/5
★★★★☆
based on 37910 reviews published
★★★★☆
based on 37910 reviews published
Latest positive customer reviews
4
/5
★★★★☆
The ordering process was satisfactory, as was the delivery time. The minus star is justified by the packaging of the items: soft, deformed cardboard, half-opened and barely sealed with transparent adhesive. Fortunately, all the items were present.
Paul-louis N.
purchased on 11/07/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We are happy to hear that you are satisfied with the ordering process and delivery time. We are sorry to hear that the packaging of the items was not up to your expectations. We will work to improve the quality of our packaging to avoid these inconveniences in the future. If you have any other suggestions or needs, please do not hesitate to contact us. Thank you for your trust and understanding.
5
/5
★★★★★
Very efficient and perfectly compliant.
Romain S.
purchased on 13/07/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are delighted to know that you were satisfied with our service and that everything was in perfect order. Don't hesitate to come back to us for your next purchases! We hope to see you soon!
5
/5
★★★★★
Problem-free purchase process, including payment; item exactly as described, fast delivery
Matthias L.
purchased on 07/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are very pleased to hear that the purchase went smoothly, the payment was hassle-free and the delivery was quick. We look forward to serving you again soon! Best regards
5
/5
★★★★★
Good condition of equipment and fast shipping, efficient carrier. MS
Michel S.
purchased on 06/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the condition of the equipment and the speed of shipping. We work with efficient carriers to ensure the best possible experience for our customers. Please do not hesitate to contact us again if you have any further needs or questions. Best regards,
4
/5
★★★★☆
Large selection of models, but the products are not sufficiently protected for transport.
Eric C.
purchased on 25/06/2024
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Answer from 1001hobbies
Hello, Thank you for taking the time to share your review. We are delighted that you appreciate our wide selection of models. Regarding the protection of the products during transport, we are sorry to hear that this was not up to your expectations. Your feedback is valuable and we will be taking steps to improve the packaging of our products to ensure better protection. Please do not hesitate to contact us directly if you have any specific questions or problems. Thank you for your understanding and trust. Yours faithfully
4
/5
★★★★☆
I got the item in and in neat condition.
Astrid Wilhelmina R.
purchased on 03/06/2024
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Answer from 1001hobbies
That's great to hear! Glad you received the item in good condition. If you have any questions or if there is anything we can help with, feel free to let us know. We are always here for you. Thanks for your feedback and have fun with your item! Sincerely,
5
/5
★★★★★
Fast delivery, problem-free processing Gladly again
Franz P.
purchased on 08/07/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you were satisfied with the fast delivery and hassle-free transaction. Your satisfaction is important to us and we look forward to welcoming you back in the future. If you have any further questions or need assistance, please do not hesitate to contact us. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
5
/5
★★★★★
Very good.
Xavier D.
purchased on 02/07/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to know that your order is in order and that everything went smoothly. Your satisfaction is our top priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
5
/5
★★★★★
Very fast shipping
Tobi �.
purchased on 11/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted to hear that you found our shipping very fast. Your satisfaction is our priority, and we aim to provide efficient service every time. If you have any further questions or need assistance, please feel free to reach out. We're here to help! Thank you again and have a great day! Best regards,
5
/5
★★★★★
Fast delivery Serious company
Vincent G.
purchased on 10/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to know that you found our shipment fast and that you consider our company to be serious. Your satisfaction is our priority. If you have any further questions or needs, please do not hesitate to contact us. We're here to provide you with the best possible service! Thanks again and see you soon!
4
/5
★★★★☆
Very responsive customer service.
Martial P.
purchased on 10/07/2024
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Answer from 1001hobbies
Thank you very much for your positive comments about our customer service! We're happy to hear that you found our team responsive. Your satisfaction is our top priority, and we will do everything we can to ensure that you have a perfect experience with us. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thank you again for your confidence, and see you soon!
5
/5
★★★★★
Order well packaged, arrived on time. Didn't fit in letterbox, employee rang the bell. Very good service.
Catherine G.
purchased on 10/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order was well packaged and arrived on time. It's great to know that our delivery man rang to hand you your parcel despite its size! Your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
5
/5
★★★★★
Very good follow-up ok
Stéphane L.
purchased on 30/06/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback on our follow-up! We are delighted to hear that you have found our service to be very well monitored. Your satisfaction is our priority, and we are here to assist you every step of the way. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
5
/5
★★★★★
ALL OK
Daniel A.
purchased on 09/06/2024
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Answer from 1001hobbies
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5
/5
★★★★★
Very serious service. Fast and efficient. Bravo !
