★★★★☆
based on 38619 reviews published
Latest neutral customer reviews
On the Internet page it is marked sold by 24 and the price is not indicated per unit. Watch out for the trap
Estoi un poco decepcionado... Mi pedido me llego tarde... casi dos semanas y encima tuve que pagar 19 Francos suizos para recoger el paquete . Yo ya habia pagado 17 Euros para el envio... la verdad es que no lo entiendo.Por favor ahorraros el envio del poster por que es horrible. Un atento y decepcionado saludo German Antona
I have not received the items corresponding to my order. I received 2 caps instead of the model glue.
I recently ordered the items French Napoleonic Horse Line Artillery HAT8039 and French Heavy Ambulance HAT8104. Neither of these items comes with a leaflet recommending the colors to be applied. How to rem
I am very disappointed with the responsiveness of the parcel delivery service. A parcel was supposed to arrive within 4 days, but I've been waiting 14 days to receive it. I was able to contact customer service by phone, but the person I spoke to just told me that the parcel was blocked by mondial relay, without offering any solution or even contacting me since. I'm still grateful for the wide choice offered by the site, but this big problem has changed my mind.
DELAY BETWEEN ORDER AND DELIVERY TOO LONG
Very satisfied.
Delivery time too long. products marked as being in stock but for which I waited more than 2 weeks to receive them
Items came well packed arrived in a reasonable time from the EU price was great
Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Quality paint at a great price.
Easy to order. Good range of products.
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
A little too long to receive orders
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY
Very happy with my purchases for my husband, who is passionate about re-enacting scenes from the 3945 war. The only downside was the delivery time (delivery scheduled between March 9 and 13, delivered on the 17th). But it was worth the wait. I recommend your
Do you "honestly" think that I can be satisfied with having received my order after a week when your commitment was to send it to me within 24 hours, all this without any real explanation and without any commercial gesture to apologize for this failure! It goes without saying that because of this delay and the uncertainty as to whether or not I would receive the product I had ordered (lack of information), I was obliged, since it was a c
More than 2 weeks for delivery...
Delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
Delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
Very good products, but for the HOBBY BOSS brand, it's a shame that the assembly instructions are not translated into French.moreover, when parts are faulty or missing - always for the same brand - it takes a very long time to receive them.I've been waiting three weeks for two broken parts and one missing part.1001 maquettes, on the other hand, is very good.
Very slow delivery
Thank you great service
TOO LONG Order placed and paid on 28-02-2018 Received on 12-02-2
The paints are just what i wanted and the model looks great many thanks
Delays too long compared to what is announced.impossibility to connect to the site even with the password provided.telephone contact difficult.I will seek another site for my maqu
The announced shipping times were not adhered to and the shipment of the goods notified by email actually only took place three days later. There was nothing wrong with the items delivered.
Long delivery time Very poor packaging
Disappointed with the size of the modelnot the one indicated on intern
Delivery time not in respect with the site 15 days instead of 45. no information of parcel available at the relay on behalf of the deliveryman.