Reviews 1001hobbies

Parcel arrived 4 days late

Quality service good product but expensive compared to the competition.

Gift-wrapped!!! To be desired Packaging of the model damaged and dusty. I understand that with my 20 € purchase I'm not one of the super customers... But that's really making fun of me.

My paints and thinners were ordered as requested and delivered to the relay point on time. The only drawback was that the thinner jars in the delivery bag were poorly sealed (caps not screwed on all the way) and one of the jars leaked into the bag. Otherwise, there's nothing to say, it's very good, we just need to improve the choice of paint shades, some references are not always available. Thank you

Heller te20 kit excellent.took 3 weeks ... Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review

Heller te20 kit excellent.took 3 weeks … Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review

1001 MAQUETTES has a large selection of models in stock at fair prices, and lots of great special offers. Orders are processed very quickly. If you order by COLISSIMO, it's fast, but they have no respect for parcels and every time it's a mess! I've seen a deliveryman crush a parcel to make it fit into the letterbox.

Shipping time a bit long

I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.

Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.

I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.

Good service, ultra slow delivery The purchase experience was smooth and effortless, buut the product hasn't arrived yet, so points off for that. I would be happy to do another review when my order arrives.

All products delivered promptly. Contrary to the information on the homepage, we paid a high delivery fee.

Very long waiting times for shipment

Good offer fast service BUT HIGH PRICE LEVEL IN COMPARISON WITH CERTAIN OTHER SITES EXAMPLE: 16 IEME ESCADRON TONY SHOP ...

Parcel arrived open poorly packaged Crushed box Not great for a

Parcel well received but promise of delivery under 24H whereas I received my parcel more than 72h after the order.

Long delivery and small assembly problem compared to the plan. very good product i am very satisfied. i am a beginner.

Too often parcels are announced as arriving at a relay point but..... Nothing, so three trips of 20 km each and a significant increase in costs.

I ordered 1/48 scale decals but I got ... I ordered 1/48 scale decals but I got 1/32 instead. So I sent them back in the hope that they would fix this mix-up.

I ordered 1/48 scale decals but I got … I ordered 1/48 scale decals but I got 1/32 instead. So I sent them back in the hope that they would fix this mix-up.

I am satisfied with my order and it arrived quickly but you should put more glue in the package.

Shipping cost is much to high Shipping cost is much to high, I can get the identical product from Japan [gunze paint] for a fraction of the cost, but when your in a hurry you pay. I do like your site very much but can't afford you very often. - Bill Kushmick, USA

Shipping cost is much to high Shipping cost is much to high, I can get the identical product from Japan [gunze paint] for a fraction of the cost, but when your in a hurry you pay. I do like your site very much but can't afford you very often. - Bill Kushmick, USA

I am very satisfied with your service

Painting well packed but big problem of delivery which obliged me to seek my parcel during two day in diferent post office whereas I paid 7€ of carriage costs (more expensive than my comand

Relay point problem with difficulty logging in to change the drop-off location, knowing that the problem notice arrived rather late. On the other hand, nothing to say about the co

Parcel well received but some components are detached from their support in the pouch and are therefore loose and difficult to identify.

Poor site management. Item displayed as available and in fact not available order placed on hold for missing item therefore delivery too late this is not the purpose of ordering on the net.

So far, so good and let's keep it that way

No sms when the parcel arrived quite disappointed i'm sorry but no i was not warned that my parcel was at the poi

I modified my initial order of 2 models the next day by phone, adding a 3rd model which I also paid for. This change was not taken into account immediately because I received a message saying that a package had been sent with 2 models. I had to call and my 3rd model was sent to me in another parcel at no extra cost. Very satisfied with the very good condition of

A can of paint opened in my parcel.................. the rest is fine

Please review my letter addressed to you. It's not your fault, especially, but the chain system must be working properly, otherwise it's very messy.

One parcel out of two is always blocked at customsfor lack of invoicenot later than my last parcel which I've been waiting forblocked for a weekI'm getting fed up!!!!!

Bonjour je suis decu de ma commande car j'ai commander 4 colle et payer j'en est recu 2 c'est du vol arnaque il faut me remboursait les 2 colle payer

I'm not at all satisfied with the product I marked in metal and received in plastic ..... I would never recommend this site again.

Still waiting for the parcel sent by Relay on 3072017 received on 6 072017 at the customer collection point. At the reception point today on 17072017 she said she had received nothing. I phoned Relay Belgium, who confirmed that the parcel had been at my disposal since 6072017.

Shipping took a bit long, then it was impossible to order the same product several times in one order (display out of stock as soon as we put in more than 1), so shipping costs were added and in the end we had to order one item at a time... (or I don't know mea culpa) But all in all, it was fine.

It took over 2 weeks until the figures in stock arrived.