André B.
purchased on 12/06/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have found our service to be reliable, fast and efficient. Your satisfaction is our greatest reward. Bravo to you too for your confidence! If you have any further questions or needs, please don't hesitate to contact us. We're always here to help!
5
/5
★★★★★
I am satisfied. Gladly again
Uwe L.
purchased on 28/06/2024
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Answer from 1001hobbies
We are pleased to hear that! Thank you for your feedback and that you are satisfied with our service. We look forward to welcoming you back soon. If you have any further questions or need support, we are always at your disposal. Please do not hesitate to contact us. Thank you again and see you next time! Best regards,
5
/5
★★★★★
Delivery was fast and I am satisfied with my order.
Bruno L.
purchased on 12/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that the delivery was fast and that you are satisfied with your order. Your satisfaction is our highest priority. If you have any further questions or needs, please don't hesitate to contact us. We're always here to help! Thanks again and see you soon!
4
/5
★★★★☆
Speed
Jean Pierrre P.
purchased on 08/07/2024
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Answer from 1001hobbies
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5
/5
★★★★★
Package arrives very quickly
Laurent M.
purchased on 08/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your parcel arrived very quickly. Your satisfaction is our priority, and we are pleased that our delivery service met your expectations. If you have any further questions or needs, please don't hesitate to contact us. We're here to help! Thanks again and see you soon!
5
/5
★★★★★
Delivery on time, very fast and very well packaged
Jean-françois L.
purchased on 09/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your delivery was prompt and that your parcel was well packaged. We always strive to provide high quality service, and your satisfaction is our priority. If you have any further questions or needs, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
4
/5
★★★★☆
Perfectly packaged delivery. Although this order took quite a while to arrive.
Miguel M.
purchased on 18/06/2024
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Answer from 1001hobbies
Thank you very much for your comment. We are delighted that your order arrived perfectly packaged. However, we understand your frustration with the long delivery time. We would like to point out that your order came from France, which can sometimes have an impact on delivery times. We are continually working to improve our processes and reduce lead times. Your satisfaction is our top priority. If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help you.
5
/5
★★★★★
Everything perfect, highly recommended business partner!
Wilhelm P.
purchased on 26/06/2024
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Answer from 1001hobbies
Thank you very much for your fantastic feedback! We are delighted to hear that you are completely satisfied with our service. Your recommendation means a lot to us and we are proud that you would recommend us as a business partner. If you have any further questions or need support in the future, please do not hesitate to contact us. We are here for you! Thank you again for your kind words and your trust. Best regards,
5
/5
★★★★★
Never disappointed
Emile D.
purchased on 10/07/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are never disappointed with our services. Your satisfaction is our greatest reward and we strive to always offer you the best. If you have any suggestions or special needs, we're always on hand to serve you even better. See you soon for another perfect order!
5
/5
★★★★★
Very good company !!!! fast service and shipping even to the USA .. bravo superbe compagnie..
Pascal C.
purchased on 19/06/2024
Answer from 1001hobbies
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had a great experience with our fast service and shipping, even to the USA. Your satisfaction means the world to us, and we're committed to maintaining high standards in all aspects of our service. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for your kind words and for choosing our company! Best regards,
5
/5
★★★★★
Exactly as expected
Marcus V.
purchased on 12/06/2024
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Answer from 1001hobbies
Thank you for your feedback! We are happy to hear that your order is exactly as expected. If you have any questions in the future or need help with anything, we are always here for you. Please don't hesitate to contact us. Thanks again and see you soon! Kind regards,
5
/5
★★★★★
Normal delivery nothing to say there
Philippe L.
purchased on 04/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We are happy to hear that your delivery went smoothly.
5
/5
★★★★★
Good performance
Bruno F.
purchased on 04/07/2024
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Answer from 1001hobbies
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4
/5
★★★★☆
Not suitable for beginners
Jean Henri D.
purchased on 03/07/2024
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Answer from 1001hobbies
Thank you for your feedback on the Dassault Rafale C 1/48 model. You're absolutely right, this model is rated at level 4/5, which makes it more suitable for experienced modellers. For beginners, we recommend level 1 or 2 models, which are simpler to assemble and perfect for getting acquainted with model building. If you need advice on choosing a model more suited to your level, or if you have any other questions, please don't hesitate to contact us. We're here to help! Thanks again for your understanding and see you soon! Best regards,
5
/5
★★★★★
Was not delivered with the main order. Quite a long wait and the parcel was completely soaked.
