Reviews 1001hobbies

It took more than two weeks to receive my order. Website also gives unclear indication of current status.

It did take a very long time,. no message received that the delivery person did not reach the delivery post Dulor in Haarlem anymore. only after 3 weeks i found out there that it was delivered in Qruquius and arrived just in time before it was sent back to you.

Missing a Viet Cong soldier's box

I am missing a car my tamiya porshe GT3 you should have sent as agreed all 3 at the same time I will think before ordering from you . thank you

In terms of the site, the information and the order, it's good. However, I wouldn't say the same for the delivery: the parcel arrived at the relay point open, and the packaging for the battery ordered as an extra was also open. You send items of a certain value that travel hundreds of kilometers and pass through several hands and depots during their transport, and despite this, the packaging is treated very lightly. Packages aren't sufficiently secure, and that's a real shame......I really think this is a serious area for improvement if you want to build customer loyalty! It's a pity because your site is particularly pleasant and complete. Best regards.

Neatly packaged and smooth delivery.

Product was complete, but the package had been opened when I took it out of the box

2 models of the commane missing and no explanation ????

It seemed to me that I'd ordered a model to be built and not one already made. A little disappointed, I must admit.

Upon opening 1 of the boxes that were sealed, 1 part was missing from the sprue, also loose in the box it did not appear to be present. This means I cannot build this model because it is crucial in this model/

Expected a kit got only the decals

Very nice product, a little expensive and a little long in coming. But very satisfied with my purchase all the same. Maybe I'll come back to you? But as usual I'll look at several other sellers before you do. I think the price of this model with delivery is around 250€. Have a nice weekend.

Very expensive products and delay in delivery

For a simple order, it all takes a long time. Also too little info on when to ship

Let's start with the positive: the order arrived on time. Then let's come to the negative point, the paint was hardened and therefore unusable, 6 colors were provided for the model but only 4 were in the box, some parts were broken or undone, as if the box had already been unpacked ....

Good but delivery a bit long, still not received by the way. Order on 29/11

The parcel was sent a long way from my home to a post office I didn't know (Technoparc de st Genis Pouilly) and which I had a lot of trouble finding. The package was huge and difficult to carry. The dimensions should be highlighted when the item is ordered.

Delivery too long and expensive

The free shipping was referring only to the pickup point. All sites now give free shipping charges upon reaching a certain threshold even for home shipping.

Order processing and shipping of the goods did not go so well. On the plus side, the support team was very helpful. Many thanks for that. Things only went better and faster after the support team got involved.

Online availability should be updated abruptly, so that people's time would not be wasted.

Long delivery time without status updates. Delivered goods defective. Refusal to replace because DHL was to blame, although the packaging was not damaged. Otherwise top.

Very slow. OK if you're not in a hurry.

As slow as ever...

This is not an opinion, but a statement! The model has been in storage for a very long time! Considerable damage to the box! I don't know what there is not to understand! There will be no more news from.

Received without paint, glue or brushes

It should be possible to select time slots for delivery with a hand-delivery driver.

I only received part of my order!

Product arrival a little late

No opinion

It took a while but overall the book arrived damaged on the covers in many places.

High shipping costs and several weeks to delivery

Delivery takes way too long

Delivery first order was bad, were just at home and delivery guy just did not visit, pick up point in Wassenaar while in katwijk aan zee there is also 1.

Three-month wait for delivery

Moderate

Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!

Not always clear on website. Shipping took a long time. Could be due to crowds. But a work remains kang

- feeling of a scam: at the time of purchase, all products were in stock. However, they send with the order confirmation (editable, by the way) a badly written clarification in Spanish, indicating that the bag can be divided due to lack of stock, assuming additional costs. - The expected time of availability of the missing product was increasing instead of decreasing. - After almost 20 days of waiting, I ask Paypal to refund the money and cancel the purchase, providing all the evidence - Paypal communicates with the seller and only then and instantly send all the products (including the one that still had 2 weeks left to be available again).

In principle, and except for the fact that they sent me the wrong product, I am happy. We will see how the return and exchange for the product I paid for will be executed.