Reviews 1001hobbies

No information on the delivery delay and a laconic e-mail on the obligations of the buyer who placed the order....bref minimum service...

I've already explained everything in the last e-mail.

Unfortunately negative review, ordered and paid for 3 items I only received 1 item, I was told they lost my order but to date I have not received anything of the remaining order!!! To my emails I get no response!!!

Sloppy shipping. Received very late

Item did not arrive for unknown reasons, apparently returned to sender.

The box of the purchased item was shipped without a packing carton and arrived dented. I am not satisfied.

Very slow delivery. After 2 weeks, I am still waiting

One item (Action Base 7) was simply canceled and not delivered even though it was in stock.

It is a joke, they send an article that is not in Spanish, but it is not indicated on the web, I did not see it. It is misleading and then the buyer eats the shit.

I ordered an article, received defective I made a complaint and no news

Lousy customer service. Nefarious order tracking and no clarification of any doubts. I will not buy from them again

I purchased a product that was being marketed for more than 900 euros as available and shipped inn48 hours , after purchase, I called for more information but found people unprepared, also the product after several days of waiting that was not being shipped was unavailable. Why do they leave merchandise on the site if.then they don't have any? Also they wanted me to exchange the merchandise for completely different one. Fortunately I was able to get a refund.

They shipped $45 worth of paint in a flimsy envelope that let paint burst all over the inside and all over the other paint cans. I attempted to reach out to them and they did respond but ghosted me soon after. Horrid experience.

Number of parts not received and also still have not had money back.

It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.

Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied

I do not recommend anyone to buy here. It is the third time that they ask for the order, I placed the order two months ago, the order did not arrive, one call after another, twenty thousand emails a day, no one knew anything, after losing a lot of time and strength I get them to send me another one which NEVER ARRIVES, I make a thousand calls again and after getting a response from one of them, they spoke to me terribly and either I spoke to them in English or they did not answer me, which left me no other choice but to make the best I could and I knew they would send me a THIRD ORDER for which I have no follow-up, no confirmation email or anything, I have never seen anything like this in my life. It should be reportable and this is already the next option in the consumer service office.

I haven't received me package to this day, you guys and hobbies1001 do nothing but ignore. So do I get my money back or are you going to take action now by sending a new one. Do something instead of doing nothing

I have NOT received my order. I received several emails that it was ready for collection with QR codes and everything but the box at the collection point was EMPTY and neither the suppliers nor the seller got back to me after 2 days.

Very expensive and poor quality model. Delivered very late.

The order appears as Delivered and I have not received it, I have tried to contact several times without success. A total scam!

The first order, 1 month ago, at the drop off point I received the package completely open and the contents damaged. Notified 1001Hobbies of this. Told them I do not find it acceptable. Yesterday picked up the second order at the issue point, again the same thing again took pictures in front of the employees. So despite warnings on my part that I would not accept it a second time it happens again. It was my last order at 1001Hobbies. In the 60 years I have been modeling, this is my worst experience ever

They sent the package to an address that I had not given. I asked several times to change it to the correct one. At first they stated that they would correct it, but then they did not change it, so they were also making fun of me. I had to travel 15 kilometers and three quarters of an hour in traffic to pick up the package. real bullying! I will not purchase from them again.

Ordered goods never received asked for a refund after 2 months even that not received a site to block and avoid at all times. these people should lock them up and throw away the key Pure scam.

For the navigation and the delivery..nothing to say all is well.. concerning the ordered product..it is below all..really not satisfied..to see what will propose me 1001 hobbies

I ordered some paints and tools for a scale model and I got a Mario Kart Carrera Go instead.

One product arrived broken due to poor protection during packaging, they do not replace it.

Very bad not even 1 star i don't recommend it at all

Statue Arrived broken emailed them,they said they would get back to me 6 weeks later they have stopped emailing back terrible customer services will never use them again

1.5 month ago placed order of marker blocks incl markers. After a few weeks I received only the pens and the blocks were missing. Had to contact them a few times, only to be told that they were no longer available. Finally I received a return label and immediately returned the pens. Now 1.5 months later I still have not received my money back. The product is still for sale in the webshop. Very disappointed!

The only company that never makes a mistake!!! As proof, every other item is delivered wrong and their explanation, barely veiled, is either the deliverer or the dishonest customer!!! But not them! But not them ! 14,90€ for big sums...

Unfortunately I cannot give a good rating. After several attempts by email, it was not possible to deliver to my delivery address, although I was promised my change by email. Had to pick up my order with much effort at an unknown delivery address. In addition, I have pointed out that I am severely disabled. I will not order again, unless hell freezes over....

Long delivery times are fine. If the buyer knows this BEFORE placing the order, there's no problem - the purchase is made with full knowledge of the facts. I find it very regrettable to be informed of the delivery time AFTER payment of the order, and moreover by messages that do not indicate any date. Yours faithfully

Delivery much too late and then also wrong article delivered Poor communication with English speaking staff

My questions have not been answered and due to incorrect delivery I have not yet received any feedback on the exchange, what happens next?

Bonjour, ca ne sert a rien de donner son avis, vous ne les lisez pas !!!!!!!!! I have an order that was delivered to me in partial since late January, no news from your company have you an explanation ??????????????

I had requested home delivery not to the stationery store

They did not deliver my order, after days waiting for a solution I have no answer, I do not recommend this site at all, you claim and if you call they answer in English and do not speak Spanish, the response mail is null to your claims, thank goodness it was a small order and I will not lose much money, because for me it is already lost.

Worthless webshop! After two weeks of waiting, my order has still not been shipped even though it is indicated to be in stock. The e-mail is not responded to and when I call I get an English speaking person on the phone (probably outsourced customer service). Can't cancel the order on the website or by phone because they first have to 'investigate' what went wrong. In short, worthless order here NEVER again. Now just hope I get my money back.

It took 17 days to send me the product.