Yves-marie A.
purchased on 18/06/2024
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Answer from 1001hobbies
We're very sorry to hear about the problems you've had with your order. We understand how frustrating this can be. We take the quality of our delivery services very seriously and are currently investigating what happened to your package. We want to resolve this situation as quickly as possible for you. We will contact you immediately to discuss possible solutions, including sending your missing order and taking care of the damaged parcel. Once again, our apologies for this disappointing experience. Your satisfaction is very important to us and we will do everything we can to rectify the situation. Thank you for your understanding. Yours faithfully
5
/5
★★★★★
Perfect as usual
Henri F.
purchased on 09/07/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We are delighted to hear that your experience with us was perfect as usual. Your satisfaction is our top priority, and we are always here to offer you the best possible service.
5
/5
★★★★★
Fast and top rate
Seb A.
purchased on 07/07/2024
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Answer from 1001hobbies
Thank you very much for your enthusiastic comment! We are delighted that you found our service fast and our rates attractive. Your satisfaction is our greatest reward. If you have any further questions or needs, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
4
/5
★★★★☆
Well packaged, problem-free delivery, delivery time unfortunately very long.
Joachim R.
purchased on 23/06/2024
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Answer from 1001hobbies
Thank you for your feedback. We are pleased that your order was well packaged and could be delivered without any problems. However, we sincerely apologize for the long delivery time. We take your feedback seriously and will look internally at how we can improve our delivery times to avoid such delays in the future. If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for your patience and understanding. Yours sincerely,
5
/5
★★★★★
Quality parts supplied on time but sometimes depending on the supplier, with the advantage for me of always being informed.
Albert H.
purchased on 27/06/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of the parts supplied and the punctuality of our deliveries. We do our best to work with reliable suppliers and keep you informed every step of the way. Your satisfaction is our priority and we appreciate your trust. If you have any further questions or needs, please don't hesitate to contact us. We're always here to help! Thanks again and see you soon!
5
/5
★★★★★
Easy ordering, fast delivery. Everything is top
Serge C.
purchased on 09/07/2024
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Answer from 1001hobbies
Thank you so much for your great feedback! We are delighted to hear that you found the ordering process easy and that delivery was quick. This is exactly what we aim to offer our customers. Your satisfaction motivates us to keep improving. If you have any further needs or questions, we'd be delighted to help you again. Thank you again for your confidence, and see you soon!
5
/5
★★★★★
Staff who listen to customers. Good quality products. Recommend!
Henri B.
purchased on 01/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that our staff listened to you and that you are satisfied with the quality of our products. Your recommendation is the best reward for us. If you have any further questions or need help, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
4
/5
★★★★☆
Overall very good. The order was a little late.
Josep G.
purchased on 17/06/2024
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Answer from 1001hobbies
Thank you for your feedback. We are glad to hear that you had an overall good experience with us. However, we are very sorry for the delay in the delivery of your order. We appreciate your understanding and apologize for any inconvenience this has caused. We are constantly working to improve our delivery times and ensure that every experience is excellent. If you have any questions or need additional assistance, please do not hesitate to contact us. We are here to help you in any way we can, thank you again for your trust in us! Best regards,
5
/5
★★★★★
I am very satisfied with the processing and handling.
Winfried H.
purchased on 27/05/2024
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Answer from 1001hobbies
We are very pleased to hear that! Thank you for your positive feedback on the processing and handling. Your satisfaction is our biggest goal and we are always here to continue to provide you with the best possible service. If you have any further questions or need assistance, please do not hesitate to contact us. We are here for you! Thank you again for your trust and feedback. Best regards,
5
/5
★★★★★
Order delivered two days ahead of schedule.
Marie Josee D.
purchased on 01/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your order was delivered two days ahead of schedule. Your satisfaction is our priority, and we always do our best to provide a fast and efficient service. If you have any further questions or need help, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
5
/5
★★★★★
Top!
Thomas G.
purchased on 06/07/2024
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5
/5
★★★★★
All very well
Jean R.
purchased on 07/07/2024
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Answer from 1001hobbies
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