/5
★★★★☆
based on 37275 reviews published
★★★★☆
based on 37275 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Still haven't received the articles after 10 days.
Acheteur Vérifié
purchased on 26/03/2019
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1
/5
★☆☆☆☆
Paypal fees are wrongly charged, which is no longer allowed since 2018 and is also punished by Paypal. After I reported this to customer service and that I want my money back, I received an email from the other party that they would take care of it. Since 10 days nothing has happened neither the fee has been refunded nor the goods received. I then wrote to customer service again and again no reply! I have reported the case to PayPal. I cannot recommend this store with the best will in the world and will advise everyone against it!
Verifizierter Käufer
purchased on 25/03/2019
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1
/5
★☆☆☆☆
VERY BAD EXPERIENCE!!!! UNACCEPTABLE TREATMENT! ZERO SERIOUSNESS!!! THEY NEVER GIVE ANY NAME AND TAKE A LONG TIME TO ANSWER OR NOT ANSWER!!!!! I placed an order on DEC 15th and the web gave error in the payment up to two times. I called by phone immediately to confirm the error and see how I could place the order but it went to voicemail and I left a message to which no one answered by phone or e-mail and a few days later without notice the model arrived at home. So I called again to return it since they had not confirmed the shipment at any time and I had to choose another option for the gift. After calls and e-mails in which they confirmed the return without charge, they charged me again the order on my credit card up to three times, reaching a total of almost 400€! Two months later I got the refund but they still refuse to refund the return charges when I was charged for the order.
Comprador Verificado
purchased on 24/03/2019
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1
/5
★☆☆☆☆
Announcement of delivery within 24-48 hours (""if ordered before such and such a time"").... delivery after a month... (because an item was not available... So why not already send what's available????). The worst thing is that the unavailable item was not in the parcel we received, and we don't even have any tracking info for it.
Acheteur Vérifié
purchased on 21/03/2019
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1
/5
★☆☆☆☆
No fast delivery After almost 2 weeks I am still waiting for delivery Order number is on send Wonder how long it will take for a sheet of decals for my messerschmitt
Geverifieerde Koper
purchased on 21/03/2019
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1
/5
★☆☆☆☆
Perfect shipping choice
Acheteur Vérifié
purchased on 13/03/2019
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1
/5
★☆☆☆☆
Not recommended. Bought two puzzles, called 1 month later because they did not take my comment into account. Said that the problem had been solved and that they would send them back to me. Called back 15 days later because still nothing. I'm told there are more. I asked for a refund, but only on 1 product. Very
Acheteur Vérifié
purchased on 06/03/2019
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1
/5
★☆☆☆☆
Totally overpriced model Also arrived late. No refund received after return.
Verifizierter Käufer
purchased on 05/03/2019
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1
/5
★☆☆☆☆
Bonjour Pus avons passe une commande où normalement la peinture et la colle est censé être fournie avec notre colis et rien .... nous avons choisi ce modèle justement car la peinture et la colle été soit disant fourni
Acheteur Vérifié
purchased on 03/03/2019
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1
/5
★☆☆☆☆
I paid an additional 8 euros to the price of the item so that I could receive it within 3 or 4 days. It took more than 10 days to arrive. I complained to 1001 maquetas and they did not refund me the additional money spent. Totally unacceptable. A
Comprador Verificado
purchased on 02/03/2019
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1
/5
★☆☆☆☆
Fatal the package came incomplete and we returned it. It is sent to France and through a form that is only in English or French when on the page to buy everything is in Spanish suspicious. The package arrived and they did not accept it. It stayed a lot of days in the French post office. They did not answer the mails and when they did they gave me excuses. Thank goodness we paid with PayPal who reimbursed us the cost of the return (15€) and we opened a dispute and we were able to recover all the money but it was terrible. They didn't know what to do.
Comprador Verificado
purchased on 02/03/2019
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1
/5
★☆☆☆☆
Ordered on February 9, 2019 and March 1 still got nothing Call you a NL number from Amsterdam they connect you to France where sir is not understandable and brutal Now just hope we get 65 euros back
Geverifieerde Koper
purchased on 01/03/2019
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1
/5
★☆☆☆☆
Package not arrived...sent email to request a refund but got no response.... not very serious
Acquirente Verificato
purchased on 01/03/2019
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1
/5
★☆☆☆☆
After I placed my order and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored. Order no.: 157995 I can only advise everyone not to order here.
