★★★★☆
based on 38611 reviews published
Latest neutral customer reviews
The order arrived correctly and on time. I give it three stars because all the jars had a sticker that prevented me from knowing what reference it was and removing it was not so easy, that's why the 3 stars.
In the last order there has been a long delay and little information about the reason for the delay.
Don't be in a hurry.... Items marked available but not, 1 month wait.
The webstor origins cartoon ver action figure appeared to be available, but it was actually to be ordered from the supplier. when it finally arrived, i got the surprise that the card back was bent 90 degrees at the blister level. if i wanted to resell it, i would have to do so as loose. fortunately, 1001 hobbies caters to collectors, who notoriously demand the perfect box...
One item turned out to be out of stock, but I was not informed about that. It was only when I inquired that the missing part of the order had just arrived. In the end, it took more than 3 weeks before I received my items.
Delivery time too long
Delivery poorly packed and took very long, came from France indicate this when ordering. Also indicate that free delivery is only with pickup. Now you only find out when it is ordered/paid. Still satisfied hence the sufficient greetings Henk
You should check order status and take action before the customer does. After 2 weeks after payment, order confirmation was still missing. After the reminder however the order was processed and arrived correctly.
Unfortunately a very long delivery time this time
It was not really clear to me that the item I ordered (warlord starter set) was not in stock and that I ordered it not in the Netherlands but in France, so it took longer than expected. Items were delivered well in the end.
Product marked available but you are only informed after ordering that it is available from the supplier... Model box damaged due to fragile packaging ... Very long delivery times
Order placed in early December and received a month later...
Very late. But order arrived safely.
The item I was looking for was sold out everywhere, only 1001hobbies indicated they still had stock and could ship within one business day. Therefore, I ordered the item from 1001hobbies. But after ordering, it was indicated that the item had to be ordered from the supplier first. This took 3 weeks. All this time the website indicated they still had stock. I find this deception. Also never had a response to my question about the order.
Hello delivery on time but the polistirene glue had hardened so couldn't be used couldn't get you on the phone?
Stock information must be kept up to date to avoid surprises for customers waiting for their order.
Too long shipping and delivery.
Website is comprehensive and clear
If the paints are original, if the prices are attractive, the additional re-labeling of the original labeling is no more than brilliant, masking the jar references and colors so that you no longer know what you're dealing with. Zero points
Long lead times if product not in stock.
Long delivery time and high shipping costs. The book I was expecting is more of a bound booklet and therefore far too expensive. The article is declared as a book in the store.
I ordered 2 products and I only received one, I sent them an email and they did not answer me.
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.
Overall pretty good but prices a bit high and delivery too many days.
KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp! even though we asked on your site not to be on the commercial links.
The shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
Long delivery time
Out of an order of 5 items, only 3 were received. I did get a credit note, but I was very surprised that the missing items were listed as available on your site (and are still available).
Took a long time
Significantly longer delivery time than stated online
1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
Will not be ordering from you again anytime soon
Good
PEdí two gundam that have arrived correct but one of the box unstuck and open and the other surrounded with a tape put by hand. The boxes should come more presentable.
Delivery times far too long
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.