/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!
Acheteur Vérifié
purchased on 27/02/2019
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1
/5
★☆☆☆☆
I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema
Comprador Verificado
purchased on 26/02/2019
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1
/5
★☆☆☆☆
I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.
Acheteur Vérifié
purchased on 26/02/2019
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1
/5
★☆☆☆☆
Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.
Acquirente Verificato
purchased on 25/02/2019
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1
/5
★☆☆☆☆
Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!
Acheteur Vérifié
purchased on 23/02/2019
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1
/5
★☆☆☆☆
A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.
Verifizierter Käufer
purchased on 23/02/2019
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1
/5
★☆☆☆☆
Order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?
Acheteur Vérifié
purchased on 19/02/2019
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1
/5
★☆☆☆☆
Null. No communication. Abherent prices. Non-existent follow-up.
Acheteur Vérifié
purchased on 17/02/2019
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1
/5
★☆☆☆☆
Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.
Comprador Verificado
purchased on 16/02/2019
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1
/5
★☆☆☆☆
They say you rarely get a second chance to make a good impression. For a first order I'm disappointed. This site is a waste of time. An item is indicated as being in stock and after several days you are told that it is unavailable. Refund made one week after the order date. No commercial gesture. I'll never go there again. I would not recommend
Acheteur Vérifié
purchased on 15/02/2019
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1
/5
★☆☆☆☆
This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
Verified Buyer
purchased on 13/02/2019
1
/5
★☆☆☆☆
I should have received the package 11 days ago and still nothing. I also sent them an email and they haven't even replied. De momenro nothing happy with the treatment received. 0% recommended in case I ceciva I will let you know.
Comprador Verificado
purchased on 11/02/2019
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1
/5
★☆☆☆☆
Impossible! Item ordered never arrived then I had to argue with various staff and was ignored by supporters both by email and in a chat with them when told I wanted my money back! I recommend everyone not to buy here. At least I won't be ordering here again
Verifizierter Käufer
purchased on 07/02/2019
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1
/5
★☆☆☆☆
Parcel received this day.....I have the impression that it is an old second hand thing so much the serigraphy on the earphones e""piqué"". I wouldn't recommend this site at all
Acheteur Vérifié
purchased on 05/02/2019
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1
/5
★☆☆☆☆
Order still not received after 3 weeks. Do not choose delivery by Mondial Relay (incompetent company). Very disappointed with my experience at 1001 maquettes. Hoping one day to receive my
Acheteur Vérifié
purchased on 05/02/2019
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1
/5
★☆☆☆☆
Easy to use on-line shopping. Good source for hard to find products.
Verified Buyer
purchased on 04/02/2019
1
/5
★☆☆☆☆
The order took 10 days to arrive
Comprador Verificado
purchased on 04/02/2019
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1
/5
★☆☆☆☆
Paid a lot for postage and then waited a week for delivery. Very annoying.
Verifizierter Käufer
purchased on 03/02/2019
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1
/5
★☆☆☆☆
I am obliged to put a star for my comment to be validated but if it were possible to put negative stars that's what I would do ... it's unacceptable to sell this the dimensions are deceptive the quality is mediocre to pay so expensive shipping costs to wait so long to have his model it's called theft. I don't recommend it at all. For the record, this model was supposed to help me present a project as part of my studies, but I'm thinking of not presenting anything because I risk making a fool of myself.
Acheteur Vérifié
purchased on 31/01/2019
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1
/5
★☆☆☆☆
I received a dust-covered box with torn corners taped and stapled as if from a yard sale. I don't know if the box is complete. For the price it's
Acheteur Vérifié
purchased on 25/01/2019
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1
/5
★☆☆☆☆
Not recommended if I don't call to claim the order they don't send it and after the error they don't change the shipment to express service to receive it on time they send it with the slowest service there is and they don't have follow up. Lousy service
Comprador Verificado
purchased on 24/01/2019
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1
/5
★☆☆☆☆
Delivery time 3-4 weeks. Mails are not answered. Never again.........
Verifizierter Käufer
purchased on 23/01/2019
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1
/5
★☆☆☆☆
Fast delivery and strong package great communication.
Verified Buyer
purchased on 23/01/2019
1
/5
★☆☆☆☆
Comment je peux donner une note positive apres un tel resultat.commande passée le 11 janvier (delai de livraison 4 a 5j) expediée le 16 janvier (apres avoir suivi la livraison) et maintenantune livraison si tout va bien le 21 janvier.je dois être le vilain petit canard de l'année 2019.cordialem
Acheteur Vérifié
purchased on 18/01/2019
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1
/5
★☆☆☆☆
I placed an order for paint to be delivered in 24 hours and after 8 days the parcel was under-sold. Apparently it's a mess in this store, finally an order that may arrive unlike the previous ones: so I will never order again.
Acheteur Vérifié
purchased on 18/01/2019
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1
/5
★☆☆☆☆
Despite assurances given on supply and delivery goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Verified Buyer
purchased on 17/01/2019
1
/5
★☆☆☆☆
Does not respond to emails about delivery problems, even when contacted by direct messaging.
Acheteur Vérifié
purchased on 17/01/2019
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1
/5
★☆☆☆☆
Parcel not arrived thief
Acheteur Vérifié
purchased on 17/01/2019
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1
/5
★☆☆☆☆
I had to wait 1 month for the parcel to be sent to me with the rest of the order, and for the unavailable model, a credit note was sent to me without even giving me any other choice. What's more, a week later the product was available, so I went to order it. As the product was a little cheaper (on sale), I thought that would allow me to order it with postage, but postage is not included in the purchase voucher, so in addition to waiting, I had to pay the postage.
Acheteur Vérifié
purchased on 16/01/2019
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1
/5
★☆☆☆☆
First order on this online merchant site and extremely disappointed, annoyed by the organization, the lack of professionalism and the poor customer service. It is noted on the site shipment within 24h. Order placed, no news after 24 hours. So I took the necessary steps myself to find out the status of the order and, as luck would have it, some products were already missing (they were in stock at the time of the order but I wasn't contacted to let them know!). 48 hours later and still nothing, after several reminders that led nowhere, I was assured that the order would be dispatched at the end of the day. And the next morning I receive an e-mail saying that the order has been cancelled because it can't be delivered on time! Well done! What's more, they had a software problem (that's what they tell me) because I received 3 emails telling me that the products in stock are available again. Please check these emails again - it's a problem with the computer server. In short, after 3 lost days, no products were delivered, and what's more, they only reimburse on Wednesdays because their accountant only manages their cash flow on that day. It's really not serious or professional, especially when they dare to tell me that my order is being shipped. It's taking customers for fools.... A LACK OF RESPECT FOR THE CUSTOMER. Finally, they charge exorbitant shipping costs of over 9 euros for a few pots of paint, whereas elsewhere for this price you can get Chronopost delivered the next day. In spite of their mistake, they are unable to send the order by Chrono... First and last very bad experience
Acheteur Vérifié
purchased on 16/01/2019
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