4.2/5
★★★★☆
based on 38620 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Very disappointed with my last order, which was shipped more than a week after I bought it, even though my order was supposed to be shipped within 24 hours! For the first time, very little information from 1001 maquettes on the progress of my order.

User icon
Acheteur Vérifié
purchased on 19/07/2018
Translated review
3 /5
★★★☆☆

Delivery time with mondial relay unacceptable

User icon
Acheteur Vérifié
purchased on 17/07/2018
Translated review
3 /5
★★★☆☆

The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.

User icon
Acheteur Vérifié
purchased on 14/07/2018
Translated review
3 /5
★★★☆☆

Unfortunately a long delivery time

User icon
Verifizierter Käufer
purchased on 14/07/2018
Translated review
3 /5
★★★☆☆

Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai

User icon
Acheteur Vérifié
purchased on 12/07/2018
Translated review
2 /5
★★☆☆☆

2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very

User icon
Acheteur Vérifié
purchased on 11/07/2018
Translated review
3 /5
★★★☆☆

I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.

User icon
Acheteur Vérifié
purchased on 10/07/2018
Translated review
3 /5
★★★☆☆

Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN

User icon
Acheteur Vérifié
purchased on 08/07/2018
Translated review
3 /5
★★★☆☆

Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend

User icon
Acheteur Vérifié
purchased on 07/07/2018
Translated review
3 /5
★★★☆☆

Unfortunately very long delivery time. But everything else ok.

User icon
Verifizierter Käufer
purchased on 30/06/2018
Translated review
2 /5
★★☆☆☆

Could have received my product sooner... Could have received my product sooner from another supplier.

User icon
Acheteur Vérifié
purchased on 29/06/2018
Translated review
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2 /5
★★☆☆☆

Could have received my product sooner… Could have received my product sooner from another supplier.

User icon
Verified Buyer
purchased on 29/06/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.

User icon
Acheteur Vérifié
purchased on 28/06/2018
Translated review
3 /5
★★★☆☆

My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to

User icon
Acheteur Vérifié
purchased on 28/06/2018
Translated review
3 /5
★★★☆☆

Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day

User icon
Acheteur Vérifié
purchased on 28/06/2018
Translated review
3 /5
★★★☆☆

Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1

User icon
Acheteur Vérifié
purchased on 27/06/2018
Translated review
3 /5
★★★☆☆

Processing and delivery takes too long !!! (bank transfer) 1item packaging damaged (carton torn open) !!! Knödler

User icon
Verifizierter Käufer
purchased on 24/06/2018
Translated review
3 /5
★★★☆☆

Hello Second order and always this problem of duration to carry out a delivery Order placed the 1107 and will be delivered between the 28 and 3007 3 weeks to honor a paid order. Isn't this a bit

User icon
Acheteur Vérifié
purchased on 21/06/2018
Translated review
3 /5
★★★☆☆

Delivery time far too long: order placed on June 5, received on the 19th. Hardly better than the Chinese 14 days against 21 and if I put the price in the balance ... there is no photo. Good-quality packaging, parcel arrived undamaged. It's

User icon
Acheteur Vérifié
purchased on 21/06/2018
Translated review
3 /5
★★★☆☆

Wind all you need for the models but 2 weeks for delivery

User icon
Acheteur Vérifié
purchased on 21/06/2018
Translated review
2 /5
★★☆☆☆

Dissatisfied because for a package that should arrive in 4 days ordered and paid on June 12, 2018 we are June 20 and the package has still not left""entrepots"" de Normandie !!!!!! And when we ask to speak to the manager as of course he is absent !!!! I won't be ordering from this site again. It's a pity because for once I was happy to be able to order in French.

User icon
Acheteur Vérifié
purchased on 20/06/2018
Translated review
3 /5
★★★☆☆

For the products no problem but the delivery time is rather long.

User icon
Acheteur Vérifié
purchased on 20/06/2018
Translated review
3 /5
★★★☆☆

Very good products, but the downside is the delivery time, which is longer than expected.

User icon
Acheteur Vérifié
purchased on 17/06/2018
Translated review
3 /5
★★★☆☆

Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.

User icon
Acheteur Vérifié
purchased on 15/06/2018
Translated review
3 /5
★★★☆☆

Delivery took too long. No info without request Product as described

User icon
Verifizierter Käufer
purchased on 15/06/2018
Translated review
3 /5
★★★☆☆

1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.

User icon
Acheteur Vérifié
purchased on 11/06/2018
Translated review
3 /5
★★★☆☆

Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half

User icon
Acheteur Vérifié
purchased on 10/06/2018
Translated review
3 /5
★★★☆☆

Everything is fine: packaging except for the delivery time, which is too long.

User icon
Acheteur Vérifié
purchased on 09/06/2018
Translated review
3 /5
★★★☆☆

Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.

User icon
Acheteur Vérifié
purchased on 07/06/2018
Translated review
3 /5
★★★☆☆

Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4

User icon
Acheteur Vérifié
purchased on 04/06/2018
Translated review
3 /5
★★★☆☆

As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.

User icon
Acheteur Vérifié
purchased on 01/06/2018
Translated review
Answer from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.

User icon
Verified Buyer
purchased on 01/06/2018
Answer from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
3 /5
★★★☆☆

Delivery time is too long but the price is the lowest.

User icon
Verifizierter Käufer
purchased on 30/05/2018
Translated review
3 /5
★★★☆☆

Delivery time a little long and no direct information for the delay

User icon
Acheteur Vérifié
purchased on 24/05/2018
Translated review
2 /5
★★☆☆☆

Very pleased with the servicealso very happy with the model thank you

User icon
Verified Buyer
purchased on 23/05/2018
3 /5
★★★☆☆

Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.

User icon
Acheteur Vérifié
purchased on 23/05/2018
Translated review
3 /5
★★★☆☆

PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User icon
Acheteur Vérifié
purchased on 23/05/2018
Translated review
3 /5
★★★☆☆

Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely

User icon
Acheteur Vérifié
purchased on 19/05/2018
Translated review
2 /5
★★☆☆☆

DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.

User icon
Acheteur Vérifié
purchased on 19/05/2018
Translated review
3 /5
★★★☆☆

Not the best in delivery!

User icon
Acheteur Vérifié
purchased on 17/05/2018
Translated review