/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Acheteur Vérifié
purchased on 05/06/2020
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3
/5
★★★☆☆
Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Verified Buyer
purchased on 05/06/2020
3
/5
★★★☆☆
Erg trage levering... Prima producten maar erg trage levering. Op de site staat dat de eco levering 6 tot 11 werkdagen duurt. Nu krijg ik een mail dat dit 4 tot 6 WEKEN kan duren. Wordt dit met de fiets gebracht ofso?
Verified Buyer
purchased on 05/06/2020
3
/5
★★★☆☆
Colissimo delivery times are far too long
Acheteur Vérifié
purchased on 04/06/2020
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3
/5
★★★☆☆
Ordered a body wrong one was sent at first but customer support was fantastic got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!
Verified Buyer
purchased on 03/06/2020
3
/5
★★★☆☆
Very long delivery time, everything else ok.
Verified Buyer
purchased on 02/06/2020
3
/5
★★★☆☆
Last order a bit long because of lack of a product but I was warned.
Acheteur Vérifié
purchased on 02/06/2020
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3
/5
★★★☆☆
Product ok as described but eternal delivery...more than 20 days....
Acquirente Verificato
purchased on 01/06/2020
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2
/5
★★☆☆☆
This site masquerades as a UK trader… This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders, and I resent these sort of traps being set. For the time being it does not matter so much in terms of customs tariffs, but from 2021 it presumably will. so caveat emptor. Also, their emails contain links that are not live, and when you do get on their website and enter their given details in the tracking box, it still does not work.
Verified Buyer
purchased on 30/05/2020
2
/5
★★☆☆☆
This site masquerades as a UK trader... This site masquerades as a UK trader when it is actually French. Not that I object to them being French. Someone has to be. But I go on line in search of UK traders, and I resent these sort of traps being set. For the time being it doesn't matter so much in terms of customs tariffs, but from 2021 it presumably will. so caveat emptor. Also, their emails contain links that are not live, and when you do get on their website and enter their given details in the tracking box, it still doesn't work.
Acheteur Vérifié
purchased on 30/05/2020
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2
/5
★★☆☆☆
I am satisfied, the parcels arrive in good condition and are easy to unpack. The only problem is that they arrive 3 weeks or 1 month after the order.
Acheteur Vérifié
purchased on 30/05/2020
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3
/5
★★★☆☆
One of the best on line hobby stores I have ever used. Even with all that's going on today I Received my orders in a timely manner with NO issues. Keep up the good work.
Verified Buyer
purchased on 29/05/2020
2
/5
★★☆☆☆
Wrong rocket model delivered. I had ordered the German mission model rocket. French mission was delivered. The plastic bag with the components is torn open. Not a good service.
Verifizierter Käufer
purchased on 29/05/2020
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3
/5
★★★☆☆
It takes a long time for the merchandise you ordered to arrive. Otherwise fine
Comprador Verificado
purchased on 28/05/2020
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3
/5
★★★☆☆
The order arrived in good condition but took a long time to arrive.
Comprador Verificado
purchased on 27/05/2020
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2
/5
★★☆☆☆
Perso coli arriver plier pièce mal fini a la fabricatio
Acheteur Vérifié
purchased on 26/05/2020
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2
/5
★★☆☆☆
There are other, cheaper and faster delivery sites.
Acheteur Vérifié
purchased on 26/05/2020
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3
/5
★★★☆☆
Hello The pluses: - plenty of choice - very friendly and responsive staff on the phone. The -: - you are expensive. - 4 orders and (very) long delivery times (despite materials in stock). I had to call back each time...COVID? Sincerely JC H
Acheteur Vérifié
purchased on 26/05/2020
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3
/5
★★★☆☆
Almost a month to receive the order! I thought I was buying from a store in Madrid and in reality the shipment arrived from Paris. All correct and in perfect condition. But if you would let us know in advance we would appreciate it. Because this is not a ""slight delay"" due to the coronavirus. Let them give an approximate delivery date and if you are interested you go and buy and if not then not.
Comprador Verificado
purchased on 25/05/2020
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2
/5
★★☆☆☆
Complicated to get the material. Address not in software, so I talked to a robot for a while. And the robot is stubborn and only repeats what it's told to say... Finally I managed to deal with a human and then
Acheteur Vérifié
purchased on 25/05/2020
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3
/5
★★★☆☆
Just the invoice where there's obviously more ink, so it's illegible
Acheteur Vérifié
purchased on 25/05/2020
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3
/5
★★★☆☆
The deliveries went wellthe only thing I didn't appreciate was the invoicing for 3 shipments and I don't know what charges? even though I sent an e-mail telling you to group the 3 orders together precisely to avoid these shipments which, in my opinion, are excessive for shipping 80 kms from parisI apologize for being a little direct but you're asking for the truth to be told. best regards herve chauvet
Acheteur Vérifié
purchased on 24/05/2020
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2
/5
★★☆☆☆
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
Comprador Verificado
purchased on 23/05/2020
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3
/5
★★★☆☆
Given the criticality of the moment that the whole world is experiencing I would say to disregard these evaluations waiting to make a judgment when things have settled down and everyone can work at their best Greetings Visconti
Acquirente Verificato
purchased on 23/05/2020
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3
/5
★★★☆☆
Although the parquet is in good condition we have a few small problems. The paint colors don't match. The glue is dry! Not a drop
Acheteur Vérifié
purchased on 23/05/2020
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3
/5
★★★☆☆
Good product but chronopost delivery 20 euros received 10 days after ordering
Acheteur Vérifié
purchased on 22/05/2020
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3
/5
★★★☆☆
Long lead times and incomplete deliveries lack of reliable information from the customer
Acheteur Vérifié
purchased on 20/05/2020
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3
/5
★★★☆☆
But who delivered it orderedou Not to the addressee Strange?
Geverifieerde Koper
purchased on 20/05/2020
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2
/5
★★☆☆☆
They said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
Verified Buyer
purchased on 20/05/2020
2
/5
★★☆☆☆
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
Verifizierter Käufer
purchased on 20/05/2020
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