/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Delivery took a little while.
Verifizierter Käufer
purchased on 01/04/2020
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3
/5
★★★☆☆
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
Acheteur Vérifié
purchased on 28/03/2020
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2
/5
★★☆☆☆
The service was perfect despite the conditions, but the models did not live up to our expectations.
Acheteur Vérifié
purchased on 28/03/2020
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3
/5
★★★☆☆
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
Acheteur Vérifié
purchased on 28/03/2020
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2
/5
★★☆☆☆
Hello Respect for delivery times despite the current crisis. On the other hand very disappointed by the product. Lack of description and photos on the site. Excessive price for the quality.
Acheteur Vérifié
purchased on 27/03/2020
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2
/5
★★☆☆☆
Nice models, but despite the purchase of a""kit"" not all the paints are supplied. Too bad, especially when it's a gift.
Acheteur Vérifié
purchased on 26/03/2020
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3
/5
★★★☆☆
Following my complaint that I had received cheaper replacement items but paid the same price as the items ordered, 1001 Maquettes sent a parcel containing the correct items at their expense. I would like to thank them for their prompt response to my last e-mail. It's a pity that this anomaly has become so serious because we didn't have a copy of the delivery note, that you have problems sending your e-mails and that you deduct the amount of the order as soon as you receive it and not the amount of the delivery when you send it.
Acheteur Vérifié
purchased on 25/03/2020
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2
/5
★★☆☆☆
The product was of poor quality. Especially the assembly instructions. The parts were also poorly finished, and many of them were difficult to use.
Acheteur Vérifié
purchased on 25/03/2020
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3
/5
★★★☆☆
I've already answered this question
Acheteur Vérifié
purchased on 25/03/2020
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3
/5
★★★☆☆
Nothing more to say
Acheteur Vérifié
purchased on 25/03/2020
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3
/5
★★★☆☆
I understand the current situation and my opinion is not related to it. It is about communication and updating the site. The products are marked present on the site on my order and I receive an email almost a week later telling me that you are sorry but you are waiting to receive 4 products. I'm waiting even though I've just sorted to have items available. Once again I appreciate your work, but you've made your point. But it will be forgotten.
Acheteur Vérifié
purchased on 24/03/2020
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3
/5
★★★☆☆
Damaged product This is the second order for this type of product to arrive damaged. One of the two display cases has several cracks at the level of one of the rings.
Acheteur Vérifié
purchased on 19/03/2020
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3
/5
★★★☆☆
Long waiting time and the shipment was not complete no instruction sheet included
Geverifieerde Koper
purchased on 19/03/2020
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3
/5
★★★☆☆
Problem of understanding between the delivery person and m
Acheteur Vérifié
purchased on 18/03/2020
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2
/5
★★☆☆☆
My order was for a model of the Glorieux boat, which arrived safely. It said that the glue and paints were not supplied, so I bought everything I needed for the model. I reread everything several times, but at no point did it say that I also had to buy the shroud wires, and there was no indication of exactly which paint to use (reference number, etc.). So I took the ones that were just recommended and I was missing 4 more than expected, so I had to place a new order! What's more, the site bugs a lot and my second order still hasn't arrived. I'm a medium
Acheteur Vérifié
purchased on 18/03/2020
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2
/5
★★☆☆☆
Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did indeed order in good faith. Would not order from again. IPMS Cold War SIG Leader
Verified Buyer
purchased on 17/03/2020
3
/5
★★★☆☆
Goods in order. Shipping too slow (possibly due to the coronavirus situation)
Verifizierter Käufer
purchased on 12/03/2020
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2
/5
★★☆☆☆
Colis pas encore reçu ! il est chez la douane Suisse a Zurich depuis le 6 mars et encore il est là ! Peut ètre coincé pour des mauvais et incomplets documents ? Demain je vais telephoner chez la douane pour en savoir plus.
Acquirente Verificato
purchased on 11/03/2020
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3
/5
★★★☆☆
Correct order and discreet packaging Rather long lead time
Acquirente Verificato
purchased on 04/03/2020
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2
/5
★★☆☆☆
After placing my order online I never received any order acknowledgement or despatch notification emails. Any attempt to ascertain any response by email resulted in zero reply. Only after raising a case with Paypal the product that advertised as in stock was dispatched 12 days after ordering according to the postmark on the package. This is NO WAY WHATSOEVER to treat a customer. Therefore I will no longer deal with 1001maquettes. In addition their new named website 1001hobbies.fr results in a security warning from my security software. Warning? ADDITIONAL INFO IN RESPONSE TO SUPPLIER REPLY. I ensured that my email address was correctly entered there is no soft bounce my email queries did not elicit any response. 4 to 6 business days don't equate to a total of 12 days. Last of all the website DID say in stock so please do not question my integrity. FURTHER REPLY TO SUPPLIER 2ND REPLY. I have NEVER had such level of problems with any other online supplier of goods. Your 1001hobies.fr still produces a security warning for me. Therefore I abide by my decision to take my business elsewhere.
Acheteur Vérifié
purchased on 04/03/2020
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3
/5
★★★☆☆
The order arrived with some delay but met my expectations perfectly. I was sent a tracking number but they did not tell me which courier company it was from but it was not useful for me.
Comprador Verificado
purchased on 04/03/2020
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3
/5
★★★☆☆
Perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa
Acheteur Vérifié
purchased on 02/03/2020
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2
/5
★★☆☆☆
Terrific seller. Model was delivered quickly and well packed. Will order from them again.
Verified Buyer
purchased on 01/03/2020
3
/5
★★★☆☆
The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu
Acheteur Vérifié
purchased on 29/02/2020
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3
/5
★★★☆☆
Love the collection of quality kits. Order processing was fast.
Verified Buyer
purchased on 27/02/2020
2
/5
★★☆☆☆
The service from the saleswoman was perfect However, what lags behind at this company is the assortment I came to the store from Zaandam assuming that all the items I had asked for were in stock This was not the case However, what has greatly determined my opinion is the fact that these could not be ordered either Hence my grade
Geverifieerde Koper
purchased on 27/02/2020
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2
/5
★★☆☆☆
The description of a paint purchased was not precise: I received a metalised paint that didn't match at all.
Acheteur Vérifié
purchased on 25/02/2020
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3
/5
★★★☆☆
Very long lead times for each order
Acheteur Vérifié
purchased on 25/02/2020
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2
/5
★★☆☆☆
Although the description of the object makes it clear that it's a model 118 motorcycle in particular, the image misled me. It would therefore be preferable to put the correct image on it, so that the photo would be more accurate.
Acheteur Vérifié
purchased on 23/02/2020
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2
/5
★★☆☆☆
Unfortunately, as always, delivery times are far too long. 11 days this time to receive 2 small boxes of soldiers.
Acheteur Vérifié
purchased on 21/02/2020
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