4.2/5
★★★★☆
based on 37056 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Purchased this kit to pass time to be honest the cost is to high for the quality of the model instructions zero certainly not for a first time attempt at model making and I can���t understand why the transfers included swastica Marking on a British W II aircraft on an over all recommendation I wouldnï
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Verified Buyer
purchased on 11/04/2020
2 /5
★★☆☆☆
Disappointed We thought there were characters and no. What's more, a building block was forgotten in the box. For the price it's
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Acheteur Vérifié
purchased on 10/04/2020
Translated review
3 /5
★★★☆☆
Moderate because of the long learning time and we hope today ! 11 days and only a message that it is coming After having sent an email to ask where the package was we got an answer in French with an attachment in Spanish Now I speak both languages well to excellent and answered in French But anyway we have received a response which is positive We are waiting the package should come today If it is not there we will contact you Regards EJ Ostwald
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Geverifieerde Koper
purchased on 09/04/2020
Translated review
2 /5
★★☆☆☆
I have just opened the box of the reale de France received last week. What a disappointment!!! This model is made entirely of plastic, which is not specified in the description. It's arn
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Acheteur Vérifié
purchased on 09/04/2020
Translated review
3 /5
★★★☆☆
The service is very good.
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Comprador Verificado
purchased on 07/04/2020
Translated review
3 /5
★★★☆☆
The model is not of great quality but it is according to its economic price so it is fine. The only thing that makes the product more expensive is the shipping cost... I like the company, they deliver on time and without any problem with the payment.
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Comprador Verificado
purchased on 07/04/2020
Translated review
2 /5
★★☆☆☆
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Acheteur Vérifié
purchased on 06/04/2020
Translated review
3 /5
★★★☆☆
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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Acheteur Vérifié
purchased on 06/04/2020
Translated review
2 /5
★★☆☆☆
I ordered the Russian Luna 1 rocket with its lunar probe. The box shows the rocket on the right and a second spacecraft on the left. But only the Luna 1 rocket on the right is in the box. The caption is very poorly written, as it implies that there are 2 spaceships in the box.
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Acheteur Vérifié
purchased on 06/04/2020
Translated review
2 /5
★★☆☆☆
The model I ordered lacked precision, was bent and broken, and even lacked paint! Rather disappointed considering
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Acheteur Vérifié
purchased on 05/04/2020
Translated review
2 /5
★★☆☆☆
No news of my parcel more than a week after I placed my order. This is understandable given the current situation, but on the other hand there has been no delay in debiting the money from my account.
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Acheteur Vérifié
purchased on 05/04/2020
Translated review
3 /5
★★★☆☆
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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Geverifieerde Koper
purchased on 04/04/2020
Translated review
3 /5
★★★☆☆
Package not arrived
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Acheteur Vérifié
purchased on 04/04/2020
Translated review
2 /5
★★☆☆☆
Nothing received to date due to the Post Office's inability to provide a minimum service during the confinem
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Acheteur Vérifié
purchased on 03/04/2020
Translated review
3 /5
★★★☆☆
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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Acheteur Vérifié
purchased on 02/04/2020
Translated review
3 /5
★★★☆☆
Delivery took a little while.
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Verifizierter Käufer
purchased on 01/04/2020
Translated review
2 /5
★★☆☆☆
I ordered a pack of 6 paints plus glue etc...NONE of them correspond to the model I bought...I had understood that you were to be trusted on this...So the model is at a standstill as soon as I've started...
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Acheteur Vérifié
purchased on 01/04/2020
Translated review
2 /5
★★☆☆☆
I'm usually very happy with my orders, but this time I'm a bit disappointed. The health situation does call into question delivery times. But paying 20€ for delivery to have my model in 3 weeks I don't think that's right. Especially since it was always noted 2448h. I have not yet received my model as I write this comment. Have a nice day!
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Acheteur Vérifié
purchased on 01/04/2020
Translated review
3 /5
★★★☆☆
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
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Acheteur Vérifié
purchased on 28/03/2020
Translated review
2 /5
★★☆☆☆
The service was perfect despite the conditions, but the models did not live up to our expectations.
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Acheteur Vérifié
purchased on 28/03/2020
Translated review
3 /5
★★★☆☆
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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Acheteur Vérifié
purchased on 28/03/2020
Translated review
2 /5
★★☆☆☆
Hello Respect for delivery times despite the current crisis. On the other hand very disappointed by the product. Lack of description and photos on the site. Excessive price for the quality.
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Acheteur Vérifié
purchased on 27/03/2020
Translated review
2 /5
★★☆☆☆
Nice models, but despite the purchase of a""kit"" not all the paints are supplied. Too bad, especially when it's a gift.
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Acheteur Vérifié
purchased on 26/03/2020
Translated review
3 /5
★★★☆☆
Following my complaint that I had received cheaper replacement items but paid the same price as the items ordered, 1001 Maquettes sent a parcel containing the correct items at their expense. I would like to thank them for their prompt response to my last e-mail. It's a pity that this anomaly has become so serious because we didn't have a copy of the delivery note, that you have problems sending your e-mails and that you deduct the amount of the order as soon as you receive it and not the amount of the delivery when you send it.
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Acheteur Vérifié
purchased on 25/03/2020
Translated review
2 /5
★★☆☆☆
The product was of poor quality. Especially the assembly instructions. The parts were also poorly finished, and many of them were difficult to use.
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Acheteur Vérifié
purchased on 25/03/2020
Translated review
3 /5
★★★☆☆
I've already answered this question
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Acheteur Vérifié
purchased on 25/03/2020
Translated review
3 /5
★★★☆☆
Nothing more to say
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Acheteur Vérifié
purchased on 25/03/2020
Translated review
3 /5
★★★☆☆
I understand the current situation and my opinion is not related to it. It is about communication and updating the site. The products are marked present on the site on my order and I receive an email almost a week later telling me that you are sorry but you are waiting to receive 4 products. I'm waiting even though I've just sorted to have items available. Once again I appreciate your work, but you've made your point. But it will be forgotten.
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Acheteur Vérifié
purchased on 24/03/2020
Translated review
3 /5
★★★☆☆
Damaged product This is the second order for this type of product to arrive damaged. One of the two display cases has several cracks at the level of one of the rings.
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Acheteur Vérifié
purchased on 19/03/2020
Translated review
3 /5
★★★☆☆
Long waiting time and the shipment was not complete no instruction sheet included
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Geverifieerde Koper
purchased on 19/03/2020
Translated review