Verifizierter Käufer
purchased on 28/02/2019
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1
/5
★☆☆☆☆
Order placed on February 12, validated the next day. Parcel left on February 20. And now it's February 28, no news, and yet I phoned 3 days ago. "We're going to investigate!
Acheteur Vérifié
purchased on 27/02/2019
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1
/5
★☆☆☆☆
I have been waiting for results for a very long time and they are not serious at all. They don't even answer my ema
Comprador Verificado
purchased on 26/02/2019
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1
/5
★☆☆☆☆
I had ordered the 1st Spanish electric submarine, Péra, and I received ... a model of an English steam submarine... Admittedly, I could have returned it to you because the order did not correspond to the product received, although the correct references were on the invoice. But being ill and not having all my mobility I didn't have the courage to queue up at the Post Office to return it to you. In fact, for want of anything better to do, I assembled it: it took me 1 hour and that was it. So it was a very disappointing experience. This was the first time I've contacted you, and unfortunately the test was not conclusive, so this will be the last.
Acheteur Vérifié
purchased on 26/02/2019
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1
/5
★☆☆☆☆
Products ordered on December 16, 2018 arrived in Rome on February 21, 2019. No further comment.
Acquirente Verificato
purchased on 25/02/2019
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1
/5
★☆☆☆☆
Order validated on 302 Order amount withdrawn on our account on 502 Order shipped on 502 (announced delay 3 to 4 days) No news on 902 I send an e-mail to 1001 maquettes no answer so far.... No news to date (it's 2302). This is simply unacceptable! The models were intended to keep my son busy during his school vacations which are coming to an end.... I won't be ordering from this store again, and it's not my fault!
Acheteur Vérifié
purchased on 23/02/2019
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1
/5
★☆☆☆☆
A big rip-off! After I ordered and paid in advance, I was suddenly told that the item was no longer available. Since then I have been fighting to get my money back. Several deadlines were ignored and now my lawyer is active. I can only advise anyone not to order here.
Verifizierter Käufer
purchased on 23/02/2019
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1
/5
★☆☆☆☆
Order on 0902 shipped on 1302 ???? still nothing received to date: scam or not?
Acheteur Vérifié
purchased on 19/02/2019
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1
/5
★☆☆☆☆
Null. No communication. Abherent prices. Non-existent follow-up.
Acheteur Vérifié
purchased on 17/02/2019
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1
/5
★☆☆☆☆
Nefasta experiencia. I placed the order on December 12 and I am still waiting for the refund (two months !!!!!) very good words by email and phone but nothing nothing or product or money. My second step will be to file a complaint for this.
Comprador Verificado
purchased on 16/02/2019
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1
/5
★☆☆☆☆
They say you rarely get a second chance to make a good impression. For a first order I'm disappointed. This site is a waste of time. An item is indicated as being in stock and after several days you are told that it is unavailable. Refund made one week after the order date. No commercial gesture. I'll never go there again. I would not recommend
Acheteur Vérifié
purchased on 15/02/2019
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1
/5
★☆☆☆☆
This used to be a great web sight.You would always get what you ordered.NOW I have ordered models & I don't get them.I have tried to call them & don't get an answer.Bad sight!
Verified Buyer
purchased on 13/02/2019
1
/5
★☆☆☆☆
I should have received the package 11 days ago and still nothing. I also sent them an email and they haven't even replied. De momenro nothing happy with the treatment received. 0% recommended in case I ceciva I will let you know.
Comprador Verificado
purchased on 11/02/2019
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1
/5
★☆☆☆☆
Impossible! Item ordered never arrived then I had to argue with various staff and was ignored by supporters both by email and in a chat with them when told I wanted my money back! I recommend everyone not to buy here. At least I won't be ordering here again
Verifizierter Käufer
purchased on 07/02/2019
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1
/5
★☆☆☆☆
Parcel received this day.....I have the impression that it is an old second hand thing so much the serigraphy on the earphones e""piqué"". I wouldn't recommend this site at all
Acheteur Vérifié
purchased on 05/02/2019
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1
/5
★☆☆☆☆
Order still not received after 3 weeks. Do not choose delivery by Mondial Relay (incompetent company). Very disappointed with my experience at 1001 maquettes. Hoping one day to receive my
Acheteur Vérifié
purchased on 05/02/2019
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1
/5
★☆☆☆☆
The order took 10 days to arrive
Comprador Verificado
purchased on 04/02/2019
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