Reviews 1001hobbies

15 days between order and delivery Time far too long

I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.

The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.

Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve

I ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.

The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.

At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.

Purchase orders take a long time to arrive .... I'm a bit disappointed ....

Ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE

I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.

As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from

Delay a little long due to lack of stock.

Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.

Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.

Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations

Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service

Products conform but delivery too slow in my opinion

My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.

The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

Goods okay Processing snail-slow (missed birthday). Contact okay.

The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!

Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.

The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.

The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best

Bonjour pour cette premiére commnde (test)...la livraison a été trée longue la marque de cette maquette n'est pas la meilleure je suis habitué a faire mes maquettes chez d'autres marques russe et allemande 1 commande livraison trés longue....maquette mal découpé trop de barbe ....piece manquante demi-barque ....manque le pavillon russe....piece fragile cassé......I know you're not in the parcel as the box is a bit cracked it must be an old model the parcel received was well protected and well packaged neanmonis I would recommend 1001 maquettes if the models interest me thank you for the catalog I would like to specify that I model boats and submarines recent and old only cordiale

Processing time from online order to dispatch is quite long at 6 days. Then there was another very long delivery time. I ordered online on 5.4. the shipment was sent on 11.4. and I received it on 19.4. That's definitely too long for me.

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good but didn't solve the issue. His suggestion was to create an account and try again. I did this successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number but this also never happened. The kits arrived after 1 week.

Not the best service experience I've had There are a good range of kits. I went through the order process but an error occurred with validation of payment. I then had an on-line chat which was very good, but didn't solve the issue. His suggestion was to create an account and try again. I did this, successfully. I was then pestered with text messages about my original unvalidated order as there was no correlation between the guest order and account holder order. I was also informed I would receive a tracking number, but this also never happened. The kits arrived after 1 week.

I placed an order for a rafale C model at 200euros and it arrived in parts. I'm really disappointed, so I'd like to request a return and a refund.

After I placed my order, I made a mistake. I had ordered glue and 3 jars of paint mix, but I received 2 jars in the first package. Following this, I replied to the satisfaction documentation, stating my problem and pressing the""I would like to contact the team; obviously it didn't work the first time. I had to contact them again to get the jar back. There seemed to be a problem with the parcel as the team did scan the 3 jars but 2 jars arrived. Otherwise a good site with plenty of choice and very fast delivery.

A single photo of the model with two different-colored pieces on it, one blue and one yellow. A yellow one arrived. Good quality model (especially at this price) but more precise information would have been appreciated.

The delivery date was not met

Delivery has not yet arrived

Price of models offered much higher than average: example the model I ordered the flak 36 north african scale 135 tamiya on the site 1001 maquettes costs 61 € while on Amazon which is not a site listed for models it costs 34 € is 27 € difference.I do not understand this d

Bonjour deçus de mon dernier achat qui est arrivé plie dans l'enveloppepour de la photo- découpe pas topde plus le delais annoncé sur la site dans les 24 h hors ses arriver le 4.04.2018 au lieu du samedi 31.03.2018 annoncer par message je ne commande plus chez vou

A week's delivery seems like a long time.

I placed my order on 29.03 15H29 I know it was the day before Easter I received certificates and other delivery notices almost every day again this morning But today I do not know where my package is but on the other hand you did not forget to debit my account on 30.03!!!! My first order with you La proc

An order placed on February 02 and delivered on March 29 could do better.