rocket. French mission was delivered. The plastic bag with the components is torn open. Not a good service.
Verifizierter Käufer
purchased on 29/05/2020
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3
/5
★★★☆☆
It takes a long time for the merchandise you ordered to arrive. Otherwise fine
Comprador Verificado
purchased on 28/05/2020
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3
/5
★★★☆☆
The order arrived in good condition but took a long time to arrive.
Comprador Verificado
purchased on 27/05/2020
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2
/5
★★☆☆☆
Perso coli arriver plier pièce mal fini a la fabricatio
Acheteur Vérifié
purchased on 26/05/2020
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2
/5
★★☆☆☆
There are other, cheaper and faster delivery sites.
Acheteur Vérifié
purchased on 26/05/2020
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